We have a brand new, exciting opportunity to join our Customer Experience Team as a Complex Case Coordinator! You will take the lead on the complex complaint cases, including supporting with the evidence provided for HOS escalations. This role will also take the lead across operational teams where a resident has issues that varies across multiple teams and needs support.
We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.
We’ve also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.
Outline of Key Responsibilities...
We are looking for someone who has...
In return, we are offering...
"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay."
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
As a Support Housing Advisor, you will identify and provide essential support to tenants, enhancing their independence and well-being.
Join Apify as a Support Specialist to help customers navigate their web scraping platform with exceptional support.
Looking for a diligent Security Supervisor to lead security efforts at the prestigious Los Angeles Convention Center.
Join Corey Construction as a Customer Care Agent and play a key role in delivering top-tier customer service in a thriving environment.
Become a vital part of Team Phoenix as a Private Duty LPN/RN, providing compassionate care in Hillsboro, MO, with competitive pay and flexible hours.
Join Sedgwick as a Claims Representative to process workers compensation claims in a supportive and growth-oriented environment.
Be part of Macy's story as a Retail Customer Experience Associate, where you'll create unforgettable experiences for shoppers.
Join Abercrombie & Fitch Co. as an Assistant Manager to drive business strategies and lead a diverse team in providing exceptional customer service.
Join Renaissance as a Technical Support Account Manager and contribute to enhancing educational experiences through innovative technology solutions.
Lead and inspire a dedicated team at the American Express Centurion Lounge to deliver premium customer experiences at SLC Airport.
Join Professional Civil Process as a Receptionist and support the legal community with exceptional service and teamwork.
Become part of Levi's legacy as a Part-Time Supervisor, leading a team and enhancing the customer experience in Hingham, MA.
Hennepin Technical College is looking for an experienced Executive Assistant to support C-suite executives with organizational and administrative responsibilities.
Become a part of Allied Universal's dedicated security team, ensuring safety and protection in a rewarding career environment.
The Havebury Housing Partnership is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014 (7648) regulated by the Regulator of Social Housing (LH4339) By continuing to browse or by clicking "I understand...
9 jobsSubscribe to Rise newsletter