Head of Sustainability (Remote-US)

Climate Club is the carbon emissions reduction platform that leading enterprise companies use to drive sustainability across every department and every role. Our software platform is purpose-built to enable companies to engage and activate their employees to accelerate Net Zero targets and drive real business value. We work with some of the most recognizable organizations in the world to help them maximize the impact of their climate actions across their business, and are creating a new, exciting category at the intersection of enterprise software and climate tech.

The Head of Sustainability is responsible for ensuring the impact we are facilitating for others externally as well as our operations as a company internally are held to the highest standard of measurable impact. Climate Club is seeking exceptional sustainability-focused talent that is profoundly committed to helping enterprise companies make major shifts to address climate change, who can create and scale high growth products while helping cultivate a dynamic, remote company culture.

Responsibilities

You primary responsibilities fall into four distinct areas: 

1. Market Development and Customer Acquisition

• Segment the market into customer type based on needs and Climate Club’s product offering
• Network with peers and leverage sustainability community ties to cultivate a prospect list with high quality customers and fill the customer acquisition funnel
• Create an ecosystem map based on customer feedback to diagnose who the key decision makers and single threaded project owners would be with the prospective client
• Leverage thought leadership and experience to assist the Customer Acquisition team when closing a potential deal
• Review and finalize the client proposal with Legal 

2. Customer Value Creation & Relationship Management

• Partner with the customer to develop a sustainability roadmap in an effort to support a corporate sustainability transformation (strategy, people, process, technology)

1. Strategy: Provide the “why” for integrating stronger sustainability and climate related initiatives 
2. Strategy: Identify, prioritize and sequence carbon reducing projects to achieve a stated goal
3. People: Aid in the hiring of subject matter experts for carbon emissions and reduction strategies
4. Identify candidates who not only have a sustainability background but also can influence internal functions associated with the achievement of stated climate goals
5. Support a search for internal candidates with the necessary traits and some capacity to transition into a formal sustainability role
6. Provide a job description template to recruit external talent
7. Suggest organizations or networks who could produce promising candidates
8. People: Highlight key stakeholders across the organization that will need to actively participate in a climate-related solution in order to drive real results
9. Process: Propose a methodology to create the proper climate-related mindshift from the executive/board level down through management
10. Technology: Drive company-wide engagement, leveraging Climate Club SaaS solutions to increase awareness, company sustainability goals along with milestones achieved.
11. Technology: Centralize climate related data and resources, and crowdsource new internal ways of driving reductions

• Elevate the customer experience through thought leadership and consultative strategic support

1. Identify Win, Win opportunities and shorten the timeline to achieve valuable, total cost ROI scenarios
2. Carbon reduction projects that enhance long-term bottom-line profit
3. Marketable climate improvements with modest financial investments
4. Develop a Center of Excellence
5. Create training tools and documents for Climate Club SaaS users
6. ESG frameworks and standards guidance
7. Measure & Report Progress

• Develop a suite of customer-facing dashboards and templates
• Advise sustainability communications/PR strategies, templates, and language and aid in the quantification of the associated risks of the communication
• Share ESG Library of external resources & a news feed via the Climate Club website

3. SaaS Product Design & Enhancement Support:

• Embed the Climate Club platform with sustainability attributes integrated throughout
• Design optimal products through the lens of the customer
• Help the Product Team drive tight requirements, project scope, and prioritized deliverables. Scrutinize the details and decisions made around customer value, sequencing of priorities, and integration of systems
• Combine subject matter expertise with customer feedback to inform MVPs, product roadmap and future product enhancements
• Intake activity based and emissions related data and create failsafes to accurately display the data on customer facing dashboards, understanding that the data will be used for decision making purposes
• Benchmark best in class products with sustainability attributes via research in order to enhance Climate Club’s product offering

4. Internal Sustainability Leadership:

• Propose all company objectives and goals related to sustainability and climate. Own the monitoring and management of sustainability related projects
• Design the structure and coordinate the internal team required to work with and deliver:

1. ESG claims that have been properly vetted by Legal and Communications
2. ESG reporting, starting with an initial internal deliverable through to a future external copy
3. Responses and assurances to the board and investor community

• Utilize the internal organization to not only create an Innovation funnel that supports Climate Club’s sustainability needs but also to influence SaaS product design. Items to shape and lead include:

1. Track employee activities that drive sustainability wins, connect everyone to the company mission, and boost morale
2. Write a comprehensive Climate Policy
3. Document operational success stories that can be replicated in other parts of the organization

• Train and develop sustainability partners in every function of the organization to build a “Green Team”

A Few Things We’re Looking For

• Own a growth mindset. Work hard, find opportunities to learn, and seek input from others
• Have the ability to step in and own Sustainability from guiding the overarching vision down to day to day execution, while preparing to build a team as the business scales
• Comprehend complex concepts but be able to communicate them to others in a clear, simplified manner
• Build meaningful relationships and put the needs of the customer first
• Act like an owner
• Enjoy being a part of a team-first culture
• Be passionate about supporting the company mission, which is to have meaningful impact on this generation’s greatest challenge - the climate

Diverse Perspectives

We know that innovation thrives on teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our team.

We Offer

• Generous options in our early stage startup for key members of the team
• Working among a diverse, expert team at the forefront of climate tech, behavioral change, and people technology
• Opportunity to make a foundational contribution to our mission: shifting individuals and leading companies towards more responsible climate behaviors, consumption and activities
• Remote-first work environment with No-Meeting Wednesdays
• Robust benefits including full medical, dental and vision insurance, 401k and sustainability benefit ($1,000 annually to spend on increasing personal sustainability)