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Marketing Manager

Overview: The ideal candidate will be ready to dive head first to join the innovative team at Gopuff that oversees brand, marketing, and social. This person will help lead and manage the day-to-day storytelling of Gopuff and its products, services & partners through “mega moments” across the retail and cultural calendar. From the Super Bowl to Spicy Week, and New Year’s Eve to custom product drops, this person will be the single-threaded leader and ensure Gopuff speaks with one voice across our initiatives, and that this voice is compelling to our target and future customers.


You Will:
  • Brand & Social
  • Own all facets of the launch of Gopuff brand moments from strategy to execution
  • Identify ways to enhance the value of the Gopuff brand and its products and services in the minds of target customers
  • Steward and implement brand creative guidance & creative ideation
  • Ideate and execute Gopuff’s social strategy and content
  • Community Management: Stay up on social trends, interact with audience and turn comments into content and campaigns
  • Understand ways to be locally relevant but nationally known and constantly push the brand forward
  • Collaborate
  • Collaborate with cross-functional teams on brand positioning for key moments and how to impactfully bring it to life
  • Collaborate with stakeholders (internal and external) to ensure unity of voice and on-brand communications
  • Work closely with the team to ensure we are putting out best-in-class programs, promotions, and communications
  • Partner Management
  • Help develop strategies and manage marketing campaigns for partner programs across all channels
  • Craft & execute innovative Creative Partnerships tied to non-endemic brand moments
  • Understand how to analyze ROI and success of marketing campaign and articulate through reporting
  • Day-to-day management of advertising, media agency, or production partner to develop, produce, and execute production and implement planning
  • Manage project budgets
  • Ensure legal and regulatory approvals of all communications


You Have:
  • Willingness to learn, be a self-starter, with a “get-it-done” attitude
  • 5-8 Years of brand management and/or agency experience
  • A mandate for creative excellence: a high standard and expert eye with graphic design and copywriting
  • Experience leading projects, teams and directing junior staff
  • Experience managing internal stakeholders
  • Analytical skills and great attention to detail
  • Time and project management skills, including ability to work on multiple projects at the same time
  • Excellent written and verbal communication skills
  • Creative ability to evaluate and/or produce original thinking and ideas


Benefits: We want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.


*We also offer*:

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Equity program *Not applicable for contractors or temporary employees.


At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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CEO of Gopuff
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Rafael Ilishayev / Yakir Gola
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Average salary estimate

$82500 / YEARLY (est.)
min
max
$75000K
$90000K

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What You Should Know About Marketing Manager, Gopuff

Gopuff is on the lookout for an energetic Marketing Manager to join our vibrant team in sunny Miami, FL! If you're passionate about brand storytelling and thrive in a fast-paced environment, this is your chance to shine. As our Marketing Manager, you'll take charge of orchestrating promotional campaigns that make our brand unforgettable. Imagine leading initiatives that span from the excitement of the Super Bowl to those late-night cravings for ice cream—we need someone who can make Gopuff a household name across all these memorable moments! You'll collaborate with various teams to ensure our messaging resonates with our customers and stands out in the market. Your creativity will be key as you craft engaging content for our social media, ensuring we stay relevant while pushing the boundaries of conventional marketing. We are looking for someone who can not only strategize but also execute and analyze successful campaigns, providing insights that drive our future efforts. Do you have 5-8 years of brand management experience? Are you skilled in leading projects and guiding a talented team? If so, we want to hear from you! At Gopuff, we value creativity and drive and equip our employees with comprehensive benefits, career growth opportunities, and a collaborative culture. Join us on this exciting journey to redefine convenience and bring joy to our customers' lives one delivery at a time!

Frequently Asked Questions (FAQs) for Marketing Manager Role at Gopuff
What responsibilities does a Marketing Manager at Gopuff have?

As a Marketing Manager at Gopuff, your primary responsibilities include overseeing brand initiatives and storytelling across diverse promotional events. You'll be in charge of launching Gopuff brand moments, enhancing the value of our products in customers' minds, and executing effective social media strategies. Additionally, you'll collaborate with cross-functional teams to align marketing efforts and manage partner marketing campaigns.

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What skills and qualifications do you need to be a Marketing Manager at Gopuff?

To thrive as a Marketing Manager at Gopuff, candidates should have 5-8 years of experience in brand management or agency roles. A strong command of graphic design, copywriting, and project management is essential. You should also possess excellent communication skills, analytical abilities, and a creative mindset to help develop compelling marketing strategies that resonate with our audience.

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How does Gopuff measure the success of its marketing campaigns?

Success in Gopuff's marketing campaigns is assessed through thorough analysis of ROI and performance metrics. The Marketing Manager will be responsible for crafting reports that detail campaign performance, highlighting areas for improvement and opportunities for future strategies. This ensures that every marketing effort is data-driven and aligned with broader company goals.

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What does Gopuff offer in terms of employee benefits for Marketing Managers?

Gopuff provides a comprehensive benefits package for Marketing Managers, which includes medical, dental, and vision insurance, along with 401k plans and employee discounts. Beyond financial support, they emphasize career growth opportunities and offer internal rewards programs to recognize and appreciate your contributions. Employee well-being is a priority, reflected in their holistic approach to benefits.

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What does the team culture look like for a Marketing Manager at Gopuff?

The team culture at Gopuff encourages creativity, collaboration, and inclusivity. As a Marketing Manager, you will be part of an innovative environment where ideas are valued, and team members are supported in their professional growth. The culture promotes a 'get-it-done' attitude while prioritizing work-life balance and a commitment to diversity in the workplace.

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Common Interview Questions for Marketing Manager
How do you approach brand storytelling as a Marketing Manager?

In answering this question, illustrate your strategy for creating engaging narratives around the brand. Discuss your process for understanding target audiences, crafting compelling messages, and utilizing various platforms to amplify the story, while ensuring continuity of brand voice across all channels.

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Can you describe a successful marketing campaign you led in the past?

Be prepared to walk the interviewer through the campaign's goals, execution, and results. Highlight your role in the project, including how you collaborated with others, the challenges you faced, and how you measured success. It's important to showcase your analytical skills and creativity in problem-solving.

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What tools do you use for social media management and analytics?

Discuss the specific tools you have experience with, like Hootsuite, Sprout Social, or Google Analytics. Explain how you've utilized these tools to manage content schedules, track audience engagement, and analyze campaign performance, supporting your recommendations with data.

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How would you handle conflicting feedback from different stakeholders?

Explain your method for prioritizing feedback and balancing various viewpoints. Emphasize active listening, open communication, and possibly facilitating discussions to align objectives. Highlight your experience with juggling multiple stakeholders while remaining focused on overall campaign goals.

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What role does data play in your marketing strategy?

Discuss the importance of data in forming marketing strategies. Illustrate how you analyze market trends, consumer behavior, and campaign performance metrics to guide your decision-making process for future campaigns and improvements.

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How do you stay current with marketing trends and technologies?

Share the resources you use—blogs, webinars, online courses, or networking with industry professionals. Emphasize the importance you place on continuous learning and adapting strategies to industry shifts, and mention any recent trends you’ve successfully integrated into your work.

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Describe your experience with community management.

Talk about your experience engaging with audiences on social media. Highlight how you've responded to comments, curated user-generated content, and fostered a sense of community around the brand while implementing feedback into your strategies.

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How do you measure the ROI of marketing campaigns?

Focus on the metrics you track—conversion rates, customer acquisition costs, and sales growth—and how these tie back to campaign goals. Describe your process for analyzing data to provide insightful reports that guide future marketing investments.

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What creative strategies have you implemented that significantly benefitted a past employer?

Provide a specific example of a creative initiative you spearheaded, detailing the thought process behind it and its positive outcome. Highlight your innovation, adaptability, and understanding of your audience's needs in driving the campaign's success.

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How would you create a marketing plan for a new product launch at Gopuff?

Outline your approach to devising a marketing plan, including market research, defining target audiences, crafting messaging, and selecting channels for promotion. Emphasize the importance of collaboration with various teams and aligning with Gopuff's brand voice.

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Gopuff is a consumer goods and food delivery company headquartered in Philadelphia. As of October 2021, we operate in more than 650 US cities through approximately 500 microfulfillment centers nationwide.

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Full-time, on-site
DATE POSTED
December 20, 2024

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