We have a brand new, exciting opportunity to join our Customer Experience Team as a Complex Case Coordinator! You will take the lead on the complex complaint cases, including supporting with the evidence provided for HOS escalations. This role will also take the lead across operational teams where a resident has issues that varies across multiple teams and needs support.
We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.
We’ve also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.
Outline of Key Responsibilities...
We are looking for someone who has...
In return, we are offering...
"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay."
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
As a Support Housing Advisor, you will identify and provide essential support to tenants, enhancing their independence and well-being.
Join Prime Healthcare as a Utilization Review Coordinator Lead and play a crucial role in optimizing patient care and resources.
Join Curtis Lane Equipment as a Service Writer to engage with customers and enhance their service experience.
As a Director of Client Success at Visa, you'll lead client relationships and ensure optimal payment solutions in a hybrid work environment.
As a Wound Care Nurse (RN) at Select Specialty Hospital, you will play a crucial role in the recovery of critically ill patients through expert skin and wound care.
Lead the charge in transforming customer experiences as the Director of Customer Experience at Harry's and Flamingo, where innovation meets empathy.
Join Macy’s as a Fine Jewelry Sales Associate and deliver outstanding service while cultivating customer relationships.
Join Hy-Vee as a Donut Finisher and bring joy to customers through your service and quality products.
Palo Alto Networks is looking for a Customer Success Engineer to lead complex deployments and enhance customer satisfaction through expert technical guidance.
Become a key player at Megaport as a Customer Success Operations Manager, driving customer satisfaction and operational excellence.
Join Edmentum as an Enterprise Customer Success Manager to lead impactful tech-enabled learning implementations that enhance K-12 education outcomes.
Truist Financial is looking for an Entry Level Universal Banker in Louisville, KY to deliver exceptional client service and assist with transactions.
Become a crucial member of Dignity Health’s team as a Medical Assistant, contributing to quality patient care in Santa Maria.
Join Sutherland as a Customer Support Consultant to strengthen customer relationships and enhance your technical skills in a collaborative environment.
The Havebury Housing Partnership is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014 (7648) regulated by the Regulator of Social Housing (LH4339) By continuing to browse or by clicking "I understand...
9 jobsSubscribe to Rise newsletter