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Transport Outbound Specialist

Location:Mount Pleasant, Pennsylvania, United States of AmericaJob ID:R0064371Date Posted:2024-11-14Company Name:HITACHI ENERGY USA INCProfession (Job Category):Customer Service & Contact Center OperationsJob Schedule:Full timeRemote:NoJob Description:General Information:The Outbound Logistics specialist will coordinate outbound shipments for business units into PGHV NAM (mainly ground shipments but also air & ocean when needed). The position requires making decisions which impact cost and service while meeting customer requirements as you work to continuously improve the transport execution and the logistics design for all the outbound shipments including customer service.Your Responsibilities:• Execute domestic, inbound and outbound shipments: planning and scheduling (air, ocean & ground), requesting booking with selected carrier or forwarder, coordinate pick up of the goods, assist and monitor the customs clearance process and coordinate final mile delivery.• Usage of a Transportation Management System (TMS) to execute domestic shipments.• Provide the best transportation options for shipments in terms of transit time, cost & service.• Track shipments utilizing carriers web portals till final delivery. Measure HE main KPIs of their assigned sites/ factories: On time pick up, On time delivery vs committed date, On time delivery vs requested date and if needed analyse causes of delay.• Prepare and update daily, weekly and monthly logistics reports which show status of shipments and proactively re-plan as needed to ensure on time delivery.• Communicates shipments status to Planning and Sales organizations as appropriate.• Works closely with transport service providers to assure efficient and effective execution of processes, assists in obtaining necessary transport permits and harmonization codes and prepares proper transportation paperwork and assist with export documentation.• Support Customs team for import and export clearance and accounts payable for freight payment reconciliation.• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.Your Background:Basic Qualifications (Mandatory):• Bachelor’s’ degree in Logistics, Foreign trade, SCM or similar specialist.• 5+ years of experience in transportation (managing domestic inbound / outbound shipments).• Strong written, verbal, and interpersonal communication skills.• Have proven experience working with logistics suppliers (freight forwarders, ocean carriers, custom broker).• Ability to develop and maintain professional working relationships with customers and logistics providers.• Excellent problem solving and analytical skills.• Ability to work independently with a sense of urgency.• Team player with flexibility in working different shifts.• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.Preferred Qualifications:• Bilingual skills (English & Spanish)• Experience in working with advanced TMS platforms.• Local transport market knowledge including equipment, port and airport operations as well as relevant restrictions and regulations and legislation.• General knowledge of local transportation networks.• Advanced desktop computer skills including Microsoft Excel and Outlook required.• Ability to travel up to 15% regionally.• Experience in production scheduling, distribution, materials and inventory planning is a plus.• Experience with freight settlement processes is a plus.Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with DisabilitiesProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: us-pg-askhr@abb.com. Resumes and applications will not be accepted in this manner.

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$72500 / YEARLY (est.)
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$60000K
$85000K

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What You Should Know About Transport Outbound Specialist, Hitachi

Are you ready to join Hitachi Energy USA Inc. as a Transport Outbound Specialist in Morrisville, PA? In this dynamic role, you'll be the key player in ensuring timely and efficient logistics for our outbound shipments. Your day-to-day activities will involve executing domestic shipments, both inbound and outbound, and coordinating with various carriers for optimal transit times and costs. Your sharp decision-making skills will come into play as you navigate the complexities of planning, scheduling, and monitoring shipments, whether by air, ocean, or ground. You'll leverage a Transportation Management System (TMS) to track every shipment, ensuring we meet our KPIs for on-time pickups and deliveries. Not only will you communicate vital shipment statuses to Planning and Sales teams, but you’ll also collaborate with logistics providers to ensure smooth operations. With a bachelor's degree in Logistics or a related field and at least five years of experience under your belt, you’ll bring valuable knowledge and an analytical approach that's essential for this role. Besides being a team player with excellent communication and problem-solving skills, you'll also need work authorization to join our dedicated team at Hitachi Energy. If you thrive in a fast-paced environment and have a passion for logistics, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Transport Outbound Specialist Role at Hitachi
What are the key responsibilities of a Transport Outbound Specialist at Hitachi Energy?

As a Transport Outbound Specialist at Hitachi Energy, your primary responsibilities include coordinating outbound shipments, managing relationships with logistics providers, executing domestic shipments using a Transportation Management System (TMS), and tracking shipments to ensure timely delivery. You will also prepare logistics reports and collaborate with planning and sales teams to communicate shipment statuses effectively.

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What qualifications are required for the Transport Outbound Specialist position at Hitachi Energy?

To qualify for the Transport Outbound Specialist role at Hitachi Energy, candidates must possess a bachelor's degree in Logistics, Foreign Trade, Supply Chain Management, or a similar field. Additionally, a minimum of five years of experience in managing inbound and outbound shipments is required, alongside strong communication and analytical skills.

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How does the role of a Transport Outbound Specialist contribute to customer satisfaction at Hitachi Energy?

In the role of a Transport Outbound Specialist at Hitachi Energy, you play a crucial part in maintaining customer satisfaction by ensuring efficient and timely logistics operations. By effectively coordinating shipments and mitigating delays, you help meet customer expectations, thereby reinforcing Hitachi Energy's commitment to reliability and excellence in service.

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What software skills are needed for the Transport Outbound Specialist at Hitachi Energy?

A Transport Outbound Specialist at Hitachi Energy should be proficient in using a Transportation Management System (TMS) to execute shipments. Additionally, strong desktop computer skills, particularly in Microsoft Excel and Outlook, are essential for managing logistics data and communicating effectively within the organization.

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Is prior experience in logistics necessary for the Transport Outbound Specialist role at Hitachi Energy?

Yes, prior experience in logistics is necessary for the Transport Outbound Specialist position at Hitachi Energy. Candidates should have at least five years of relevant experience in transportation management, which includes working with logistics suppliers and understanding operational processes related to inbound and outbound shipments.

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Common Interview Questions for Transport Outbound Specialist
Can you explain your experience with managing outbound shipments?

When responding to this question, highlight your hands-on experience in coordinating shipments, managing logistics timelines, and working directly with transport providers. Share specific examples that showcase your decision-making skills and ability to resolve shipment issues effectively.

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How do you prioritize multiple shipments that need to be executed simultaneously?

To answer this, discuss your methods for assessing shipment urgency, including timelines, customer needs, and logistics constraints. Describe any tools or systems you use to keep track of deadlines and prioritize tasks effectively.

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What strategies do you use to minimize shipping costs while maintaining service quality?

Share your strategies such as comparing carrier rates, negotiating contracts, and using advanced Planning software to optimize shipment routes. Emphasize your understanding of balancing cost and quality to ensure customer satisfaction.

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How have you dealt with shipping delays in the past?

This is a great opportunity to show your problem-solving skills. Discuss a specific instance where you handled a delay, detailing your communication with stakeholders and the steps you took to rectify the situation and prevent future occurrences.

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What do you know about Transportation Management Systems (TMS)?

Explain your familiarity and experience with TMS, including how you've utilized it in past roles to optimize shipment tracking, manage logistics workflows, and improve overall efficiency within the transport cycle.

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Describe a time you worked collaboratively with a logistics provider.

Share an example illustrating how you built a professional relationship with a logistics provider. Discuss how effective communication and collaboration led to successful shipment outcomes, enhancing efficiency and service levels.

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Why do you believe safety is important in logistics?

Discuss the importance of safety protocols in protecting assets, employees, and ensuring compliance with regulations. You could also mention how safety impacts overall efficiency and customer trust within the logistics sector.

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Can you provide an example of a logistics report you have prepared?

Highlight a specific report you've created that tracked KPIs, shipment statuses, or efficiency metrics. Discuss why this report was valuable and how it contributed to better decision-making within your team or organization.

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What approaches do you take when faced with unexpected logistics challenges?

Discuss your proactive problem-solving approach, emphasizing your ability to remain calm under pressure and quickly assess the situation. Share strategies you employ, such as consulting with team members or stakeholders and implementing alternative plans.

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How do you keep up with industry trends affecting logistics?

Talk about the resources you use to stay informed, such as industry publications, web forums, professional groups, and networking events. This shows your commitment to continuous learning and adaptability in a rapidly evolving field.

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Hitachi, which means "risen sun," is looking for a new dawn of profits from its galaxy of businesses. The company's Information & Telecommunications Systems (semiconductors, servers, mainframes, ATMs) brings in the most revenue with Social Infrast...

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Full-time, on-site
DATE POSTED
December 9, 2024

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