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Agile Product Owner II

OverviewIndividual Markets Business Technology Services - at Guardian is seeking a Product Owner to join our dynamic team and play a pivotal role in shaping the success of our products within the Individual Markets organization.This position will play a key role in delivering integrated solutions and services that meet business initiatives, product launches, process improvements, and strategic objectives, by eliciting, defining, and prioritizing business requirements, translating business requirements into technical system requirements, along with leading root cause analysis and issue resolution.You Will:• Analyze, decompose and elicit business requirements into small, estimated, functional, user stories.• Define functional and non-functional requirements.• Prioritize and sequence stories to enhance business value delivered while maintaining a sustainable pace for the team.• Works with Product Management Team to ensure vision, goals, and objectives are established and achieved.• Develop overall understanding of appropriate business processes and workflows.• Collaborate with Product vendor and QA, to support enhancements.• Manage team dependencies, collaborating with Product Manager and other Product Owners.• Accept user stories as done throughout the iteration with multiple define-build-test cycles.• Participate in team and Agile Release Train (ART) Agile Ceremonies• Apply an Agile mindset and behavior to effectively collaborate with the Agile Release Train (ART), team and stakeholder(s).• Lead estimation, forecasting and prioritization for an Agile team.• Make critical decisions regarding functionality and priority for the team with a focus on delivering value.• Use various tools including personas to guide design choices, emotional intelligence maps to help teams understand user needs, journey maps to describe customer experiences across the operational value stream & story maps to design workflows.• Translate business requirements into technical specifications and user stories. Requirements could include but not limited to:• Data Mapping• Data configuration• UI/Business configurations (Screen/Workflows)• Product mapping/configurations• Business & System rules• You will create/maintain Master Technical requirement documentation.• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions• You will identify project tasks required to support a successful implementation, including performing impact analysis, verbally communicating complex issues, validating production readiness and communicating implementation statuses.• You may engage with various areas to resolve problems in production and non-production environments as they arise.• Participate in design sessions to ensure business process requirements translate into technical requirements, including user stories, use cases, design specifications, business process, data flows and acceptance criteria when applicable• You will perform Unit testing as neededYou Have• Strong business domain understanding of New Business and Underwriting.• Bachelor’s degree in computer science, Business Administration or equivalent educational or professional experience and/or qualifications.• 8 + years of product owner, business analyst or system analyst experience in an agile environment• Knowledge of Agile Values, Principles, and Attitude• Consumer centric focus with experience managing user experience components• Demonstrated track record in effective requirement elicitation and analysis• Must be able to think strategically and evaluate short-, medium-, and long-term options• Self-directed and proactive, able to think beyond the immediate challenge and anticipate using exceptional judgment and problem-solving abilities.• Demonstrate strong methodical analytical skills considering different data points, patterns, trends, and/or themes to support system requirements and identify root cause and issue resolution• Excellent written and verbal communications, organization, analytical, planning and leadership skills.• Strong management, communication, technical and remote collaboration skills.• Excellent team collaboration skills, to include experience in dealing with multiple projects impacting different processes within the Individual Markets ‘arena’, multi-functional teams, and ability to coordinate across teams in a large matrix organization environment.• Ability to learn and maintain a comprehensive understanding of Guardian’s business and technology.• Strong relationship building and maintaining skills. Fosters a climate conducive to establishing positive working relationships with clients (internal and external).• Working knowledge of Confluence, Jira, Jira Align, MS project, MS Office Suite, and Visio• Certified in Scaled Agile – SAFe Product owner (PO/PM) preferred, but not mandatory• Ability to travel up to 10%Location• Two days a week at a Guardian office in Holmdel, NJ, or Bethlehem, PA.Salary Range$84,320.00 - $138,522.50The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.Health Care• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits• Dental plan• Vision plan• Health care accounts – flexible spending, health reimbursement, and health savings accounts• Critical illness insuranceLife and Disability Insurance• Company-paid Life and Disability insurance plus voluntary supplemental coverage• Accident insuranceRetirement and Financial• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable• Complimentary 1:1 financial guidance with a licensed Fidelity representativeTime Off and Remote Work• Flexible work arrangements (part in-person/part remote)• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days• Paid parental leave and paid family and medical leave policiesEmotional Well-being and Work-Life• Emotional well-being, mental health, and work/life resources powered by Spring Health• Wellness programs, including fitness program and equipment reimbursement• Child, adult, and elder back-up care support through Bright Horizons• Adoption assistance• College planning• Tuition reimbursement• Student loan assistance• Commuter benefits in select metropolitan areasEquity & InclusionOpportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:• Employee Resource Groups:• Colleague Connection Committees• Community Involvement CommitteesA culture that encourages colleagues to bring their authentic selves to work• Voluntary self-ID• Pronunciation and phonetic spelling of namesBenefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

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What You Should Know About Agile Product Owner II, Guardian Life

Are you ready to take your career to the next level as an Agile Product Owner II at Guardian in Holmdel, NJ? If you’re passionate about shaping the future of products within the Individual Markets organization, this is the perfect opportunity for you! In this dynamic role, you will be at the forefront of integrating solutions and services that meet various business initiatives and strategic objectives. As you analyze and prioritize business requirements, your skills in defining functional and non-functional requirements will shine. You'll collaborate closely with the Product Management Team to establish and achieve specific goals while maintaining a sustainable workflow for your Agile team. Your knack for translating complex business needs into technical specifications will aid in the creation of user stories and acceptance criteria. You'll also engage with cross-functional teams to manage dependencies, lead discussions during Agile ceremonies, and ensure that every aspect of the product development process aligns with Guardian’s mission. If you have strong analytical skills, a consumer-centric focus, and a collaborative spirit, we want you on our team! Plus, with fantastic benefits and a supportive company culture, you will feel empowered to achieve both your professional and personal goals. Let’s make a difference together at Guardian!

Frequently Asked Questions (FAQs) for Agile Product Owner II Role at Guardian Life
What are the responsibilities of an Agile Product Owner II at Guardian?

As an Agile Product Owner II at Guardian, you will be responsible for analyzing and eliciting business requirements, translating them into user stories, and prioritizing them to deliver maximum business value. You’ll also engage with the Product Management Team and collaborate with different stakeholders during Agile ceremonies, ensuring alignment and effective communication throughout the product development lifecycle.

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What qualifications are needed for the Agile Product Owner II position at Guardian?

To qualify for the Agile Product Owner II position at Guardian, candidates should ideally have at least 8 years of experience in roles like product owner, business analyst, or system analyst in an Agile environment. A bachelor’s degree in computer science, Business Administration, or relevant field is preferred, along with strong analytical skills, exceptional communication abilities, and a demonstrated understanding of Agile values and principles.

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What types of tools will I use as an Agile Product Owner II at Guardian?

In the role of Agile Product Owner II at Guardian, you will utilize various tools, including Confluence, Jira, and Visio. These platforms will help you manage user stories and technical specifications, aid in collaboration with team members, and track progress throughout sprints.

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Can Agile Product Owner II employees work remotely at Guardian?

Yes! The Agile Product Owner II role at Guardian offers flexible work arrangements, allowing you to work a few days in the office and the rest remotely. This approach promotes a healthy work-life balance while maintaining effective collaboration with team members.

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What career growth opportunities are available for Agile Product Owners at Guardian?

At Guardian, Agile Product Owners can expect significant career growth opportunities through skill-building initiatives, leadership development programs, and the chance to participate in various community involvement projects. The supportive environment encourages you to bring your authentic self to work, paving the way for both professional and personal development.

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Common Interview Questions for Agile Product Owner II
How do you prioritize user stories in your role as an Agile Product Owner II?

When prioritizing user stories as an Agile Product Owner II, I employ the MoSCoW method, categorizing them into Must have, Should have, Could have, and Won't have. This approach allows me to focus on delivering maximum business value while ensuring that the team maintains a sustainable pace. I also consider feedback from stakeholders and team members to align priorities with business goals.

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Can you describe your experience with Agile ceremonies?

Certainly! In my previous roles, I have actively participated in various Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives. These meetings are crucial for aligning the team’s goals, addressing any blockers, and revisiting our process for continuous improvement, ensuring that we consistently deliver high-quality products.

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What steps do you take to understand the business needs of a project?

To grasp the business needs of a project, I engage in active discussions with stakeholders, conduct workshops, and rely on user feedback. I also analyze previous project data and utilize different tools like user personas and journey maps to gain insight into user experiences and align them with product objectives.

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How do you manage team dependencies as an Agile Product Owner II?

Managing team dependencies requires clear communication and proactive planning. I maintain an open line of dialogue with the Product Manager and other Product Owners to ensure alignment and awareness of potential impacts on deliverables. Regular updates and collaborative sessions help us avoid bottlenecks and streamline workflows.

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Could you explain how you handle changes in project scope?

Handling changes in project scope involves being flexible and adaptable. I assess the impact of the proposed changes on existing user stories and overall project timelines. Engaging with the team to gather input, I then facilitate discussions with stakeholders to ensure that everyone is aligned on priorities before making any decisions.

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What tools have you used for requirement gathering and documentation?

Throughout my career, I have utilized several tools for requirement gathering and documentation, including Confluence for knowledge sharing and documentation, Jira for tracking user stories, and MS Office Suite for creating detailed reports and presentations. These tools help streamline the documentation process and ensure everyone is on the same page.

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How do you ensure that technical specifications align with business requirements?

To ensure alignment, I regularly review technical specifications in collaboration with developers and testers, utilizing user stories and acceptance criteria as benchmarks. Facilitating design sessions where all parties discuss requirements aids in clarifying any ambiguity and confirming that the end goal is in sync with business objectives.

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Describe a challenge you faced as a Product Owner and how you overcame it.

One challenge I faced was a significant shift in user requirements midway through a project. I organized a collaborative feedback session with the team and stakeholders to re-evaluate priorities and adjust our backlog accordingly. This open communication helped us pivot successfully while ensuring that we delivered a product that met user needs.

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What role does user experience play in your role as an Agile Product Owner II?

User experience is central to my approach as an Agile Product Owner II. I prioritize understanding user needs through research and feedback, using insights to guide the development of user stories. A consumer-centric focus ensures that the final product not only meets business objectives but also provides a delightful experience for users.

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How do you measure the success of the products you manage?

I measure product success through a combination of quantitative and qualitative metrics, including user engagement, feedback, and business outcomes. Analyzing data post-launch and gathering ongoing feedback allows me to refine the product further and ensure it continually delivers value to both users and the business.

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In 2021, we expanded our purpose as an organization to inspire well-being™. We established Guardian’s North Star going forward and began a three- to five-year process of transformation and progress. The effort gained momentum last year across our ...

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December 17, 2024

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