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Marketing and Communications Specialist

Who We Are

Hively, derived from ‘lively’ and ‘hive’, is a thriving community full of life and energy. At our core, we are a family-centered social impact organization dedicated to multi-generational well-being. Our mission is to strengthen and support children and their families throughout Alameda County. We believe that through subsidized child care, mental health support, and community services centered in families of all types and backgrounds, we can significantly change children and parents' possibilities to thrive in life. If this resonates with you, we invite you to apply to join our team! 


Our Team & Culture

Our Team at Hively is a passionate and diverse group of individuals from a wide range of different lived experiences, backgrounds and professional expertise. We strive every day to create an environment for families and staff that is inclusive and welcoming of different experiences and perspectives. We prioritize learning, listening, and growing together and to foster a culture of respect. 


Be part of a collaborative and mission-driven team at Hively! We are seeking a skilled Marketing and Communications Specialist to partner with our Communications Manager and program teams to enhance our brand presence and expand our reach. This role offers the opportunity to contribute to integrated marketing campaigns, create compelling content, and manage our CRM system to support our work with families and communities in Alameda County.


What you will do:
  • Execute integrated marketing communications strategy in collaboration with team members
  • Manage our website. Stay on top of SEO best practices
  • Content creation in written and video formats
  • Manage our CRM to track donor interactions, segment audiences for targeted campaigns, and analyze marketing campaign performance
  • Work cross-functionally with programming teams to increase brand awareness and visibility,  events and partnerships
  • Partner closely with Communications Manager to elevate presence in social media channels
  • Act as a creativity agent with internal and external stakeholders, providing ideas and solutions to communications and marketing needs and opportunities
  • Manage, Execute and support department’s projects and organizational initiatives with an eye on impact, results, learning and growth
  • Explore ways to leverage AI for content creation, social media scheduling, and data analysis
  • Local events assistance in Alameda County as needed


What you should bring:
  • Bachelor's degree, preferably in Marketing, Communications, Journalism or a related field
  • Mission-driven marketer
  • Love for both data and storytelling
  • Outstanding writing, speaking and relationship building skills
  • 2+ years of experience in digital marketing, social media strategy and execution and media outreach
  • Basic knowledge of WordPress, Square or similar content management platforms
  • Knowledge of CRMs (HubSpot, Constant Contact) and social media content management platforms
  • Knowledgeable in content marketing willing to experiment, try new ideas out to connect and engage with different audiences
  • Experience working with underserved and underrepresented communities 
  • Bilingual in English and at least one of the following languages: Mandarin, Cantonese, Spanish, Punjabi, Hindi, Urdu or Farsi. Able to write, read and speak both languages fluently


Preferred Knowledge, Skills and Abilities
  • Empathetic, collaborative, willing to explore new approaches and solutions, curious, out-of–the-box thinker, creative
  • Passionate about the wellbeing of all families, children and communities
  • Organized, able to prioritize and work on several projects simultaneously
  • Responsive and reliable
  • Growth mindset 
  • Capacity to recognize failures or mistakes, reflect on lessons learned and integrate those learnings in both strategy and day-to-day work
  • Lives and has ties in Alameda county


$54,000 - $62,000 a year
Salary ranges are based on industry data, and final employment offer will be determined based upon factors including but not limited to an applicant's experience, specialized skills, and internal alignment.

Benefits

* Medical, dental and vision plans covered at 100% for the employee 

* Health & Dependent Care FSA

* 15 Paid Holidays + flex holidays!

* Generous paid time off policy

* Tuition Reimbursement ($1,000/year)

* Employee Appreciation Program

* Life & Long Term Disability Insurance covered 100% by Hively

* 403(b) plan

* SEP-IRA plan with an employer contribution of 5% of annual salary

* Learning & Development Opportunities

*Financial wellness program with unlimited access to personal financial advisors

* Industry competitive salary ranges


Welcoming Candidates from All Backgrounds

While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points.


We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.


* Note: Benefits described apply for full-time, permanent positions only. Temporary, internships, part-time or contract roles are not generally eligible.

Average salary estimate

$58000 / YEARLY (est.)
min
max
$54000K
$62000K

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What You Should Know About Marketing and Communications Specialist, Hively

Hively, a vibrant community-focused organization in Pleasanton, California, is seeking a passionate Marketing and Communications Specialist to join our diverse and energetic team. Our mission emphasizes multi-generational well-being, aimed at enhancing the lives of children and families throughout Alameda County. In this role, you will work hand in hand with our Communications Manager to amplify our brand presence and broaden our outreach. Whether you're cozy with crafting engaging content or skilled at managing our CRM system, you'll find a fitting home here at Hively. Expect to execute integrated marketing campaigns, optimize our website for search engines, and create both written and video content that resonates with our mission. We value creativity, so your ideas will be welcomed as you collaborate with various program teams to heighten our visibility and strengthen our partnerships. Helping us stay engaged with our community and driving impactful projects, your contributions will genuinely shape the experiences of families we serve. If you’re someone who embodies a love for data, storytelling, and community-oriented marketing, we would love for you to apply. Together, let's support every family in thriving.

Frequently Asked Questions (FAQs) for Marketing and Communications Specialist Role at Hively
What are the main responsibilities of a Marketing and Communications Specialist at Hively?

As a Marketing and Communications Specialist at Hively, your primary responsibilities will include executing integrated marketing communications strategies, managing the website with SEO best practices, and creating compelling content in both written and video formats. You will also handle our CRM system to track interactions and analyze marketing performance, partner with teams to boost brand awareness, and assist in local events throughout Alameda County.

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What qualifications are required to become a Marketing and Communications Specialist at Hively?

To qualify for the Marketing and Communications Specialist position at Hively, you should have a Bachelor's degree in Marketing, Communications, Journalism, or a related field, along with 2+ years of experience in digital marketing and social media strategy. Being bilingual in English and another language such as Spanish or Mandarin is also important, reflecting our commitment to serving diverse communities.

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How does the Marketing and Communications Specialist contribute to Hively's mission?

The role of the Marketing and Communications Specialist at Hively is crucial in driving our mission by enhancing communication strategies, effectively reaching out to families, and ensuring that our resources and support services are widely known. By crafting meaningful content and engaging in targeted campaigns, you'll help bridge connections within the community and promote a multi-generational approach to well-being.

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What skills are essential for success as a Marketing and Communications Specialist at Hively?

Success as a Marketing and Communications Specialist at Hively requires strong writing and speaking skills, a knack for relationship-building, and a data-driven mindset to analyze campaign performance. Additionally, having knowledge of content management systems and social media platforms, along with the ability to creatively promote our brand, will set you apart.

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What benefits does Hively offer to its Marketing and Communications Specialist?

Hively provides an array of benefits for the Marketing and Communications Specialist, including full health coverage, generous paid time off, tuition reimbursement, and a solid retirement plan. We also focus on employee development and well-being, offering learning opportunities and access to personal financial advisors to support your growth both professionally and personally.

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Common Interview Questions for Marketing and Communications Specialist
Can you describe your experience with integrated marketing campaigns?

When answering this question, highlight specific campaigns you've worked on, detailing your strategic approach, the tools used, and their results. Emphasize how your efforts aligned with organizational goals and how you measured success through metrics.

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How do you handle SEO for content management?

Discuss your familiarity with SEO best practices, including keyword research, on-page optimization, and content strategy. Provide examples of how you've successfully applied these techniques in previous roles to enhance online visibility and organic traffic.

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What strategies do you use to create engaging social media content?

Share specific methods you use to engage audiences on social media, such as leveraging visuals, storytelling, and user-generated content. Explain how you tailor your approach based on target audience insights and platform specifics.

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Can you give an example of a successful project you've led in a marketing role?

Provide a detailed example of a project where you raised awareness or engagement, explaining your role, the challenges faced, the solution implemented, and the project’s measurable outcomes.

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How do you prioritize tasks in a busy marketing environment?

Describe your scheduling techniques, tools you use, and how you determine priority based on deadlines and business impact. Stress your adaptability in responding to shifting needs and deadlines.

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What do you believe is the most important aspect of communications for a nonprofit?

Emphasize the importance of authenticity and relatability. Discuss how effective communications help build trust with the community and demonstrate the impact of the nonprofit's work through storytelling.

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How do you approach data analysis for marketing campaigns?

Share your experience with analyzing data from campaigns, describing the metrics you focus on and how you utilize those insights to refine future marketing strategies. Mention any specific tools you're familiar with.

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What techniques do you use for audience segmentation?

Explain your method for audience segmentation based on demographics, behavior, and engagement metrics. Illustrate how you create tailored messaging that resonates with each target segment.

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How do you stay updated with marketing trends and technologies?

Discuss resources you utilize, such as industry blogs, webinars, and networking events. Highlight your continuous learning mindset and any relevant subscriptions or professional development courses you've undertaken.

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Why do you want to work for Hively as a Marketing and Communications Specialist?

Convey your alignment with Hively's mission of supporting families and children. Share what excites you about contributing to community impact and your passion for leveraging marketing to drive positive outcomes.

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Full-time, on-site
DATE POSTED
January 13, 2025

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