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Senior Account Executive - Vancouver

Location: Vancouver, hybrid. The team are currently meeting in a co-working space 2 times a week.

Type: Full-time

Salary: CAD $90,000-120,000 OTE with a 70% base/30% bonus split


About us:


At Zen, we’re changing how schools find the staff needed for kids to thrive. There is a  severe shortage of teachers and the support staff needed to support all children, accelerated by the pandemic. Millions of students experience understaffed classrooms and specialist programs. Schools looking to fill these roles with traditional agencies spend billions of dollars in high agency markups, which further hampers budgets and leads to more problems down the line.


That’s why we’ve developed an alternative solution. Our online platform provides schools instant access to hundreds of fully vetted teachers and support staff. Since our inception in 2017, we've saved schools over $30 million globally, reinvesting that money back into school budgets and increasing teachers’ pay.


The opportunity:


Join an ed-tech tech startup that's reshaping education. This is your chance to be at the forefront of change, where innovation meets impact. We're not just selling a product – we're transforming the way schools operate, filling classrooms with the staff needed for kids to thrive and saving the education system millions of dollars along the way.  


We’re also growing at a rapid pace. Our US revenues have doubled in the past quarter, and we plan to do the same in the quarters to come. This type of growth allows you to grow your impact and your career, while making a tangible difference in the education sector.


We're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do. You’re encouraged to apply even if your experience doesn't exactly match the job description.


What you'll be doing:


- Based in the Vancouver office, you’ll be working in our rapidly expanding US team, at the forefront of our US operations

- You will be responsible for initiating contact with school leaders, handling objections, and securing appointments through strategic cold calling and outreach. Be ready to pick up the phone!

- Owning the full sales cycle, from prospecting to successful onboarding of active customers, using a consultative approach.

- Collaborating with account management, operations, and technology teams to continuously enhance efficiency in delivering value to schools.

- Opportunities to travel to US states for conferences, events and school meetings

- Embracing the dynamic nature of startup life, where no two weeks are the same, and a willingness to dive in and get the job done is essential.

- This role has a lot of scope. You could end up leading our launch into a new state / region. Or creating partnerships with enormous education networks that will affect thousands of students and educators.



What we are looking for:


- 4+ years of full cycle sales experience

- A top performer with a track record of performance in a fast paced, motivated team environment.

- Passionate and motivated team player who thrives in a collaborative environment. We value every member of our team and want your contributions!

- Passion for sales and a growth mindset, committed to advancing your professional skills.

Strong bias towards action, with a proactive approach to problem-solving.

- Proven success in outbound prospecting and cold calling

- Previous experience in enterprise sales, sales to K-12, recruitment in another industry is a plus

- Previous experience in Education and Special Education is a plus



What’s in it for you?


- Work that you want to talk about

- Competitive salary

- Ownership in the company

- 18 days PTO (15 days flexible, 3 days over Christmas)  

- Fun-loving, tight-knit team solving a problem that makes a difference

- Hybrid - currently 2 days/week in-office but this is subject to change

- We offer an extended benefits package that includes full health, drugs, dental, and vision coverage


We can’t wait to hear from you!


Diversity and Inclusion


At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. 


We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work. 


We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.



Average salary estimate

$78500 / YEARLY (est.)
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$67000K
$90000K

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What You Should Know About Senior Account Executive - Vancouver, Zen Educate

Are you ready to take your sales career to the next level? Zen is on the lookout for a passionate Senior Account Executive to join our dynamic Vancouver team. In this full-time role, you’ll collaborate with our rapidly expanding US operations, making a real impact in the educational landscape. We’re not just selling a product; we're transforming how schools find the necessary staff for kids to thrive in the classroom. With your extensive sales experience, you will initiate contact with school leaders and handle objections, securing appointments through strategic outreach. Taking ownership of the full sales cycle, you’ll utilize a consultative approach from prospecting to onboarding customers. At Zen, you’ll have the opportunity to collaborate with account management, operations, and tech teams to ensure we deliver unparalleled value to schools. Your role might even involve travel across various US states for conferences and school meetings! With a culture that embraces startup energy, each week brings new and exciting challenges, and plenty of room for personal and professional growth. You’ll enjoy a competitive salary, an ownership stake in the company, and a fun-loving, tight-knit team committed to making a difference in education. So if you’re a top performer who thrives in a motivated team environment and resonates with our mission, come join us in our Vancouver office and help reshape the future of education for countless kids!

Frequently Asked Questions (FAQs) for Senior Account Executive - Vancouver Role at Zen Educate
What responsibilities does a Senior Account Executive at Zen have?

As a Senior Account Executive at Zen, your primary responsibilities will include initiating contact with school leaders through strategic cold calling, handling any objections that may arise, and securing appointments. You'll manage the full sales cycle from prospecting to onboarding active customers, using a consultative sales approach to meet their needs. You'll also collaborate with our account management and operations teams to ensure we deliver continuous value to schools.

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What qualifications are needed for the Senior Account Executive position at Zen?

Candidates for the Senior Account Executive position at Zen should have at least 4 years of full-cycle sales experience. A proven track record in a fast-paced environment, as well as success in outbound prospecting and cold calling, are essential. Experience in enterprise sales or sales to K-12 institutions, as well as familiarity with the education sector or special education, will help distinguish you from other applicants.

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What is the work environment like for a Senior Account Executive at Zen?

At Zen, the work environment for a Senior Account Executive is flexible and hybrid, with an emphasis on collaboration. Currently, the team meets in a co-working space twice a week, allowing for both in-person interaction and remote work. The culture is dynamic and reflects a startup vibe, where adaptability and a willingness to tackle diverse challenges are key.

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What growth opportunities are there for a Senior Account Executive at Zen?

Zen offers a wealth of growth opportunities for Senior Account Executives. The role provides a chance to lead launches into new regions, establish partnerships with significant educational networks, and influence the educational landscape positively. As the company grows quickly, you’ll also have the chance to grow your career alongside the organization.

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What kind of team does Zen have for the Senior Account Executive?

Zen prides itself on having a fun-loving, tight-knit team committed to making a real difference in education. You'll be working with diverse individuals from various backgrounds, all united by a passion for reshaping how schools find staffing solutions. Collaboration and mutual respect are at the core of our values, ensuring that every voice is heard.

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Common Interview Questions for Senior Account Executive - Vancouver
Can you describe your experience with the full sales cycle?

When asked about your experience with the full sales cycle, outline your role in each phase, emphasizing your ability to manage relationships from prospecting through to successful onboarding. Provide specific examples showing growth in customer accounts and how you tailored your approach to meet varying client needs.

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How do you handle objections from potential clients?

In responding to objections, stress the importance of listening and understanding the client's concerns. Share examples where you successfully addressed objections through empathy, clear communication, and demonstrating how your solution adds value. Show that overcoming objections is an opportunity to build trust.

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What strategies do you use for cold calling?

Explain that your cold calling strategies involve thorough research on prospects, personalizing your approach, and showcasing the solution’s value. Mention specific techniques, like leveraging scripts as guidelines rather than rules, which enable personable and engaging conversations with leads.

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Describe a time when you exceeded sales targets.

Provide an example demonstrating how your proactive approach and hard work led to exceeding sales targets. Include specific metrics and what strategies you employed, such as understanding customer pain points or exploring new markets, and illustrate the impact of your success.

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Why are you interested in working for Zen?

Express genuine enthusiasm for Zen's mission to improve the educational landscape. Discuss how your values align with the company’s vision to tackle challenges in staffing schools and how you are excited about the opportunity to significantly contribute to this purpose.

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How do you prioritize your tasks in a fast-paced environment?

When discussing prioritization, highlight your organizational skills and the ability to remain flexible. Provide specific methods you use, such as leveraging tools to track important tasks, or focusing on high-impact activities that align with both short and long-term objectives.

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What role does teamwork play in your sales strategy?

Emphasize the integral role teamwork plays in your sales process. Discuss how collaborating with account management and operations teams enriches your offerings, allowing for a seamless experience for clients and ensuring that all parts of the business help achieve the same goals.

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How do you stay motivated and focused on your goals?

Illustrate how you maintain motivation by setting clear, attainable goals, both for yourself and your clients. Share techniques like self-reflection, tracking progress, and celebrating small wins, indicating your dedication to achieving long-term success.

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Can you give an example of how you adjusted your approach based on customer feedback?

Provide a specific instance where you received customer feedback and adjusted your approach accordingly. Highlight the importance of adaptability in sales and how incorporating feedback improved relationships and led to better outcomes.

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What do you see as the biggest challenge facing schools today in staffing?

Speak to the current challenges schools face in staffing, such as budget constraints and rising agency costs. Show your understanding of educational needs and how Zen's innovative solutions can address these issues, reinforcing your commitment to helping schools thrive.

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Full-time, hybrid
DATE POSTED
December 8, 2024

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