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Operations Associate, Chandler, #149

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.


Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.



Responsibilities: 

-Pick and pack items for dispatch to customers

-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies

-Manage inventory and re-shelving of canceled orders

-Clean and organize sales floor and overall facility

-Manage waste and spoilage through strict compliance with FIFO practice

-Contact customer for substituted or out-of-stock items

-Handle, scan and move product in a safe and well-organized manner

-Stand, push, pull, squat, bend, reach and walk during shifts

-Use carts, pallet jacks, dollies and other equipment to move product

-Handle products that may contain tobacco, nicotine, and/or alcohol

-Work in freezer locations periodically throughout shifts

-Capability to walk several flights of steps periodically throughout the day

-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards

-Ensure accuracy of all food and beverage packaged for delivery

-Follow health, safety and sanitation guidelines for all products

-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements

-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation

-Prepare, package and stage/handoff orders



Qualifications:

-High School Diploma or GED Equivalent

-Experience working in a restaurant or retail environment (preferred, not required)

-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)

-General working knowledge of basic web-based software applications (e.g. Google G-Suite)

-Stand and walk for the duration of an assigned shift

-Lift up to 49 pounds

-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays


#LI-DNP


Incentives:
  • $500 90 day referral bonus


At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.


And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.


Like what you’re hearing? Then join us on Team Blue.


Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Operations Associate, Chandler, #149, Gopuff

Gopuff is on the lookout for vibrant Operations Associates in Chandler, AZ who are eager to be part of our energetic team! As an Operations Associate, you'll be diving into a variety of engaging tasks each day. Reporting directly to a Site Leader, you'll play a vital role in ensuring our products reach customers efficiently. Your responsibilities will include picking and packing items for dispatch, receiving deliveries, and even managing inventory to keep everything running smoothly. We thrive on positivity and teamwork, and your enthusiasm will help shape our fast-paced retail environment. Get ready to work with partner drivers and help customers with their essentials—rain or shine! If you're the kind of person who enjoys a challenging yet rewarding work atmosphere, then Gopuff is the perfect place for you. Plus, if you have a soft spot for snacks, you'll fit right in! We welcome individuals who can tackle flexible shifts and lift items up to 49 pounds, ensuring smooth operations while upholding health and safety standards. This is your chance to join a company that understands the unpredictability of life and, more importantly, knows how to make it convenient. So, if you're up for a rewarding role where every day is an opportunity to make a difference, come join our Team Blue at Gopuff!

Frequently Asked Questions (FAQs) for Operations Associate, Chandler, #149 Role at Gopuff
What are the responsibilities of an Operations Associate at Gopuff in Chandler?

An Operations Associate at Gopuff in Chandler plays a crucial role in our operations team. Key responsibilities include picking and packing items for dispatch to customers, receiving and unpacking product deliveries, managing inventories, and ensuring the cleanliness and organization of the facility. You will also handle products safely and assist with food and beverage preparation while upholding health and safety guidelines.

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What qualifications do I need to become an Operations Associate at Gopuff?

To apply for the Operations Associate position at Gopuff, candidates should possess a High School Diploma or GED equivalent. While experience in a restaurant or retail environment is preferred, it’s not mandatory. A willingness to embrace a fluid schedule during peak shifts, basic proficiency with web-based applications like Google G-Suite, and the physical capability to stand and walk for extended periods are also essential.

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What is the work schedule for Operations Associates at Gopuff in Chandler?

Operations Associates at Gopuff in Chandler work flexible hours, including mornings, evenings, weekends, nights, and holidays. The shift schedules are fluid to accommodate our busy periods, so being available during peak times is important. Team members should be prepared to adjust their availability based on operational needs.

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Is previous experience required to work as an Operations Associate at Gopuff?

Previous experience in a restaurant or retail environment is preferred for the Operations Associate role at Gopuff, but it is not a strict requirement. What really matters is your drive, positive attitude, and readiness to learn. We value enthusiasm and teamwork as key aspects of our culture.

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What are the physical requirements for Operations Associates at Gopuff?

The physical demands for Operations Associates at Gopuff include the ability to stand and walk for the duration of your shift, lift items up to 49 pounds, and perform activities such as bending, reaching, and pushing. Being physically fit is important to handle the dynamic environment of our operations.

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Common Interview Questions for Operations Associate, Chandler, #149
Can you describe your experience in managing inventory?

When answering this question, focus on specific instances where you efficiently tracked and organized inventory. Share best practices like using FIFO (First In, First Out) methods to manage stock, handling discrepancies, and ensuring that products are safely stored and easily accessible.

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How do you prioritize your tasks during a busy shift?

In your response, explain your methods for time management and prioritization. For instance, discuss how you assess which tasks are urgent, use checklists, or coordinate with team members to ensure all essential responsibilities are met without compromising customer service.

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What safety protocols do you follow in a warehouse or kitchen environment?

Highlight your approach to safety by mentioning protocols you strictly observe, such as proper handling of food products, using personal protective equipment, and following sanitation guidelines. Emphasize your commitment to maintaining a safe workplace for both yourself and your colleagues.

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How would you handle an out-of-stock situation when processing an order?

It's vital to demonstrate good communication skills. Explain how you would promptly notify the customer about the situation, offer alternatives, and ensure a smooth resolution. This shows your customer service orientation and problem-solving ability.

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What motivates you to work in operations?

When discussing your motivation, share your passion for logistics and efficiency in operations. Talk about how you enjoy being part of a team that delivers results and makes lives easier for customers, and how that drives you to perform your best every day.

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Describe a challenge you've faced in a previous role and how you overcame it.

Choose a relevant challenge related to operations or team dynamics. Outline the steps you took to address the issue, the support you sought, and the lessons learned, emphasizing your resilience and capability to adapt in a challenging work environment.

Join Rise to see the full answer
How do you ensure accuracy when packing orders?

Talk about your attention to detail and strategies you use to double-check items against order lists. Emphasize how strict compliance with operational standards and teamwork can help minimize errors, ensuring customer satisfaction.

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What experience do you have with working in a team?

Discuss your teamwork experience, focusing on collaboration, clear communication, and how you support your peers. Provide specific examples where your contribution helped the team achieve shared goals, highlighting the critical role of collaboration in operations.

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How do you manage stress during busy periods?

Share your coping strategies for managing stress effectively, such as maintaining a positive outlook, focusing on completing one task at a time, and supporting each other with your team to get through high-demand situations successfully.

Join Rise to see the full answer
What steps would you take if you noticed a safety issue in the workplace?

Explain the importance of safety awareness and proper procedure. Discuss how you would immediately address the issue, report it to a supervisor, and ensure the necessary precautions are taken to prevent potential hazards, showing your commitment to a safe workplace.

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Gopuff is a consumer goods and food delivery company headquartered in Philadelphia. As of October 2021, we operate in more than 650 US cities through approximately 500 microfulfillment centers nationwide.

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Badge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Work&Life Balance
BENEFITS & PERKS
Vision Insurance
Dental Insurance
Performance Bonus
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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