Developer Advocate (Remote, Sweden)

As a Developer Advocate at Grafana Labs, your main responsibilities include creating technical content for developers and SREs, fostering relationships within the open source community, acting as a supportive ally to practitioners, and providing crucial feedback to help improve Grafana's products. You're not just a technologist; you're also a bridge between the community and our internal teams, ensuring that users are equipped and empowered to build amazing things with Grafana.

To qualify for the Developer Advocate position at Grafana Labs, candidates should have substantial technical experience related to software development, SRE, or operations. A background in a technical field, like a BS in Computer Science, is preferred. Effective communication skills, technical writing experience, and presentation skills are also essential. Passion for engaging with community members and an eagerness to learn and share knowledge are crucial traits for success in this role.

At Grafana Labs, we believe in fostering a culture of continuous learning and shared knowledge. As a Developer Advocate, you will have opportunities to participate in various programs, contribute to open-source projects, and engage with a global community. This allows you to build your skills further, participate in conferences, and grow your professional network within the tech community. Grafana also provides access to resources and benefits to support your career advancement.

The team culture at Grafana Labs is collaborative and rooted in the values of open-source participation. As a Developer Advocate, you'll be part of an all-remote team that values learning, sharing, and empowering each other. Our diverse mix of talents creates a vibrant environment where ideas flourish. You'll engage in team discussions, contribute to community building, and play a key role in driving innovation together with your colleagues and the wider community.

Yes, as a Developer Advocate at Grafana Labs, you can expect to travel about 30% of the time to attend events, conferences, and meetups. This travel allows you to connect with the community in person, share insights, collaborate on projects, and represent Grafana Labs within the broader tech scene. It’s an exciting opportunity to expand your professional network and engage with users directly!

When answering this question, focus on specific instances where you participated in or organized community events, contributed to open-source projects, or mentored developers. Highlight your ability to communicate technical concepts effectively and how you nurtured relationships within the community.

Discuss the methodologies you apply to ensure your content resonates with developers. This may include understanding their pain points, employing clear and concise explanations, and utilizing various formats like blog posts, tutorials, and videos to enhance engagement.

Share the resources you rely on for staying informed, such as industry blogs, online courses, webinars, or community forums. Mention any specific communities or events you engage with to remain abreast of trends and advancements in observability and monitoring technologies.

Detail a particular instance where you gathered feedback from users or community members and illustrate how you took actionable steps to address their concerns or suggestions, emphasizing the impact of your efforts on the product or community.

Explain your organizational strategies, such as leveraging project management tools, setting clear communication channels, and using time-blocking techniques. Discuss how you ensure all stakeholder needs are met effectively despite remote work challenges.

Discuss your process for technical writing, including how you research topics, gather information, and draft materials. Emphasize the importance of peer reviews, feedback, and iterative improvements to maintain high-quality content standards.

Share specific examples where you've actively collected user feedback on a product, and describe the changes or enhancements that resulted from this feedback, focusing on the positive outcomes for both users and the product.

Outline your strategy for creating engaging presentations, emphasizing audience analysis, effective storytelling, incorporating demos, and encouraging interactivity to facilitate learning and participation from the developer audience.

Discuss any relevant open-source projects you've worked on, specifying your contributions and the impact those projects had on the community. Mention any tools or technologies you used during your involvement.

Share experiences of presenting at events or conferences and how you tailored your talks for different audiences. Highlight feedback you've received and how it helped you grow as a speaker in the tech community.