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District Manager - job 1 of 3

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

We are seeking a experienced and dynamic District Manager who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a District Manager, you are responsible for overseeing operations of assigned stores with a assigned region and are accountable for overall operations, staffing and merchandising of retail stores.  District Managers play a vital role in representing and building the GNC brand and GNC’s “Live Well” brand to our customers and employees.

What You’ll Do:

This is a Full-Time Supervisory Position

As a District Manager you are the immediate supervisor of retail store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. You are responsible for providing leadership, executing corporate directives and developing strategies to maximize people development.

  • Oversee the overall operations and sales performance of multiple retail locations within assigned district.
  • Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results.
  • Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives.
  • Manage all appropriate merchandising programs in an accurate and timely manner while adhering to GNC’S established standards of store presentation.
  • Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment.
  • Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results.
  • Attract, develop and fuel a talent pipeline in support of the district, region and brand talent strategy.
  • Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements and comply with Target Store Program to manage overall shrinkage.

Qualifications

  • Bachelor’s degree in business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
  • 8+ years progressive retail experience required
  • 5+ years in a leadership role (direct or indirect)
  • High degree of proficiency MS Office Suite, Outlook & Internet applications
  • Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
  • Solid understanding and application of mathematical concepts
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
  • Self-motivated with critical attention to detail, deadlines and reporting
  • Must have current driver’s license.

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.
  • Frequent travel throughout assigned market; Ability to travel up to 75%.

*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Benefit Offerings: medical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8 weeks paid maternity leave, 2 weeks paid parental leave, 3 paid bereavement days, 11 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount on GNC products (stackable on customer discount offerings),  20% employee discount on 3rd party products (stackable on customer discount offerings)

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About District Manager, GNC

At GNC, we’re on the lookout for an experienced District Manager to join our passionate team in Columbus, OH! Embracing the 'Live Well' philosophy, this role is perfect for someone who is driven by health, wellness, and the fire to inspire others. As the District Manager, you will oversee multiple retail locations, ensuring each store not only meets but exceeds performance metrics. You will collaborate closely with store managers to implement effective strategies that boost profitability while creating an environment that keeps our guests satisfied. Your leadership will be the backbone of our operations, as you perform vital store visits, guide merchandising programs, and adapt uniquely to the needs of each market. A strong candidate will bring over eight years of retail experience and five years in a leadership capacity, showcasing exceptional communication and analytical skills. Additionally, your knack for developing future talent and mentoring store managers will help cultivate a thriving business culture. With the flexibility to travel and the ability to manage day-to-day operations seamlessly, you will make an impact right where it counts. Working at GNC means being part of a team that is constantly innovating and dedicated to helping others achieve their health goals. Ready to take on this challenge and become a part of #TeamGNC? We’d love to hear from you!

Frequently Asked Questions (FAQs) for District Manager Role at GNC
What are the responsibilities of a District Manager at GNC?

As a District Manager at GNC, you will oversee the overall operations of multiple retail locations, ensuring profitability and guest satisfaction. Your responsibilities include executing corporate directives, conducting store visits, managing merchandising programs, and leading a talented team of store managers. You will collaborate in recruiting efforts, employee training, and talent development to ensure the success of each store and ultimately the brand.

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What qualifications are needed to become a District Manager at GNC?

To qualify for the District Manager position at GNC, you should possess a Bachelor’s degree in business or related fields, along with at least 8 years of progressive retail experience and 5 years in a leadership role. Strong communication skills, proficiency in MS Office Suite, and a keen analytical mindset are essential. A customer service orientation and the ability to foster collaborative relationships across teams will contribute to your success in this role.

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How does GNC support the professional development of its District Managers?

GNC is committed to the professional growth of its District Managers. You will receive ongoing training and mentoring to enhance your leadership skills and business acumen. In addition, GNC encourages the creation of a talent pipeline within your district, allowing for continued personal and career development that aligns with your aspirations and the company’s goals.

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What does a typical day look like for a District Manager at GNC?

A District Manager's day at GNC will vary—expect a mix of in-store visits, team meetings, and strategic planning. You will spend time observing store operations, engaging with staff, analyzing sales performance, and implementing best practices. Additionally, time will be dedicated to identifying market opportunities and collaborating with corporate teams to drive initiatives that enhance both employee engagement and customer satisfaction.

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What travel is expected for a District Manager at GNC?

As a District Manager at GNC, you can expect to travel frequently within your assigned market, possibly up to 75% of your time. The role requires you to visit various store locations, so flexibility in travel is key to being able to oversee operations effectively across your district.

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Common Interview Questions for District Manager
How do you prioritize tasks as a District Manager?

When prioritizing tasks, I first assess the urgency and impact of each activity on overall performance. I focus on customer service and sales initiatives that drive profitability for the district. Building a solid relationship with my store managers allows me to delegate effectively while still ensuring that our strategic goals align.

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Can you describe how you handle underperforming stores?

Handling underperforming stores requires a thorough analysis of the issues at hand. I would engage with the store manager to understand the challenges, provide targeted training, improve customer engagement, and implement necessary changes to merchandising and promotions, ensuring we have a plan to turn those stores around.

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What strategies do you use to motivate your team?

I motivate my team by establishing clear expectations and recognizing individual contributions. Regularly conducting one-on-one check-ins helps me understand their career goals. I also create an inclusive environment where feedback is encouraged, making sure to celebrate both small and large achievements.

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How do you measure the success of your district?

The success of my district is measured through quantitative metrics such as sales performance, profitability, and customer satisfaction scores. I also qualitatively assess team engagement and turnover rates. By analyzing trends in these areas, I can identify opportunities for improvement and celebrate successes.

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Describe a time you implemented a successful change in your region.

In a previous role, I noticed declining sales in a particular area. I gathered feedback from store managers, implemented a new promotional strategy based on local preferences, and enhanced staff training. The change resulted in a 20% increase in foot traffic and significant sales growth in that region within three months.

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What role does customer feedback play in your management style?

Customer feedback is crucial to my management style. I actively encourage my team to engage with customers and gather insights. This information helps me shape store initiatives, ensuring we are meeting customer needs and expectations while also driving sales.

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How do you approach training and development for your store managers?

I approach training and development by first understanding the individual strengths and areas for growth of each store manager. I provide tailored training sessions focused on their specific needs and encourage peer mentorship. Ongoing support enables them to grow in their leadership roles, ultimately benefiting the entire district.

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What is your experience with loss prevention?

Loss prevention has been a significant part of my past roles. I implement strict inventory management practices, conduct regular audits, and foster a culture of accountability among staff. Training my team in loss prevention techniques helps minimize shrinkage—a crucial factor in maintaining profitability.

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How do you stay current with industry trends?

I stay current with industry trends through continuous education, subscribing to relevant publications, attending conferences, and actively networking with other professionals. Engaging with GNC’s corporate teams also keeps me informed about new products and strategies that can benefit our stores.

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Why do you want to work for GNC as a District Manager?

I want to work for GNC because I resonate deeply with the 'Live Well' philosophy. As a company that prioritizes health and wellness, GNC provides a platform for both employees and customers to thrive. I’m excited to leverage my extensive experience in retail management to empower stores and help individuals achieve their health goals.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
December 14, 2024

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