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Store Manager 7113

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

We are seeking a dynamic Store Manager who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a Store Manager, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for ensuring products are merchandised according to GNC standards but keeps an eye towards ensuring that products are easy to see and buy.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Qualifications

Stores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center managers must also work a full shift on Saturdays.
  • Mall managers are expected to work peak business days including weekends (Saturday & Sunday).
  • Managers are expected to work a minimum of one full Sunday per month.
  • Managers of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown store managers must also work one night per week until closing if the store is open in the evening. Managers of downtown stores are not required to work Saturdays.
  • Managers are expected to work all major U.S. holidays that the store is open.

Benefit Offerings: medical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8-week paid parental leave, 5 paid bereavement days, 8 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount.

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

At GNC, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay is based on several factors including but not limited to education, work experience, certifications, federal, state and local minimum wage requirements, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager 7113, GNC

At GNC, we’re not just about selling products; we’re about fostering a culture of health and wellness that empowers our customers to 'Live Well.' We’re on the lookout for an enthusiastic Store Manager to join our team in Bryant, AR. As a Store Manager at GNC, you will embody our 'Live Well' philosophy, leading a team dedicated to helping others achieve their health goals. In this role, you’ll oversee the store’s daily operations, drive sales initiatives, and ensure our customers receive exceptional service. You’ll be responsible for managing business performance, merchandising products, and nurturing a strong, motivated team. Your expert product knowledge and passion for health will guide our customers in making informed decisions. We’re all about creating a positive shopping experience and building lasting relationships with our customers through our MYGNC Rewards program. Leading by example, you’ll hire and mentor team members, provide ongoing performance feedback, and support a dynamic, solutions-driven environment. The ideal candidate thrives in a fast-paced retail setting, enjoys working with people, and is excited to contribute to a workplace that values passion, teamwork, and innovation. We offer a competitive salary package with amazing benefits, including medical and dental insurance, a 401K program, employee discounts, and parental leave. If you’re ready to step into a role where you can lead, inspire, and make a difference, we invite you to apply and help us bring health and wellness to our community!

Frequently Asked Questions (FAQs) for Store Manager 7113 Role at GNC
What does a Store Manager do at GNC?

As a Store Manager at GNC, you will lead your team to provide exceptional customer service, oversee daily operations, drive sales initiatives, manage inventory, and ensure a positive shopping experience that aligns with GNC's 'Live Well' philosophy.

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What qualifications do I need to become a Store Manager at GNC in Bryant, AR?

To become a Store Manager at GNC, you typically need leadership experience, a passion for health and wellness, and excellent communication skills. Familiarity with retail operations and the ability to motivate and train your team are also essential.

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How does GNC support its Store Managers?

GNC supports its Store Managers by providing extensive training, a collaborative work environment, and a range of benefits including medical and dental insurance, a 401K with company match, and opportunities for growth within the company.

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What is the work schedule like for a GNC Store Manager?

GNC Store Managers typically work 40 hours per week and are required to work some evenings and weekends, depending on store needs. Flexibility is essential to accommodate peak business times.

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What characteristics make a successful Store Manager at GNC?

Successful Store Managers at GNC exhibit strong leadership skills, a passion for customer service, the ability to motivate a team, and a genuine interest in health and wellness products. Being results-oriented and adaptable also contributes to success in this role.

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What types of training can I expect as a Store Manager at GNC?

As a Store Manager at GNC, you can expect comprehensive training focused on leadership skills, product knowledge, customer service excellence, and retail management practices, empowering you to drive store success.

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How does GNC encourage advancement for Store Managers?

GNC encourages advancement for Store Managers by offering career progression opportunities, professional development programs, and hands-on experience that helps you build the necessary skills for future leadership roles within the company.

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Common Interview Questions for Store Manager 7113
What strategies would you implement to improve sales as a Store Manager at GNC?

To improve sales at GNC, I would analyze sales data to identify trends, implement promotional campaigns, enhance customer engagement through tailored recommendations, and motivate my team with regular training on product knowledge.

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How do you handle challenging customer situations?

When faced with challenging customer situations, I focus on listening actively, empathizing with their concerns, and offering practical solutions, ensuring the customer feels valued and respected while resolving the issue effectively.

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Can you describe your experience with hiring and training staff?

I have extensive experience in hiring by identifying candidates who align with the company's values and culture. In training, I emphasize hands-on learning, coaching, and mentorship, fostering a supportive environment for new hires.

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How would you motivate your team in a busy retail environment?

To motivate my team, I would set clear goals, celebrate milestones, provide continuous feedback, and create a fun and supportive atmosphere that encourages collaboration and recognizes individual contributions.

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What do you think are the key components of effective merchandising?

Effective merchandising relies on visual appeal, accessibility, clear product information, and alignment with current sales initiatives, ensuring that products attract attention and support a seamless shopping experience.

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How do you ensure compliance with company policies?

To ensure compliance with company policies, I maintain open communication with my team, conduct regular training sessions, and implement checklists and reviews to monitor adherence to operational standards.

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Describe a time when you led a successful team project.

In my previous role, I led a store revamp project, where I coordinated with my team to improve store layout, resulting in a 20% increase in sales and enhanced customer satisfaction.

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How would you manage inventory effectively?

To manage inventory effectively, I would implement consistent stock audits, use technology to track product performance, prioritize fast-moving items, and forecast demand to ensure optimal stock levels.

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What approach do you take to keep your store team informed about new products?

I implement regular team meetings and training sessions focused on new product launches and features, encouraging team members to share their insights and experiences to enhance their knowledge and customer interactions.

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How do you prioritize tasks during a busy shift?

During busy shifts, I prioritize tasks by focusing on customer service first, delegating appropriately to my team, and using time management strategies to ensure operational efficiency while maintaining a great shopping experience.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
November 29, 2024

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