Patient Care Coordinator (Administrative Assistant)
Patient Care Coordinator - Muncie, IN
Hourly Rate is $15.00/hr.
We offer a comprehensive benefits package, which includes:
• Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• Long-Term Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
* Administrative Support: Perform a range of office tasks efficiently
* Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
* Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
* Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
* Communication: Handle incoming calls and follow up with patients professionally.
* Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
*Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
*Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent
Preferred: 2 years' experience in office administration, sales, or customer service
Proficiency in MS Office
Flexible to work varying hours
Competencies
Customer service orientation
Team Player
Self-motivated, organized and decisive
Join Beltone and grow professional in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.
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