Centralized Digital Order Processor (Monday to Friday 11:00am to 7:30pm)

As a Centralized Digital Order Processor, you will be responsible for processing digital orders after receiving electronic files, verifying prescription products, and ensuring dental restoration designs are suitable for milling. You will also log cases into tracking systems and help internal customers with design-related inquiries.

To apply for the Centralized Digital Order Processor role, a high school diploma or equivalent is essential. While a formal education in Information Technology or Dental Technology is preferred, relevant experience in the dental industry or customer support can enhance your candidacy.

The Centralized Digital Order Processor position requires working Monday to Friday from 11:00 am to 7:30 pm. This schedule allows for a structured workday while contributing significantly to the operations of the company.

The company provides Basic CDOP Training for all new hires in the Centralized Digital Order Processor role. This training will cover essential functions, procedures, and systems you will encounter daily, setting you up for success.

Yes! While it is not mandatory, having at least one year of experience in the dental industry is a plus and can significantly enhance your application for the Centralized Digital Order Processor role.

As a Centralized Digital Order Processor, your key responsibilities include processing digital orders, verifying product details, generating CAM outputs for restorations, logging cases, assisting with design issues, and troubleshooting any technical problems that arise.

Absolutely! The Centralized Digital Order Processor position allows you to develop your skills in the dental technology field, with opportunities for career advancement as you gain experience and expertise.

When answering this question, focus on detailed examples of your past experience that relate to processing digital orders. Highlight your attention to detail and systematic approach, and mention the tools or systems you've used.

Share your strategy for identifying and correcting errors. Discuss your systematic approach to reviewing orders, your communication with teammates or supervisors, and how you've learned from past mistakes to improve your processing accuracy.

Be honest in your response. Describe what SOPs are and their importance in maintaining quality and consistency in a production environment. Provide examples of how you have followed SOPs in previous roles.

Explain your organizational methods, perhaps discussing the use of digital tools, checklists, or prioritization tactics when managing multiple cases. Provide examples to illustrate how you stay focused and efficient under pressure.

Talk through your approach for troubleshooting issues with scans. Emphasize your analytical skills, your ability to communicate with colleagues, and your willingness to seek help when needed.

Your answer should highlight your passion for technology in the dental field, your interest in contributing to innovative solutions, and how it aligns with your career goals. Relate your skills to the specific requirements of the position.

Discuss your quality control techniques, such as double-checking work, familiarizing yourself with production standards, and staying updated with best practices in the dental industry.

Provide examples of how you would communicate technical information clearly and patiently. Highlight your active listening skills and the importance of understanding the needs of your internal customers.

Present a specific scenario where teamwork was critical to success. Focus on your role within the team and how collaboration helped achieve a positive outcome.

Share your methods for prioritizing tasks, such as assessing urgency and importance. Illustrate with past experiences where your ability to prioritize made a significant difference in outcomes.