Solutions Engineer, EMEA

As a Solutions Engineer at Hightouch, your key responsibilities include working closely with clients to understand their data challenges, crafting technical solutions, and collaborating with the sales team to ensure a smooth sales process. You'll also create compelling technical content and advocate for customer interests within the organization.

To be a Solutions Engineer at Hightouch, you should have at least 4 years of sales experience, strong interpersonal skills, and experience in selling Martech or Data Solutions. Familiarity with Cloud Warehouses, Data Engineering, and APIs is also essential for success in this role.

Hightouch supports Solutions Engineers by fostering a collaborative environment that emphasizes professional growth and intellectual curiosity. You'll have the opportunity to learn from a talented team and access resources that help you tackle complex challenges effectively.

As a Solutions Engineer at Hightouch, you'll engage with various clients, including data engineers, product managers, and marketers. You'll work with renowned companies like Spotify and NBA, helping them activate their data for improved marketing performance and operational efficiency.

The salary range for the Solutions Engineer position at Hightouch is between $170,000 and $220,000 per year, including a variable component. Additionally, meaningful equity compensation is offered as part of the package.

In answering this question, highlight a specific instance where your problem-solving skills made a significant impact. Describe the problem, the process you took to understand the client's needs, and the solution you proposed. Focus on the positive outcome and what you learned from the experience.

Discuss your methods for gaining a deep understanding of technical concepts, such as using online resources, seeking mentorship, and practicing hands-on experimentation. Emphasize your intellectual curiosity and persistence as key factors in your successful learning process.

Highlight skills such as strong communication, problem-solving abilities, and technical knowledge in data solutions. Discuss how these skills help bridge the gap between technical and non-technical stakeholders and why they are crucial for success in the role.

Explain your strategy for addressing objections, which includes active listening, validating the client's concerns, and providing tailored solutions to their problems. Share an example where you turned an objection into a successful outcome.

Talk about your experience in data engineering or working with cloud warehouses, mentioning specific projects or technologies you’ve dealt with. Describe how this background equips you to understand client needs better and deliver effective solutions.

Discuss your approach to prioritization, such as using project management tools, setting clear goals, and maintaining open communication with stakeholders. Showcase your organizational skills and ability to adjust priorities based on client needs.

Share techniques you use to establish rapport, including active listening, empathy, and demonstrating knowledge of the client's industry. Highlight how forming strong relationships can enhance your role as a Solutions Engineer.

Provide a specific example that illustrates your ability to simplify complex technical terms. Focus on how you assessed your audience’s level of understanding and adapted your communication style to ensure clarity.

Express your enthusiasm for Hightouch's mission and values, emphasizing the innovative nature of the company and how your skills align perfectly with the role. Highlight your desire to be part of a team that empowers clients through data.

Discuss your alignment with Hightouch's values such as empathy, teamwork, and a growth mindset. Provide examples from your previous experiences that demonstrate how you embody these values in a professional setting.