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Account Executive, SMC Sales

Company Description

 

Hitachi Solutions is a global Microsoft solutions integrator dedicated to developing and delivering industry-focused solutions that empower clients to achieve their business transformation goals. Our expertise, industry focus, intellectual property and strategic partnership with Microsoft set us apart. We are consistently recognized for our achievements in teaming with clients to deliver innovative digital solutions and services.

With over 3,000 team members across 14 countries and 18 years of 100% focus on Microsoft technologies and business applications, we help clients unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance customer experiences.

As part of Hitachi, Ltd., we benefit from the financial strength, innovative legacy, and global presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure worldwide, employing over 303,000 people across 864 companies in more than 100 countries

Job Description

Title: Account Executive, SMC Sales

Number of open positions: 2

Location: Anywhere in the USA (remote)

Reports To: Sr. Director, SMC Sales

Job Description

As a Hitachi Solutions Account executive, you will be responsible for growing your market by participating in all phases of customer engagement. This role will focus on growing sales opportunities within all Microsoft solution areas. This encompasses offerings within the Business Application (BA) solution area, including Microsoft 365, Dynamics 365 (ERP and CRM), Power Platform, and Customer Insights, and the Microsoft Azure solution area, including Data and Analytics, Data Science, AI/ML, and Modern Solutions. The successful candidate will be a self-motivated individual, who can work under dynamic conditions and can foster productive relationships within a diverse customer base.

You will focus on:

  • Build and grow trusted customer relationships through consultative, value-driven engagement.
  • Develop a deep understanding of customers’ business and technology priorities to identify aligned opportunities.
  • Create and execute strategic account plans to drive pipeline growth, accelerate sales cycles, and achieve revenue targets.
  • Lead and coordinate cross-functional teams—including pre-sales, industry specialists, and Microsoft stakeholders—to ensure successful execution of account strategy.
  • Manage multiple accounts, prioritizing effectively to meet evolving customer needs and business goals.
  • Own the full sales cycle from opportunity creation to close, ensuring a high-quality customer experience throughout.
  • Maintain accurate pipeline management, forecasting, and reporting to enable predictable business performance.
  • Identify and execute on upsell and cross-sell opportunities within assigned accounts.
  • Act as a strategic advisor and thought partner, capturing and applying customer feedback to maximize long-term value.
  • Build and maintain strong relationships with Microsoft field teams to drive joint sales motions, co-sell alignment, and mutual success.
  • Collaborate with marketing to support demand generation activities including webinars, events, and Account-Based Marketing (ABM) campaigns.
  • Engage with senior leadership, both in business and IT, to position our solutions as enablers of transformation and growth.
  • Own new logo acquisition efforts within the SMC segment, identifying and closing net-new business aligned to Microsoft’s key solution areas.
  • Build and execute territory and account plans, with a focus on whitespace penetration and high-value prospects.
  • Partner closely with Microsoft field teams to uncover, qualify, and jointly pursue co-sell opportunities through the Microsoft commercial marketplace and co-sell motion.
  • Collaborate with marketing on outbound strategies, and lead-gen programs targeting priority SMC accounts.
  • Maintain high activity levels and meet KPIs related to pipeline creation, and opportunity conversion.

 

Qualifications

  • Post-secondary degree/diploma in Business, Computer Science or a related discipline or work experience equivalent.
  • 5+ years of experience working in an industry and collaborating with mid to senior level executives; Microsoft experience a plus 
  • 5+ years of account management experience closing large complex deals
  • Prior successful sales experience selling technical services that leverage both on-premise and Cloud based technologies
  • Preference for candidates that have sold services leveraging the Microsoft stack including Dynamics 365, Power Platform, and/or Azure, SQL, Machine Learning, IoT, and Modern Solutions.
  • Strong and established relationships with Microsoft customer facing account teams 
  • Strong written and presentation communication skills
  • Experience working with third-party vendors and partners
  • Ability to thrive in a dynamic and entrepreneurial environment and to work with a team 

 

Additional Information

Why Join Hitachi Solutions?

  • Step into a high-impact role that builds upon a foundation of deep industry expertise.
  • Leverage your reputation and knowledge to drive innovation and transformation for leading organizations.
  • Be part of a globally recognized team committed to excellence, collaboration, and growth.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Base Salary Pay Range*: USD $120,000 – USD $160,000

*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.  

Other Compensation / Benefit Overview

In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements:

  • Bonus Plan
  • Medical, Dental and Vision Coverage
  • Life Insurance and Disability Programs
  • Retirement Savings with Company Match
  • Paid Time Off
  • Flexible Work Arrangements including Remote Work

#REMOTE

#LI-BA1

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

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CEO of Hitachi Solutions
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Kaichiro Sakuma
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Average salary estimate

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What You Should Know About Account Executive, SMC Sales, Hitachi Solutions

If you're looking to embark on an exciting journey as an Account Executive in SMC Sales with Hitachi Solutions, you're in for a treat! Based in sunny Irvine, CA, this role is all about connecting with customers and understanding their unique business needs. As part of a global Microsoft solutions integrator, you'll engage with various Microsoft offerings, such as Dynamics 365, Microsoft 365, and Azure solutions. Your days will be filled with building trusted relationships, executing strategic account plans, and managing dynamic accounts. With a focus on transforming and modernizing data solutions, you'll work closely with cross-functional teams to not just close deals but to ensure that our customers thrive. Want to be the go-to expert in the Microsoft stack, from AI/ML to Data Analytics? This is your chance to shine! At Hitachi Solutions, you'll harness your strong communication skills and relationship prowess to drive sales and facilitate innovative solutions for our clients. Whether closing a deal or brainstorming new strategies with marketing, every day will present new challenges and opportunities for growth. Plus, with a supportive remote work environment and a competitive salary, you’ll be part of a vibrant company that truly values its people. Are you ready to take on this fulfilling role and make a difference in the world of digital solutions?

Frequently Asked Questions (FAQs) for Account Executive, SMC Sales Role at Hitachi Solutions
What are the responsibilities of an Account Executive at Hitachi Solutions?

As an Account Executive at Hitachi Solutions, your primary responsibilities revolve around fostering customer relationships, understanding their business and technology priorities, and driving sales opportunities across various Microsoft solutions such as Dynamics 365 and Azure. You'll manage the full sales cycle, lead cross-functional teams, and collaborate with marketing for demand generation activities.

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What qualifications do I need to become an Account Executive at Hitachi Solutions?

To qualify for the Account Executive position at Hitachi Solutions, candidates typically need a post-secondary degree in Business, Computer Science, or a related discipline, along with at least 5 years of relevant experience in account management and expertise in selling technical services, particularly those leveraging Microsoft technologies.

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How does the Account Executive role at Hitachi Solutions contribute to customer success?

The Account Executive at Hitachi Solutions plays a pivotal role in aligning our technology solutions with the client’s needs, thereby driving their business transformations. By engaging in consultative selling and strategizing with other teams, the Account Executive ensures that clients achieve long-term satisfaction and success with our services.

Join Rise to see the full answer
What is the work environment like for Account Executives at Hitachi Solutions?

Account Executives at Hitachi Solutions enjoy a remote work environment, promoting flexibility and the ability to manage a diverse client base. The company emphasizes teamwork and collaboration, allowing for an entrepreneurial spirit where employees can thrive while achieving sales targets.

Join Rise to see the full answer
What is the salary range for an Account Executive in SMC Sales at Hitachi Solutions?

The salary range for an Account Executive in SMC Sales at Hitachi Solutions is between USD $120,000 – USD $160,000, depending on factors such as experience, market alignment, and internal equity. Additionally, other compensation structures like bonus plans and benefits are available.

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Common Interview Questions for Account Executive, SMC Sales
Can you describe your experience with Microsoft technologies relevant to this Account Executive role?

When answering this question, focus on your specific experience with Microsoft products like Dynamics 365, Azure, or Microsoft 365. Discuss projects where you utilized these technologies to address client needs and how they contributed to successful outcomes.

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How do you prioritize accounts when managing multiple clients?

To effectively address this question, explain your approach to account management, detailing methods like analyzing customer needs, sales potential, and pipeline status. Provide examples of tools or strategies you’ve used to maintain organized priorities.

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Describe a time you successfully closed a challenging sales deal.

Share a specific instance where you faced obstacles in the sales process. Highlight your strategic approaches to overcoming these challenges, such as fostering client relationships or leveraging teamwork, and the positive outcome that resulted from your efforts.

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What strategies do you implement for demand generation in your accounts?

Discuss the various techniques you use for demand generation such as webinars, targeted campaigns, and collaboration with marketing teams. Emphasize how these strategies have resulted in increased leads or successful client engagements.

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How do you build and maintain relationships with cross-functional teams?

Explain your methods for communication and collaboration with teams such as pre-sales or technical specialists. Give examples of how you’ve successfully integrated efforts to drive sales or execute strategies for client success.

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What experience do you have with account planning and execution?

When discussing account planning, detail how you create strategic account plans, set objectives, and execute tactics. Provide insight into how your planning has led to achieving sales goals or enhancing client satisfaction.

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How do you ensure a positive customer experience throughout the sales cycle?

Focus on the practices you implement to ensure communication, support, and follow-through with customers during the sales cycle. Share specific examples where your actions led to a stronger overall customer experience.

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What are your methods for upselling or cross-selling additional services?

Discuss your strategies for identifying upsell and cross-sell opportunities, such as analyzing clients' evolving needs or utilizing feedback. Give concrete examples where you successfully implemented these methods.

Join Rise to see the full answer
In your opinion, what makes a successful Account Executive at Hitachi Solutions?

Articulate the mix of skills, qualities, and experiences that contribute to success in this role, such as strong relationship-building skills, technical expertise, and the ability to thrive in a collaborative environment.

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How do you adapt your sales strategy in a constantly changing market?

Discuss how you stay informed about market trends and adjustments in customer needs, elaborating on specific adaptations you’ve made to your sales approach to maintain relevance and effectiveness.

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A global, Microsoft solutions integrator who delivers business transformation that embraces your people, processes, business applications, and technologies. As part of Hitachi, Ltd. — one of the largest organizations in the world — Hitachi Solutio...

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Full-time, remote
DATE POSTED
April 15, 2025

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