Job details

Developer Community Programs Specialist, United States (Remote, EST)

United States (Remote)

Community and open-source software are at the heart of everything we do at Grafana Labs. As a Developer Community Programs Specialist, you will support our team’s engagement with the open-source and developer communities.

In this role, you will help implement and execute programs that empower community members to be successful with Grafana Labs projects. You’ll also help facilitate connections between community members and guide internal teams on how to best engage with the community. The attributes needed for this role include communicator, empathetic, resilient, problem-solver, organizer, and collaborator.

Key Responsibilities:

Lead, with guidance, the development of regional community strategies to grow the Grafana community
Organize events such as meetups with the willingness to travel up to 30% of the time
Support and develop engagement programs and processes to serve the growing Grafana community better
Connect with the Grafana community through online and in-person channels\
Build relationships with internal teams to enable them to contribute to the community through different activities

What you’ll bring to the role:

2+ years of experience supporting developer communities across a global, regional, and local setting.
2+ years of experience organizing events such as meetups and conferences
Meaningful and compassionate relationship-building skills, especially with community members and affinity groups
Experience leading a project with creative and thoughtful approaches to program execution and process improvements
Ability to coordinate a wide range of incoming requests and opportunities
Analytical and research skills to understand and share the needs and health of the community
Comfort working autonomously and being proactive in a distributed environment
Willingness to help solve problems and provide feedback from the community to the company
Must be located in Eastern Standard Time Zone

Bonus points:

Familiarity or experience in the open source community
Understanding or experience in the observability community
Familiarity or experience with Grafana Labs technology
Proficiency in additional language(s)

In the United States, the base compensation range for this role is $94,000 - $115,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.