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Area Human Resources Manager, US - A8 - Washington, DC

Company DescriptionAt H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.Job DescriptionAbout the RoleAs an Area HR Manager, you will lead as a Strategic Business Partner to ensure the best colleague experience through implementing the H&M people strategy. You will strive to foster and promote a high-performing, growth-oriented organizational culture with strong values that aligns with business goals and achieves our financial targets.This field-based role reports into the Area Manager and is based out of Washington, DC.A Day in the LifeWorking at H&M means no two days are ever the same, but a typical day will include the following responsibilities*• Utilize your HR Business Partner mindset by strategically partnering with business leaders to effectively implement the H&M people plan• Champion our values-driven culture to provide the best colleague and customer experience; recognize customer service behaviors and drive performance to ensure business success• Together with the Area team and Sales Market HR, you follow up & evaluate HR KPI’s & initiate clear action plans• Develop a sustainable talent acquisition and hiring plan and strategy for Area, while building and overseeing the internal talent pipeline with follow up on talent development• You will provide HR subject matter expertise, competency coaching and business partner advice to your indirect team of Store managers• Maintain in-depth knowledge of legal requirements related to day-to-day management of colleagues, reducing legal risks and ensuring regulatory compliance and fair working environment• Maintain an overview of the specific colleague related challenges in your Area, including political, environmental, and competitor-related complexities and develop strategies to navigate these challenges• You play a key role in leading change initiatives, supporting colleagues to adapt to changes through effective communication and support• You support the Area team and Store managers in developing, identifying and coaching talents & foster cross-function talent initiatives• Required domestic and international travel up to 60% of the timeQualificationsWho You Are:• 2-4 years of HR, retail leadership or people management, preferably in retail management• Inclusive, positive, open to feedback, willing to multitask and learn on the job• Strong commitment and experience with providing a high level of customer service• Skilled at solving conflicts in a direct but positive way• Strong professional maturity and the ability to deal with sensitive and confidential information• Knowledge of federal and state/municipal legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc. specifically relating to the areas of recruitment and training• Proficient at Microsoft Office• Store orientation and commitment to store management developmentWhy You’ll Love Working at H&M• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues• We are an inclusive company where you’re encouraged to be yourself at work• You will have access to a large global talent community, where career growth and aspirations have no limits• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COSAdditional InformationCompensation: salary range is $88,500 - $99,600 annually**• This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.• * H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. Exact ranges will depend on geographic location of specific role. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.EEOC Code: PRO

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What You Should Know About Area Human Resources Manager, US - A8 - Washington, DC, H&M Group

Are you ready to take the helm as an Area Human Resources Manager at H&M in Washington, DC? In this vibrant role, you will be a strategic business partner championing our people strategy and fostering a values-driven culture. At H&M, we believe that the best colleague experience translates into exceptional customer service, and as the Area HR Manager, you will be at the forefront of implementing this vision. Each day will present new dynamics as you work closely with business leaders, driving performance and implementing HR best practices. With responsibilities like developing hiring strategies, evaluating HR KPIs, and ensuring regulatory compliance, the role asks for someone who is both skilled and passionate about creating a supportive work environment. You’ll serve as an expert resource, guiding the leadership team and offering insights into talent development and conflict resolution. As you navigate the complexities of the retail environment, you will also need to be proactive in managing challenges unique to your area. If you have 2-4 years of HR or retail leadership experience under your belt and a knack for fostering growth in teams, H&M awaits your unique talents. Your journey begins with making a significant impact not just in your role, but in the lives of your colleagues every day at H&M. Join us in transforming the fashion world, where your self-expression and professional growth are at the heart of what we do!

Frequently Asked Questions (FAQs) for Area Human Resources Manager, US - A8 - Washington, DC Role at H&M Group
What are the primary responsibilities of an Area Human Resources Manager at H&M?

The primary responsibilities of an Area Human Resources Manager at H&M include partnering with business leaders to implement the H&M people plan, championing a values-driven culture, developing talent acquisition strategies, and providing HR subject matter expertise to store managers. This role also involves ensuring legal compliance, coaching on conflict resolution, and supporting colleagues through change initiatives.

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What qualifications are needed for the Area Human Resources Manager position at H&M?

To qualify for the Area Human Resources Manager position at H&M, candidates should possess 2-4 years of experience in HR, retail leadership, or people management. Additionally, proficiency in Microsoft Office and knowledge of federal and state legal requirements concerning recruitment and employee management are essential.

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How does H&M support ongoing professional development for Area Human Resources Managers?

H&M is committed to supporting the professional growth of its Area Human Resources Managers by providing access to extensive training programs, opportunities for mentorship within our global talent community, and participation in Colleague Resource Groups that foster network building and career advancement.

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What does a typical day look like for an Area Human Resources Manager at H&M?

For an Area Human Resources Manager at H&M, a typical day varies significantly but often includes strategizing with business leaders, evaluating HR metrics, championing colleague engagement initiatives, conducting coaching sessions for store managers, and identifying and overcoming specific colleague-related challenges prevalent in the area.

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What makes H&M a great place to work for an Area Human Resources Manager?

H&M is an inclusive and values-driven organization that encourages self-expression among its employees. It offers comprehensive benefits, a supportive work culture, and avenues for individual and professional development while making a significant impact on vital areas such as employee experience and customer satisfaction.

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Common Interview Questions for Area Human Resources Manager, US - A8 - Washington, DC
What strategies will you use to implement the H&M people strategy?

To implement the H&M people strategy, I would engage with business leaders to align on goals, regularly assess HR KPIs, and tailor initiatives to meet the specific needs of the store teams while fostering a culture of communication and continuous feedback.

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How do you approach conflict resolution among staff?

I believe in addressing conflicts directly yet positively. My approach includes listening to all parties involved, facilitating open discussions, and collaboratively seeking solutions that uphold H&M values and maintain a constructive workplace atmosphere.

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Can you provide an example of a successful talent acquisition strategy you've employed in the past?

In a previous role, I developed a comprehensive talent acquisition strategy by leveraging data analytics to identify hiring needs and utilizing innovative recruitment methods, such as social media outreach and employee referrals, effectively building a strong internal talent pipeline.

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What experience do you have with regulatory compliance in HR?

I have extensive knowledge of federal and state laws such as Title VII and FLSA, gained through hands-on experience in my previous roles. I ensure compliance through regular training sessions for management and audits of HR practices to identify any gaps and address them promptly.

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How do you foster a high-performance culture in your HR role?

Fostering a high-performance culture involves setting clear expectations, providing recognition for achievements, and offering development opportunities. I implement feedback loops to motivate teams while aligning their objectives with H&M's overall goals.

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How do you plan to contribute to our values-driven organizational culture?

I plan to contribute by actively living our values in every interaction, promoting inclusivity in decision-making processes, and ensuring that all colleagues feel valued and supported in expressing their ideas and perspectives.

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What methods do you use to track HR KPIs effectively?

I employ a combination of data analytics tools and manual tracking to monitor HR KPIs such as employee turnover and engagement scores. Regularly reviewing these metrics allows me to identify trends and develop actionable plans swiftly.

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Describe a challenge you faced in a previous HR role and how you addressed it.

In a previous role, we faced high turnover rates in a particular department. I conducted exit interviews, identified key pain points, and implemented targeted retention strategies, such as enhancing onboarding processes and employee engagement initiatives, which significantly reduced turnover.

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How do you ensure successful communication during change initiatives?

Successful communication during change initiatives relies on transparency and frequent updates. I engage stakeholders early in the process, provide clear messaging, and create feedback channels to address concerns promptly and ensure a smoother transition.

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How do you prioritize talent development within your team?

I prioritize talent development by consistently assessing individual aspirations and strengths, facilitating relevant training opportunities, and encouraging mentorship relationships within the organization to foster a culture of continuous learning.

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Founded in 1947, H&M is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children. The company is headquartered in Stockholm, Sweden.

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Full-time, on-site
DATE POSTED
December 2, 2024

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