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2025 Pathways, Discord Moderator

Average Working Hours: 20 hours/week

Start Date: June 2, 2025 (Training + staff role assignment begins in early June, student role assignment begins in late June/early July)

Program Dates: June 30, 2025

End Date: Programs end August 8, 2025; Last working day for offboarding and wrap up August 15, 2025


Girls Who Code is seeking enthusiastic Discord Moderators for our 2025 Summer Programs. During the summer, we host two programs: our synchronous Summer Immersion Program (SIP) and our asynchronous Pathways. Our curriculum is designed to educate, inspire, and equip high school girls and non-binary students with the skills and resources to pursue academics and careers in the technology and engineering sectors, as well as build bravery and confidence. Our flexible virtual programs are unique in their approach by offering students across the country to participate in a computer science class that includes community-building and career exploration opportunities. Students enrolled in our programs will learn about Game Design, Cybersecurity, Web Design, Data Science, and AI.


We believe all girls have the interest and ability to code. Our Summer Programs Discord Moderator will encourage, nurture, and support students in the Discord space and with asynchronous moments of connection through our program. They will support all students enrolled in the summer program they are supporting (around 3-5k students) by assigning students roles, posting announcements and discussion starters, co-facilitating Community Events, and moderating student contributions in the GWC Discord servers over the course of the programs. The Discord Moderator is also encouraged to participate in the conversations and make connections with our GWC community! 


Applicants must be a rising senior in college (or equivalent level of experience) or graduate at the start of the program and must be able to commit to the program schedule below. 


Program Schedule

While there is some flexibility within this role, you should be able to commit to 1-2 hours of moderation each weekday during the program with the ability to monitor threads several times daily. Below are more detailed expectations for each program:


Pathways (Dates: 6/23/2025-8/15/2025)

Pathways runs for six weeks with one week of preparation before the program launches and one week after for wrap up (a total of eight weeks in-program).


During Prep Week and the first week of Pathways, you should expect to spend 25-30 hours assigning students roles in the server. Moderators should have availability that overlaps partly (1-2 hours per day) with core business hours (9 AM to 5 PM ET) to enable communication with GWC Central. Due to the asynchronous nature of Pathways, students are particularly active between 6 PM and 10 PM ET, so ideal candidates should have the ability to actively monitor during this timeframe.



Responsibilities
  • Attend Discord Moderator pre-training in early June and co-facilitate the Discord training session for your program.
  • Support student onboarding to the GWC Discord server by manually verifying usernames and assigning student roles (most of this work will take place in the days leading up to the program launch and the first few days of the program).
  • Set and maintain clear working hours, especially during the week before program launch and week 1 of the program when this work is most crucial (see program schedules above).
  • Moderate and ensure a GWC Discord server with ~3-5k high school students members is a safe and productive place for all members to participate by implementing moderation practices and norms established in the GWC-provided Moderator Toolkit. The Moderator will escalate these incidents to GWC Central for the final decision. 
  • Note: You will share moderation responsibilities with other Moderators and teaching staff in the program. 
  • Support community building in the Discord server by posting engaging questions, updates, and responding to questions and student posts. 
  • Communicate regularly and meet with your manager weekly to review feedback, share server notes/observations, and plan for next steps.
  • Collaborate with other Discord Moderators and teaching staff in the server channels and reach out to troubleshoot any issues that may arise. 
  • Act as a representative of Girls Who Code in Discord. Always act with maturity and appropriate discretion when interacting with students, other teaching staff, family members/guardians, and partner contacts. 
  • Understand and follow all escalation procedures for any student issues that arise in the server during the program.
  • Provide feedback and suggest solutions to problems or challenges that may arise for students or teaching staff as they relate to Discord during the program.
  • Co-facilitate Discord Community Events throughout the program.
  • Assist with data collection at the end of the program to inform future iterations.


Qualifications
  • Must be at least a rising senior in college (or equivalent level of experience) at the start of the program.
  • Must be able to commit to working up to 20 hours per week during each week of the program and be able to attend virtual training prior to the program's start date. Moderators are paid for all training and prep time.
  • Passion for building a supportive online community for young people.
  • Prior experience moderating online communities (Discord, Twitch, etc.) or comparable, transferable experience.
  • Experience and comfort with using Discord features and functionality. 
  • Must be coachable and model a growth mindset. Moderators should be willing to provide, accept, and implement feedback about their performance in order to better serve the needs of students in the program. 
  • Strong time management, organizational, and communication skills.
  • Believe that all girls can code!


Preferred Qualifications
  • Prior experience with Girls Who Code programs. 
  • Experience with at least one programming language. Our curriculum teaches Computer Science concepts with HTML, CSS, JavaScript, and Python. While you will not be delivering lessons, you may be able to support teaching staff by answering student questions.
  • Previous teaching, tutoring or mentoring experience, especially in computer science is strongly preferred.
  • Experience facilitating and discussing various computer science topics. 
  • Experience within academically and culturally diverse classroom communities.


$20 - $20 an hour

If you are selected for an interview, you will receive more information about how to prepare for your interview. 


Girls Who Code is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our target constituents, while challenging all stakeholders to think inclusively for the betterment of our programs.


Girls Who Code is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels.  GWC is not able to sponsor employment visas.

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What You Should Know About 2025 Pathways, Discord Moderator, Girls Who Code

Are you ready to step into an exciting role as a Discord Moderator for Girls Who Code's 2025 Summer Programs? With an average of 20 hours a week starting June 2, 2025, you’ll play a vital role in supporting high school girls and non-binary students as they dive into the worlds of Game Design, Cybersecurity, Web Design, Data Science, and AI. This is a unique opportunity to help create a safe, engaging, and inclusive online community for approximately 3,000 to 5,000 students, guiding them through our asynchronous Pathways program. Your duties will include verifying usernames, assigning roles, and moderating discussions, while also inspiring students to engage and explore their coding potential. Your enthusiasm and support will help build bravery and confidence among participants, while you'll collaborate with fellow moderators and teaching staff to enhance the overall experience. As a rising senior in college or recent graduate, you’ll commit to flexible hours aligned with program needs, especially during peak activity times in the evenings. This job isn’t just about moderation; it’s about making connections, driving community events, and nurturing an environment where every girl believes she can code. If you’re passionate about online communities and available throughout the program dates, this could be the perfect gig for you.

Frequently Asked Questions (FAQs) for 2025 Pathways, Discord Moderator Role at Girls Who Code
What are the key responsibilities of a Discord Moderator at Girls Who Code?

A Discord Moderator at Girls Who Code is responsible for creating a supportive online environment for students enrolled in programs like the Summer Immersion and Pathways. This includes assigning student roles, posting announcements, and maintaining moderation practices to ensure a safe community. Additionally, moderators will co-facilitate community events and actively engage with students, making connections that foster a sense of belonging.

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What qualifications are required to apply for the Discord Moderator position at Girls Who Code?

Applicants for the Discord Moderator role at Girls Who Code must be rising seniors in college or recent graduates. They should have experience in moderating online communities and be familiar with Discord functionalities. A passion for supporting young people in coding and strong communication skills are essential. Preferred qualifications include experience with Girls Who Code programs and knowledge of programming languages like HTML, CSS, JavaScript, and Python.

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How many hours per week will a Discord Moderator work during the program?

The Discord Moderator role at Girls Who Code requires a commitment of up to 20 hours per week. This includes attending virtual training prior to the start of the program and being available for live monitoring, especially during peak hours when students are most active.

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What is the overall mission of Girls Who Code and how does the Discord Moderator position support this?

Girls Who Code aims to close the gender gap in technology and inspire young females to pursue careers in tech and engineering. As a Discord Moderator, you directly support this mission by encouraging students in a safe and engaging online environment, helping them build confidence in their coding abilities while fostering connections between peers.

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What is the pay rate for the Discord Moderator role at Girls Who Code?

The pay rate for the Discord Moderator position at Girls Who Code is set at $20 per hour. This pay includes training time leading up to the summer programs and is part of the overall commitment to foster a diverse and inclusive workspace.

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Common Interview Questions for 2025 Pathways, Discord Moderator
How would you create a welcoming environment for students in the Discord community?

To create a welcoming environment, I would first ensure that students feel valued by responding to their posts and facilitating discussions that encourage sharing and participation. I would use engaging language, post thoughtful questions, and maintain a friendly demeanor to help students feel comfortable interacting within the community.

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What strategies would you use to handle disruptive behavior on the Discord server?

Should disruptive behavior occur, I would address it promptly by privately messaging the individual to understand their actions and explain the community guidelines. If necessary, I'd escalate the issue to GWC Central with observations and any relevant context, maintaining professionalism throughout to ensure a respectful atmosphere.

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Can you describe your experience with Discord and how it relates to moderation?

I have actively used Discord for various communities which has equipped me with firsthand experience of the platform’s features and moderation tools. This experience allows me to efficiently manage discussions, create channels for specific topics, and implement rules that ensure productive interactions.

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What do you think is the most important aspect of moderating a server with thousands of students?

The most important aspect is ensuring safety and inclusivity. With a large student base, it's crucial to maintain an atmosphere where everyone feels comfortable expressing themselves. I would prioritize proactive communication and open dialogue to help build trust and encourage active involvement.

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How do you plan to engage students during community events?

To engage students during community events, I would introduce interactive activities like polls, Q&A sessions, and themed discussions relevant to their interests in computer science. My goal would be to create an environment where students feel excited to participate and share their thoughts.

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What steps would you take if a student reports inappropriate behavior in the Discord community?

If a student reports inappropriate behavior, I would first reassure them that their concerns are valid and confidential. I would then document the incident and follow the escalation procedures to report it to GWC Central, ensuring that appropriate actions are taken to maintain a safe community.

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How would you approach onboarding new students to the Discord server?

During onboarding, I would welcome each new student personally and guide them on how to use the server effectively. I would explain the rules, assign roles promptly, and create engaging icebreaker activities to help them connect with others right away.

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How do you handle feedback about your moderation style?

I view feedback as an essential part of personal and professional growth. I encourage open communication where students or fellow moderators can share their thoughts. I would be proactive in implementing the feedback to enhance my moderation and create a more supportive community.

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What interests you most about the Girls Who Code mission?

I am deeply inspired by Girls Who Code’s mission to empower young women in technology. As someone who believes in equal opportunities, I am passionate about helping to foster a welcoming space where every student can explore their interest in coding without barriers.

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What tools or techniques will you use to maintain organization while moderating?

I plan to use checklists and scheduling tools to stay organized while moderating. This will help me manage my daily tasks, track necessary follow-ups, and ensure that I am available during peak hours to engage effectively with students.

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Girls Who Code’s mission is to close the gender gap in technology.

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Part-time, remote
DATE POSTED
December 12, 2024

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