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Local/Regional Subject Matter Expert (SME) - Accounting/Tax/Payment/Payroll

The Local/Regional Subject Matter Expert (SME) will play a critical role in supporting the growth and operational excellence of the Global Business Services (GBS) team. This role is designed to provide in-depth technical expertise, ensure compliance with local regulations, and maintain high-quality standards in service delivery. The SME will serve as a client-facing representative, reviewing work, onboarding new services, and addressing client inquiries.

Roles & Responsibilities:

Technical Support and Guidance

  • Provide in-depth technical support to the GBS team, assisting with complex issues related to accounting, payroll, and HR services.
  • Act as the go-to expert on local regulations, ensuring GBS operations are compliant with all relevant laws and standards.
  • Review and interpret changes in local rules and regulations, advising the team on implications and necessary adjustments.

Quality Assurance and Compliance

  • Review the quality and accuracy of deliverables to ensure compliance with local regulatory requirements and internal policies.
  • Conduct regular audits and quality checks to maintain high service standards.
  • Develop and update Standard Operating Procedures (SOPs) to align with evolving regulatory environments.

Client-Facing Support

  • Serve as a point of contact for client inquiries, providing professional and timely responses to address technical and compliance-related questions.
  • Participate in client meetings, acting as a trusted advisor to clarify regulatory requirements and address any local compliance concerns.
  • Assist in managing client expectations and communicating complex regulatory concepts in an accessible manner.

Client Onboarding

  • Support the onboarding of new client services, ensuring a smooth transition and compliance with local requirements.
  • Collaborate with the GBS team and other internal stakeholders to define the scope, timelines, and deliverables for new client services.
  • Ensure all client documentation and service agreements are compliant and up-to-date before onboarding.

Knowledge Sharing and Training

  • Provide training sessions and workshops to the GBS team on local regulatory updates, technical standards, and best practices.
  • Create and maintain a knowledge base for local regulations to support continuous learning and skill development.

Collaboration and Support

  • Work closely with the GBS team, regional directors, and other SMEs to ensure cohesive service delivery.
  • Collaborate with internal stakeholders to identify growth opportunities and contribute to strategic initiatives.

Key Requirements

  • Minimum 5 years of experience in a similar role with a strong understanding of local regulations.
  • Bachelor’s degree in Accounting, Finance, or a related field.
  • Recognized professional accounting qualification (e.g. CPA, ACCA) will be added advantage.
  • Demonstrated expertise in regulatory compliance and local tax, payment, or accounting standards.
  • Proven experience in a client-facing role, with strong communication and interpersonal skills.
  • Strong technical acumen in local accounting, tax and payment regulations.
  • Exceptional attention to detail and commitment to quality.
  • Proficiency in analyzing and interpreting complex regulations and compliance requirements.
  • Effective problem-solving skills and the ability to provide strategic solutions.
  • Strong client management and stakeholder engagement skills.
  • Ability to work independently and manage multiple priorities in a dynamic environment.
  • Fluency in local language and English is required.

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions!  We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures.  This gives us the flexibility to quickly adapt to market changes and seize unique opportunities.  Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance.  Without expectations from external investors, we have the freedom to chart our own course and our success.  Winning in our own way is what drives us.  

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach.   With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback.  We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

  • We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
  • We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
  • We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
  • We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
  • We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
  • We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
  • We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
  • We are the underdog: We think it’s more fun to be a pirate than to be in the navy.  

What we offer 

  • Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
  • Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance 
  • Remote work: Embrace flexibility with our remote work environment 
  • Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. 
  • Wifi: Get your home wifi costs covered, ensuring you are always connected. 
  • Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

Protecting Yourself Against Recruiting Scams

Please be aware that there are people impersonating GoGlobal employees and creating fake job listings to steal personal information and/or money from candidates. We want to make sure that all interested applicants stay safe when applying for jobs at GoGlobal.

Follow these tips to safeguard your personal information:

Verify Job Listings:

  • All legitimate GoGlobal job openings on external platforms (e.g., LinkedIn, Indeed) are also listed on our official website: GoGlobal Careers. If you spot a GoGlobal position solely on a job board, without a corresponding listing on our site, it's likely a scam.

Check Email Domains:

  • GoGlobal employees only use email addresses ending with "@goglobal.com". If you receive communication from someone claiming to be from GoGlobal, ensure their email domain matches our standard.

Validate Job Offers:

  • Legitimate job offers at GoGlobal entail a rigorous interview process involving multiple rounds. Be wary of any offer received without undergoing this standard procedure.

Protect Personal Information:

  • GoGlobal never solicits passport details, financial information (such as credit cards or bank accounts), or money from job candidates. If asked for such information prior to a thorough interview process, it's likely a scam.

Verification Assistance:

  • If you've received a job offer from GoGlobal but are unsure of its legitimacy, contact us at hr@goglobal.com before divulging any personal information for onboarding purposes. We're here to assist you in verifying the authenticity of the offer.

Stay vigilant and prioritize your security throughout the job application process. If you encounter any suspicious activity, don't hesitate to reach out to us for clarification. Your safety is paramount to us at GoGlobal.

**Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.

What You Should Know About Local/Regional Subject Matter Expert (SME) - Accounting/Tax/Payment/Payroll, GoGlobal

Join GoGlobal as a Local/Regional Subject Matter Expert (SME) specializing in Accounting, Tax, Payment, and Payroll, where you'll be at the forefront of ensuring compliance and operational excellence within our Global Business Services (GBS) team. In this dynamic role, you'll leverage your extensive knowledge and experience to provide invaluable support on complex issues, ensuring our operations adhere to local regulations while delivering high-quality services. You'll serve as a client-facing representative, engaging directly with clients, resolving inquiries, and facilitating the onboarding of new services. Collaborating with our talented team, you’ll develop and update Standard Operating Procedures (SOPs) and conduct training sessions on best practices, sharing your expertise to enrich our collective knowledge. Your analytical skills will be essential in interpreting changing local regulations, maintaining our commitment to quality and compliance through regular audits, while your communication prowess will allow you to translate complex regulatory concepts into easily understandable information for clients. At GoGlobal, you won't just be a cog in the machine—you'll make a real impact in a company that values its people, performance, and innovative thinking. With comprehensive solutions across more than 100 countries, this is your chance to make a difference in a company built on genuine support and dedication to its clients and team members alike.

Frequently Asked Questions (FAQs) for Local/Regional Subject Matter Expert (SME) - Accounting/Tax/Payment/Payroll Role at GoGlobal
What are the key responsibilities of a Local/Regional Subject Matter Expert (SME) at GoGlobal?

As a Local/Regional Subject Matter Expert (SME) at GoGlobal, your responsibilities will include providing technical support to the Global Business Services (GBS) team, ensuring compliance with local regulations, conducting regular audits for quality assurance, serving as the main point of contact for client inquiries, and supporting the onboarding of new client services. You'll also conduct training sessions and workshops to share knowledge on regulatory updates and best practices.

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What qualifications are required for the Local/Regional Subject Matter Expert (SME) position at GoGlobal?

To qualify for the Local/Regional Subject Matter Expert (SME) position at GoGlobal, you should have a minimum of 5 years of relevant experience, a Bachelor’s degree in Accounting, Finance, or a related field, and a recognized professional accounting qualification (e.g., CPA or ACCA) is preferred. Strong communication skills and a deep understanding of local regulations and compliance are crucial for this role.

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How does GoGlobal ensure compliance and quality in service delivery?

GoGlobal emphasizes compliance and quality by having Local/Regional Subject Matter Experts (SMEs) who regularly review and interpret changes in local rules, conduct audits, and develop/update Standard Operating Procedures (SOPs). This oversight ensures that all deliverables meet local regulatory requirements and internal policies, maintaining the highest standards for our clients.

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What is the role of a Subject Matter Expert (SME) in client onboarding at GoGlobal?

In the client onboarding process, a Local/Regional Subject Matter Expert (SME) at GoGlobal plays a vital role in ensuring a seamless transition for new client services. They collaborate with the GBS team to define the scope of services, timelines, and necessary compliance documentation to guarantee that every aspect is in alignment with local regulations before the official onboarding takes place.

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What kind of development opportunities does GoGlobal provide for a Local/Regional SME?

GoGlobal is committed to professional growth for its Local/Regional Subject Matter Experts (SMEs) by offering annual training allowances and opportunities to lead training sessions on regulatory updates. SMEs also create and maintain a comprehensive knowledge base to support continuous learning, thereby enhancing their skills and expertise in the ever-evolving landscape of compliance.

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Common Interview Questions for Local/Regional Subject Matter Expert (SME) - Accounting/Tax/Payment/Payroll
Can you describe a time when you had to interpret complex regulations as a Local/Regional SME?

In answering this question, you should detail a specific situation where you successfully analyzed and implemented a complex regulation. Highlight the steps you took to interpret the regulation, how you communicated these changes to your team, and what the outcome was, showing your problem-solving skills and dedication to compliance.

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How do you ensure quality and compliance in your deliverables?

To effectively answer this question, discuss your methods for conducting regular audits, reviewing work accuracy, and your approach to staying updated on local regulations. Emphasize your attention to detail and the importance of adhering to Standard Operating Procedures (SOPs) to maintain high-quality service standards.

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What strategies do you use to stay updated on local accounting and tax regulations?

Here, focus on the resources you utilize such as professional networks, regulatory bodies, workshops, and online courses. Mention the importance of continuous education and how proactively seeking information helps you provide expert guidance in your role.

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How do you handle client inquiries that involve complex regulatory issues?

In this response, relay an example of a challenging client inquiry you faced, explaining how you approached the situation, the steps you took to clarify the complexities, and how you ensured the client's needs were met while maintaining compliance.

Join Rise to see the full answer
Describe your experience in conducting training for colleagues on compliance matters.

For this question, provide details on a training session you led, including the topics covered, the format of the session, and the feedback you received. Highlight how leading training aligns with your role as an SME and your commitment to knowledge sharing.

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What is your approach to problem-solving in a client-facing role?

In your answer, discuss your analytical thinking and communication skills. Illustrate with an example where you successfully resolved a client issue by understanding the problem, collaborating with your team, and presenting a strategic solution.

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Tell us about a time you had to collaborate with other SMEs or teams on a project.

Describe a specific collaborative project, your role, and how you ensured seamless communication and coordination among all parties involved. Emphasize the importance of teamwork in achieving project goals.

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What methods do you use to communicate complex regulatory concepts to clients?

Here, explain your approach to simplifying difficult concepts for clients, possibly through visual aids or real-world examples. Highlight your ability to adapt your communication style based on the client’s knowledge level.

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How do you prioritize and manage multiple projects and clients simultaneously?

In your response, stress your organizational skills and tools you might use for project management. Share an example that demonstrates your capability to handle competing priorities without sacrificing quality.

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Why did you choose to apply for the Local/Regional SME position at GoGlobal?

To answer this, reflect on GoGlobal’s values and culture, illustrating how they align with your professional aspirations and commitment to compliance and client service. Convey genuine enthusiasm for contributing to the success of the team.

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GoGlobal Technologies Inc. specializes in web based surveys. Our experience in Web application development has provided us the knowledge and ability to create the best online experience possible for your respondents. We are devoted to improving th...

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DATE POSTED
December 21, 2024

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