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Enablement Manager

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most.  

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers.  

Why you should be@GBG  

Reach 

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.  

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world.   

 Trust  

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else. 

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.  

 

About the team 

The Enablement Team 

Following recent global alignment, the Enablement team has been expanded to provide market and proposition insight to GBG Americas’ sales teams – enabling them to sell better and faster. Sitting between the product and sales teams, we want to turbo-boost our GTM approach by ensuring the business targets the right products and customers at the right time. 

Enablement Manager, Americas 

It sits at the center of the commercial teams and will have a diverse remit. The Enablement Manager is a new role reporting to the Enablement Director. The Enablement Manager will work across a broad range of strategic initiatives to ensure our go-to-market teams and processes are optimized to deliver against our strategic big bets.

What you will do 

  • Drive a data-driven approach to customer and product segmentation  
  • Collaborate closely with product teams to build winning propositions 
  • Collaborate closely with go-to-market teams (especially sales) to develop winning strategies for our big bets and exceed revenue targets 
  • Implement tools, processes, and methodologies that accelerate growth 
  • Provide market insight to the leadership team 
  • Own and manage other strategic projects required by the business
  • Excellent problem-solving skills, analytical skills, and business judgment  
  • Proven experience (2+ years) in a B2B setting in a relevant business discipline, such as Strategy, Enablement, or Market Development  
  • Experience or a strong interest in regulatory technology – with a desire to absorb and understand a large amount of industry information 
  • Strong people skills, with an ability to quickly establish relationships 
  • An ability to operate within an imperfect, ambiguous, hands-on environment 
  • A strong communicator who can engage audiences of all seniorities 
  • A confident presenter (in-person and virtually) who can create and deliver content to internal GTM teams 
  • A good sense of humor! 

To find out more  

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. 

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.  

Why not apply and make life@GBG work for you? 

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What You Should Know About Enablement Manager, GBG

At GBG, we're looking for an energetic Enablement Manager to join our dynamic Enablement Team within GBG Americas. As the Enablement Manager, you will play a vital role in bridging our product and sales teams, ensuring that we effectively target and reach out to the right customers, all while optimizing our go-to-market strategies. This is a fantastic opportunity to leverage your data-driven mindset and analytical skills to develop winning strategies that exceed revenue targets. You’ll collaborate closely with product teams to build effective propositions and assist in developing tools and methodologies that will help accelerate our growth. With a variety of strategic initiatives at your fingertips, your work will directly impact how we capitalize on market opportunities and navigate competitive landscapes. We're a company passionate about helping businesses grow wisely with our global identity and location services, and as part of our team, you'll contribute to this exciting mission. If you're someone who thrives in fast-paced environments, has strong communication skills, and enjoys problem-solving, then GBG is the right place for you. We're a collaborative team that values humor and positivity, making work enjoyable while we engage with over 20,000 renowned organizations around the world. Join us at GBG, where you can make meaningful connections and help businesses make better decisions about their customers. Apply today and let’s grow together!

Frequently Asked Questions (FAQs) for Enablement Manager Role at GBG
What are the primary responsibilities of the Enablement Manager at GBG?

The Enablement Manager at GBG will take on a range of responsibilities including driving a data-driven approach to customer and product segmentation, collaborating with product and sales teams on market strategies, and implementing methodologies that facilitate growth. The role is designed to optimize go-to-market processes and give insights to our leadership team.

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What qualifications are required for the Enablement Manager position at GBG?

To succeed in the Enablement Manager role at GBG, candidates are expected to have proven experience of at least 2 years in a B2B setting, particularly in Strategy, Enablement, or Market Development. A strong interest or experience in regulatory technology is also preferred, along with excellent analytical and problem-solving skills.

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How does the Enablement Manager collaborate with other teams at GBG?

The Enablement Manager at GBG plays a crucial role in collaboration, working closely with both product teams to develop strong customer propositions and sales teams to devise effective strategies. This collaborative approach ensures that resources are efficiently allocated to meet strategic goals.

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What skills are essential for an Enablement Manager at GBG?

Essential skills for the Enablement Manager at GBG include excellent analytical abilities, strong communication and presentation skills, and the capability to build relationships quickly. Problem-solving mindset and adaptability to operate in ambiguous environments are also critical.

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What can new hires expect from the culture at GBG as an Enablement Manager?

At GBG, the culture is vibrant and inclusive, with a focus on collaboration and creativity. New hires as an Enablement Manager can expect to work in a supportive environment with a good sense of humor. The company values diversity and encourages employees to be themselves, fostering a dynamic workplace.

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Common Interview Questions for Enablement Manager
How would you develop a data-driven strategy for customer segmentation as an Enablement Manager?

In your answer, demonstrate your analytical capabilities by discussing how you would identify key customer metrics, analyze customer data, and apply insights to segment the market effectively. Highlight past experiences or strategies that successfully led to better-targeted approaches.

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Can you share an example of a successful collaboration with product teams?

Provide a specific instance where you worked closely with product teams to align product offerings with market demands. Discuss the steps taken and the positive outcomes from that collaboration, showcasing your communication skills and teamwork.

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What methodologies have you implemented to accelerate growth?

Talk about specific methodologies such as agile practices, customer feedback loops, or sales enablement tools that you've put in place to drive growth. Emphasize your capacity to adapt methodologies to fit the organization's specific needs.

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How would you handle ambiguous situations in the Enablement Manager role?

Explain your approach to navigating ambiguity by relying on your problem-solving skills and adaptability. Provide examples of past experiences where you've successfully managed through unclear scenarios or shifting responsibilities.

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What strategies would you recommend for developing winning propositions?

Outline your process for identifying customer pain points, researching competitive offerings, and leveraging cross-functional insights. Explain how these strategies can contribute to crafting propositions that resonate with customers.

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Describe a time when you exceeded revenue targets in a previous role.

Highlight a specific achievement where your strategies led to exceeding sales goals. Offer metrics to quantify your success and explain how your initiatives directly impacted the results.

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How would you organize feedback from the sales team to improve processes?

Discuss your ability to establish a structured feedback mechanism that allows sales teams to share insights easily. Highlight the importance of utilizing that feedback to enhance existing processes and drive continuous improvement.

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What experiences do you have with regulatory technology?

Share any relevant experiences here, detailing how you've engaged with regulatory technology in the past. If you have a strong interest but limited experience, focus on your eagerness to learn and dive deeper into the industry.

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How do you keep yourself updated on market trends and customer needs?

Explain your strategies for staying informed about market dynamics, such as utilizing industry publications, attending conferences, and networking with peers. Discuss how this proactive approach enables you to manage and address evolving customer expectations effectively.

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Can you describe your presentation style when addressing internal teams?

Touch on your ability to adjust your presentation style depending on the audience's seniority and engagement level. Share examples of how you’ve successfully engaged internal teams and the methods you used to convey complex information effectively.

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Global Benefits Group was founded in 1981. This company provides multiple insurance packages and options as well as other financial services. Their headquarters are located in Foothill Ranch, California.

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Full-time, remote
DATE POSTED
January 10, 2025

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