Grafana Labs is looking for a Manager of Engagement Managers to lead a skilled team focused on customer success in the observability domain, fostering operational excellence and project success.
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Skills
Strong project management skills
Excellent communication abilities
Experience with observability solutions
Familiarity with project management tools
Responsibilities
Manage a team of Engagement Managers
Recruit and mentor team members
Design and maintain customer lifecycle frameworks
Collaborate with cross-functional teams on customer programs
Oversee successful completion of service engagements
Education
Bachelor's degree in a related field
Benefits
Equity
Bonus (if applicable)
Comprehensive benefits package
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