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Client Director - Talent Acquisition (RPO)

Company Description

Harrier is not just another talent business, we're an award-winning total talent powerhouse.

From RPO and Contingent Hiring to strategic HR consulting and cutting-edge talent tech, we deliver the people, innovations, and strategies that help organisations thrive.

Driven by our purpose of "Talent that transforms," we help our customers achieve their strategic and operational talent goals. Our collaborative, values-based approach runs through everything we do, creating a culture where passion, quality, and authenticity aren't just buzzwords, they're how we operate daily.

Job Description

We're on the hunt for a Sydney-based Client Director to join our exceptional team of talent leadership specialists. You'll provide strategic guidance, governance, and hands-on account management for one of our RPO Financial Services customers.

As Client Director, you will be an experienced leader of talent acquisition solutions; a specialist end-to-end recruitment professional, responsible for managing high performing teams that source, attract and secure top-tier talent forces, for our client. This isn't just about filling roles, it's about building relationships that deliver commercial growth through collaboration and achievement.

Success in this role involves balancing today’s short-term hiring demands with tomorrow’s strategic vision.  You will be:

  • Delivering on all contractual requirements (because promises matter)
  • Demonstrating customer value through reporting and insights that drive real decisions
  • Identifying opportunities to enhance process or service
  • Identifying opportunities to solve customer challenges
  • Managing contract performance and SOW adjustments
  • Supporting team scaling (up or down), issues resolution and people leadership

Flexibility is in our DNA. We walk the talk with hybrid working, 3 days at our customer’s Sydney CBD office and the rest working from wherever works best for you.

Qualifications

As a key member of our Senior Leadership Team you will need to bring:

  • Extensive Talent Acquisition experience: 10+ years in recruitment, ideally with in-house or outsourced talent solutions experience
  • Industry savvy: Experience leading recruitment teams in Financial Services or a similar industry is a plus
  • Relationship building expertise: Proven ability to develop genuine connections with stakeholders at all levels
  • Leadership: Track record of motivating teams and developing individuals to reach their peak performance
  • Commercial Management: including P&L, forecasting, and cost control
  • Talent obsession: Genuine passion for finding the right people who drive business success
  • Growth mindset: Continuously learning, always evolving, staying on top of recruitment trends, tools and innovative practices
  • Client service DNA: Motivated to deliver exceptional experiences that maintain our stellar reputation

Additional Information

Why join us?

  • Be part of a collaborative, purpose-driven national team where your impact is felt across the business
  • Level up through our learning, development, and mobility programs
  • Sink your teeth into exciting projects—TA reviews, tech innovation, diversity initiatives, EVP optimisation, and thought leadership
  • Thrive in a supportive, flexible, and inclusive environment
  • Access discounted health insurance for you and your loved ones
  • Ongoing family-friendly health and wellbeing support

We're serious about developing talent professionals who want to make their mark. If you're ready to take your talent career to the next level with the Harrier team, hit apply now!

All candidates must have current working rights in Australia

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Director - Talent Acquisition (RPO), Harrier

Harrier, an award-winning total talent powerhouse, is on the lookout for a passionate Client Director - Talent Acquisition to join our vibrant team in Sydney, NSW. In this role, you will be at the forefront of delivering strategic guidance, governance, and hands-on account management for one of our esteemed RPO Financial Services clients. As a seasoned leader in talent acquisition solutions, your main focus will be managing high-performing teams that effectively source, attract, and secure top-tier talent. This position goes beyond filling vacancies; it’s about forging strong partnerships that drive commercial growth through collaboration. Your expertise in balancing immediate hiring demands with long-term strategic visions will be vital. You’ll deliver on contractual requirements while offering insights that lead to informed decisions. Moreover, you will have the opportunity to enhance processes and address customer challenges. With a strong emphasis on flexibility, your work schedule includes three days at our Sydney CBD office and two days working remotely from any environment you thrive in. If you have over a decade of talent acquisition experience, particularly in Financial Services or similar fields, and possess a genuine passion for finding the right people, we want you on our team. Join us at Harrier and make a significant impact while developing your skills in an inclusive and supportive environment.

Frequently Asked Questions (FAQs) for Client Director - Talent Acquisition (RPO) Role at Harrier
What are the responsibilities of a Client Director - Talent Acquisition at Harrier?

The Client Director - Talent Acquisition at Harrier is responsible for providing strategic guidance, hands-on account management, and governance for RPO Financial Services clients. This includes managing high-performing recruitment teams, delivering on contractual obligations, offering insights that help in decision-making, and addressing customer challenges effectively.

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What qualifications do I need to become a Client Director - Talent Acquisition at Harrier?

To be a Client Director - Talent Acquisition at Harrier, you should have over 10 years of extensive talent acquisition experience, ideally with in-house or outsourced talent solutions. Experience in Financial Services, strong relationship-building skills, leadership capabilities, and commercial management expertise are also vital for this role.

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How does Harrier support work-life balance for the Client Director - Talent Acquisition role?

Harrier embraces flexibility in the workplace, offering a hybrid working model for the Client Director - Talent Acquisition position. You will work three days in the office at Sydney CBD and have the remaining two days to work remotely, allowing you to enjoy a healthy work-life balance.

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What is the company culture like for a Client Director - Talent Acquisition at Harrier?

At Harrier, the culture is collaborative and values-driven, with a strong passion for talent acquisition. As a Client Director, you will find a supportive environment where you can thrive, contribute to exciting projects and initiatives, and continuously develop your skills alongside motivated colleagues.

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What kind of opportunities for professional development does Harrier offer for the Client Director role?

Harrier is committed to the professional growth of the Client Director - Talent Acquisition through various learning, development, and mobility programs. You will have opportunities to engage in projects focused on talent acquisition reviews, technology innovation, diversity initiatives, and thought leadership to enhance your skills.

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Common Interview Questions for Client Director - Talent Acquisition (RPO)
Can you describe your experience leading recruitment teams?

Highlight your specific experiences leading recruitment teams, focusing on challenges faced and how your leadership resulted in improved performance or hiring outcomes, emphasizing collaboration and relationship-building.

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How do you balance short-term hiring demands with long-term talent strategy?

Discuss your approach to aligning immediate recruitment needs with long-term goals, showcasing examples where you successfully navigated this balance and adjusted strategies based on evolving business needs.

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What tactics do you use to build strong relationships with stakeholders?

Share specific tactics for stakeholder engagement. Focus on communication, understanding their needs, and how you keep them informed throughout the recruitment process to foster trust and collaboration.

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What do you consider to be the most effective sourcing strategies?

Discuss various sourcing strategies you've employed over the years, including leveraging social media, networking, and market mapping to identify top talent, while emphasizing the importance of adapting to industry changes.

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How do you ensure a diverse and inclusive hiring process?

Explain your commitment to diversity and inclusion in hiring processes, detailing your approach to sourcing diverse candidates and how you have implemented measures to reduce bias and promote inclusivity.

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Can you provide an example of how you resolved a hiring challenge?

Provide a clear example of a hiring challenge and the steps you took to address it. Focusing on a collaborative approach, implementation of feedback, or process adjustments that led to successful outcomes is key.

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How do you manage contract performance and adjustments?

Discuss your experience in contract management, including how you monitor performance metrics, gather feedback, and implement adjustments based on client needs, showcasing your attention to detail and proactive approach.

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What role does data play in your decision-making process?

Emphasize your reliance on data-driven insights for decision-making in talent acquisition, discussing specific KPIs you track and how this data informs strategy and improvements.

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How do you keep up with recruitment trends and best practices?

Detail the resources you utilize to stay informed about recruitment trends, such as attending industry conferences, following thought leaders, and continuous learning through courses or webinars to remain at the forefront of talent acquisition.

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What motivates you to succeed in the talent acquisition industry?

Share personal motivations, such as a passion for helping organizations succeed through great hires, the thrill of solving recruitment challenges, and how your values align with Harrier's mission and commitment to excellence.

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Maternity Leave
Social Gatherings
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 23, 2025

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