Job details
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Customer Success Manager
GoFundMe is seeking an entry-level Customer Success Manager to provide coaching support to organizers, helping them maximize their fundraising efforts on our platform.
Skills
- Communication skills
- Empathy and emotional intelligence
- Problem-solving skills
- Adaptability
- Team collaboration
Responsibilities
- Leverage resources and best practices to enhance fundraising success.
- Support interactions across departments to address customer-related issues.
- Identify opportunities from customer feedback.
- Engage in learning to improve knowledge in technical advising.
- Handle urgent customer queries and provide coaching.
Benefits
- Market competitive pay
- Healthcare benefits
- 401(k) with company matching
- Paid parental leave
- Mental and wellness programs
To read the complete job description, please click on the ‘Apply’ button
GoFundMe Glassdoor Company Review
Tim Cadogan
4.4
GoFundMe DE&I Review
3.8
CEO of GoFundMe
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By
GoFundMe
GoFundMe is the leading online fundraising platform based in America. As of 2020, over $9 billion has been raised on the platform, with contributions from over 120 million donors worldwide.
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Dental Insurance
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays
Sabbatical
Medical Insurance
401K Matching
Paid Time-Off
Learning & Development
Maternity Leave
Paternity Leave
Mental Health Resources
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$65,000/yr - $85,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 19, 2024
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