Sr. Engineering Manager, Buyer Engagement

As a Senior Engineering Manager at Highspot, your primary responsibilities will include leading and inspiring a team of engineers, overseeing the development of high-quality, customer-facing software, and engaging in hands-on coding and design when necessary. You will also ensure the reliability and security of our architecture as we scale, while mentoring team members and encouraging a culture of accountability and collaboration.

Candidates for the Senior Engineering Manager role at Highspot should have a minimum of 8 years in the tech industry, with at least 5 years in an engineering leadership role. Additionally, proven experience in developing full-stack products, designing cloud-native applications, and building diverse engineering teams is essential for success in this position.

Highspot is deeply committed to creating an equitable workplace where everyone feels a sense of belonging. As a Senior Engineering Manager, you will play a key role in leading the charge for diversity, ensuring that our engineering department reflects various backgrounds and experiences. This commitment is evident in our hiring practices and ongoing support for all employees.

The base salary range for the Senior Engineering Manager role at Highspot is between $167,000 and $290,000. This salary may vary based on factors such as location, experience, and qualifications, and eligible employees can also receive stock options and additional compensation.

Highspot offers a comprehensive benefits package that includes medical, dental, vision, and life benefits, along with a 401(k) plan featuring immediate vesting on employer contributions. Additional perks include flexible PTO, paid holidays, mental health recharge days, generous parental leave, and support services, ensuring our employees have the resources needed for a balanced life.

When answering this question, focus on specific leadership experiences that highlight your ability to inspire and manage teams effectively. Share examples of challenges you faced, how you approached mentoring, and any strategies you employed to foster a collaborative environment. Highlight your role in advocating for diversity and inclusion within your teams.

To maintain high-quality standards, discuss your approach to implementing best practices, code reviews, automated testing, and continuous integration. Emphasize how you encourage your team to prioritize quality through clear communication, constructive feedback, and creating an environment where accountability is fostered.

When discussing conflict resolution, share a framework you utilize to address misunderstandings or disagreements among team members. Mention specific examples that showcase your ability to facilitate communication, find common ground, and reach mutually beneficial solutions that enhance team dynamics.

To foster a culture of innovation, describe how you create an environment where team members feel empowered to share ideas without fear of criticism. Share techniques you use to encourage collaboration and brainstorming sessions, how you celebrate successes, and the role you play in supporting risk-taking and experimentation.

In your response, outline a specific project you led, emphasizing your objectives, challenges faced, and the actions you took to guide your team to success. Use metrics and outcomes to quantify your impact and demonstrate your management style's effectiveness.

Emphasize your commitment to continuous learning and professional development by discussing initiatives you implement, such as training sessions, attending industry conferences, or encouraging team members to pursue relevant certifications. Highlight how you incorporate new technologies into your team's projects once they have mastered them.

Explain how you work closely with designers and product managers to align user experience with the technical aspects of software development. Detail your involvement in user testing or feedback loops, illustrating your understanding of the importance of integrating user insights into the development process.

Share the key performance indicators (KPIs) and metrics you use to evaluate your team's success, such as code quality, project delivery timelines, and team satisfaction. Discuss how you adapt based on these insights to continually improve team performance and morale.

Articulate the value of diversity in fostering creativity, different perspectives, and problem-solving approaches. Discuss how diverse teams contribute to better product outcomes and innovation, and share your personal commitment to promoting diversity within your engineering teams.

Reflect on contemporary challenges such as rapid technological change, remote work dynamics, or talent acquisition and retention in the tech industry. Discuss your perspectives and strategies for navigating these challenges in a way that optimizes team performance and keeps employee morale high.