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Agreement Sales Manager - Key Accounts - WEST

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Candidate will ideally be located in Phoenix, Seattle, or in California - WEST

JOB ROLE: 

To develop and grow the larger CARE and COMMITMENT agreements for the corporate or key account customers across the US or Assigned Territory.

 

The role is essential in nurturing and expanding our key account relationships, ensuring customer satisfaction, and driving revenue grown through the management of agreement- based sales strategies. As a specialist in our GAP/MAP assessments., this will be the primary driver in gaining entry to secure the larger agreements and long-term contracts.

No Direct Reports.

Responsibilities:

 Key Account Acquisition

  • Win strategic target Maintenance Agreements in a Defined Target List
  • Working directly with end-customers key stakeholders and/or our designated account management team to develop and maintain strong relationships with identified key accounts, understanding their business needs and challenges.
  • Collaborate with cross-functional teams to deliver exceptional customer service and solutions.

Sales Strategies:

  • Develop and execute sales strategies tailored to each key account, focusing on long-term value and growth for the agreement-based solutions.
  • Identify and pursue new business opportunities within existing key or corporate accounts.
  • Collaborate with the sales team to align strategies and optimize overall sales performance.

Data Analysis and Reporting :

  • Analyze key account performance and market trends to identify areas for improvement and growth.
  • Through new customer expansions or locations across the US or assigned territory.
  • Prepare regular reports on sales activities, revenue forecasts, and key account metrics.

Customer Experience:

  • Work closely with sales, planning and operations teams to ensure a  high level of service and customer retention.

Additional Information

What we offer:

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

All your information will be kept confidential according to EEO guidelines.

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$72500 / YEARLY (est.)
min
max
$60000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Agreement Sales Manager - Key Accounts - WEST, Konecranes

As an Agreement Sales Manager - Key Accounts at Konecranes, based in vibrant Phoenix, AZ, you’ll play a crucial role in shaping our relationships with key customers through strategic agreement-based sales. This position offers the unique opportunity to develop and grow larger CARE and COMMITMENT agreements across the U.S. As you work directly with key stakeholders, your mission will be to understand their unique business needs while ensuring exceptional customer satisfaction. Your knack for nurturing relationships will be invaluable as you collaborate with cross-functional teams to deliver tailored solutions that drive growth. With a focus on both securing new agreements and enhancing existing ones, you’ll analyze performance metrics and market trends to identify opportunities for improvement. Konecranes is proud of its commitment to diversity and employee well-being, offering a robust benefits package, including medical, dental, and a generous vacation policy. Join us at Konecranes, where passion meets innovation, and help us lift what matters for our valued clients.

Frequently Asked Questions (FAQs) for Agreement Sales Manager - Key Accounts - WEST Role at Konecranes
What are the main responsibilities of the Agreement Sales Manager - Key Accounts at Konecranes?

The Agreement Sales Manager - Key Accounts at Konecranes is responsible for developing and growing larger CARE and COMMITMENT agreements with corporate customers across the U.S. This role includes building strong relationships with key stakeholders, executing tailored sales strategies, and analyzing key account performance to enhance customer satisfaction and drive revenue growth.

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What qualifications are required for the Agreement Sales Manager - Key Accounts position at Konecranes?

Candidates for the Agreement Sales Manager - Key Accounts role at Konecranes should possess a strong sales background in agreement-based solutions, excellent communication skills, and the ability to analyze market trends. A proven track record in managing key accounts is essential, along with the willingness to collaborate with cross-functional teams to deliver exceptional service.

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How does Konecranes support its employees in the Agreement Sales Manager role?

Konecranes offers a supportive environment for its Agreement Sales Manager - Key Accounts, with benefits such as comprehensive medical plans, 401k matching from day one, and generous vacation policies. The company values diversity and individual growth while fostering a collaborative culture that prioritizes employee well-being.

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What kind of sales strategies will an Agreement Sales Manager - Key Accounts at Konecranes develop?

As an Agreement Sales Manager - Key Accounts at Konecranes, you will develop sales strategies that are specifically tailored to each key account. This includes focusing on long-term value, identifying new business opportunities, and optimizing performance metrics to ensure sustainable growth and customer satisfaction.

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What does a typical day look like for an Agreement Sales Manager - Key Accounts at Konecranes?

A typical day for the Agreement Sales Manager - Key Accounts at Konecranes involves engaging with key customers, analyzing account performances, collaborating with cross-functional teams, and preparing reports on sales activities. Your focus will be on building long-lasting relationships, addressing customer needs, and strategizing for future growth.

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Common Interview Questions for Agreement Sales Manager - Key Accounts - WEST
How do you approach building relationships with key accounts?

To build relationships with key accounts, I focus on understanding their unique challenges and business goals. I prioritize active listening and open communication while collaborating with them to create tailored solutions that address their needs.

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Can you describe a successful sales strategy you've implemented in the past?

In my previous role, I implemented a targeted segmentation strategy by analyzing customer data, which allowed me to identify and address specific needs within each segment, leading to an increase in agreement renewals by over 30%.

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What metrics do you consider vital when analyzing key account performance?

I consider metrics such as revenue growth, customer satisfaction scores, renewal rates, and market trends. This comprehensive analysis enables me to identify strengths and areas for improvement in our key account relationships.

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Describe a time when you had to overcome a challenging situation with a customer.

In one instance, a key customer was unhappy with our response time. I took ownership of the situation, communicated frequently with the client, and collaborated with internal teams to expedite solutions, ultimately restoring their confidence in our service.

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How do you stay updated on market trends and competitor activity?

I actively engage in industry forums, subscribe to relevant publications, and participate in networking events. Additionally, I utilize data analysis tools to monitor trends and competitor activity to make informed decisions.

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What role does teamwork play in your sales approach?

Teamwork is essential in my sales approach. By collaborating with cross-functional teams, such as operations and customer service, we can ensure a seamless experience for our customers, enhancing overall satisfaction and retention.

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How do you prioritize your accounts and sales activities?

I prioritize my accounts based on potential revenue impact and strategic importance. By categorizing accounts and planning my activities accordingly, I ensure that I focus on the most lucrative opportunities first.

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What software tools do you use for data analysis in sales?

I frequently use CRM software for tracking sales activities and Google Analytics for monitoring trends. These tools help me synthesize data effectively to inform my sales strategies and initiatives.

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Can you explain your approach to executing long-term sales strategies?

I believe in setting clear, achievable milestones for long-term sales strategies. This involves regularly reviewing progress and adapting strategies in response to customer feedback and market changes to maintain alignment with overall goals.

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Why do you want to work for Konecranes as an Agreement Sales Manager - Key Accounts?

I am drawn to Konecranes because of its commitment to innovation and diversity. The opportunity to work in an environment that values different backgrounds while contributing to significant customer relationships aligns perfectly with my professional aspirations and values.

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DATE POSTED
December 4, 2024

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