Customer Operations
Remote (Los Angeles, California, US)
About RentSpree
RentSpree, the USA's leading home rental software, is among the fastest-growing property tech startups. Our award-winning software connects renters and landlords, revolutionizing the residential rental industry. With six years of annual growth, we've forged partnerships with 300+ top real estate companies, delivering high-quality data-driven insights and products
RentSpree is a place where you will grow alongside the company while collaborating within your team to have a meaningful impact on RentSpree’s future.
The Opportunity: Customer Support Specialist
Summary
This is a contract-to-hire position with the opportunity to evolve into a permanent position. The contract will be for a minimum of six months.
RentSpree is currently seeking a Customer Support Specialist to join our team and deliver world-class customer support. In this role, you will provide vital assistance and guidance to agents, landlords, and renters, ensuring their rental journey is smooth and successful. We are seeking a candidate with strong communication skills, particularly in phone support, who thrives in a fast-paced, dynamic environment while driving growth through OKRs and project-based initiatives.
Job responsibilities include, but are not limited to the following
Minimum Requirements
Preferred Qualifications
Benefit Package
EEO Statement
RentSpree is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. RentSpree makes hiring decisions based solely on qualifications, merit, and business needs at the time.
#LI-Remote
The pay range for this role is:
30.29 - 37.02 USD per hour (US)
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Launched in 2016, RentSpree embarked on a mission to revolutionize the residential rental application process. Today, we've successfully transitioned an industry from cumbersome paper applications to a streamlined digital experience.
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