Lead Analyst, Engineering

The Opportunity

The Analytics team plays a critical role in how we understand our customers and achieve our mission to help people get their best sleep. We are a rapidly growing team that uses data  to uncover actionable insight,  empower our stakeholders to make better business decisions, and identify opportunities to improve our products and  user experience.

As our first analyst supporting Engineering, you will play a critical role in our development process–utilizing both raw and processed data to build tools, identify trends, and uncover opportunities for the team to optimize technical performance and improve the quality and core functionality of our products. This is a high-impact role that reports to the VP of Analytics and Data Insights, and must be based in the United States or Canada. Hatch is based out of California, so this role would be asked to be available during PST/PDT hours.

What you’ll do

Within 3 months

• Build a solid understanding of our end-to-end development process, workflows, tooling, data streams, and engineering culture.
• Build dashboards to monitor core product performance and hardware functionality 
• Perform ad hoc investigations and run fix it scripts to size, diagnose, and help solve issues reported by customers or uncovered internally
• Become a trusted partner that delivers actionable learnings and insights to the Engineering organization and the broader Analytics team.

Within 6 months

• Define metrics and create alerts for critical engineering performance, ensuring that metrics that are accurate and easy to comprehend
• Maintain Streamlit tools and write Airflow DAGs for engineering analytics purposes
• Work cross functionally with Engineering, Product, and QA to rapidly  detect, triage and solve issues end-to-end
• Leverage a deep understanding of both our technical ecosystem and business objectives to tell compelling data stories that benchmark performance and emphasize insights &  recommendations.

After 1 year

• Assist in the  design and execution of projects that improve our data quality and influence our longer-term goals in both engineering and analytics
• Understand trends across the engineering organization and data sources and recommend improvements to existing system architecture
• Establish protocols and best practices for experimentation, data collection, and measurement strategies within engineering and beyond
• Actively contribute to infusing a data-first culture within the organization. 

What you’ll bring

• 4+ years of quantitative industry experience (analytics, data science, data engineering)
• Deep understanding of modern analytical tools and languages (Python, SQL, etc) and hands-on experience in data engineering and/or analytics engineering
• Fluency with  data visualization platforms & technologies (Sisense, Mode, Tableau) and eye for compelling data viz to convey insights.
• Familiarity with Airflow and Streamlit a plus
• Intense curiosity and drive to understand the inner workings, take a deep dive into the data, and fix what’s broken to help us achieve our goals.
• A passion for collaboration and strong cross-functional communication skills to partner effectively with both technical and non-technical teams.

Why You Will Love Working at Hatch!

• We are certified as A Great Place to Work! 97% of our employees have reported that Hatch is a great place to work.
• We have an amazing leadership team that truly values its employees and lives our company values each and every day.
• We delight our customers with something everyone needs: a good night’s sleep!
• Our team is collaborative, fun, and brilliant!
• You have an opportunity to make a large impact in people’s lives
• We are backed by world class investors including True Ventures and have strong revenue growth.
• We let you take care of what you need by offering a flexible/remote work environment

We also take care of you through our comprehensive compensation package and many other perks and benefits including:

• 100% paid medical, dental, and vision for employees and 80% coverage for dependents
• Meaningful equity
• 401(k) match with no vesting schedule
• 16 weeks paid parental leave for those important moments in life
• 16 free therapy sessions on Samata Health's platform for you and one other adult dependent
• Financial Support for Family Planning
• Remote office allowance
• Monthly Internet reimbursement allowance
• Friends and Family discount on our products
• Discount program from popular brands in travel, entertainment and retail
• Many other spontaneous perks