Talent Acquisition Specialist

About Us

At Hiya, we’re revolutionizing voice communication to make it more secure and productive. Our mission is to protect against spam and fraud, connect businesses with customers, and secure global telecommunications.

Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone.

Today, our Voice Intelligence Platform powers over 500 million users worldwide. Leveraging adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice interactions across networks, apps, and devices.  Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, HP, KPMG, and more.

About the Position

We are seeking a talented and motivated Talent Acquisition Specialist to join our team in a key individual contributor role. This position will focus on candidate experience management, sourcing, recruiting program coordination, full-cycle recruitment for junior-level roles, onboarding, and special projects. The ideal candidate will play a crucial part in driving our talent strategy, collaborating across various functions such as Technology, Go-to-Market (GTM), General & Administrative (G&A), and University Recruiting.

At Hiya, we are passionate about innovation and committed to excellence, striving to build a team that embodies our core values. With numerous opportunities for professional development and visibility within the organization, this role offers the chance to make a significant impact in a dynamic and fast-paced environment. If you’re eager to contribute to the growth of our company by attracting top talent and ensuring a seamless recruitment process, we’d love to hear from you.

What You’ll Do:

• Full-Cycle Recruitment: Manage the entire recruitment process for junior to mid-level roles across key areas such as Technology, Go-to-Market (GTM), General & Administrative (G&A), and University Recruiting. This includes sourcing, interviewing, offer negotiation, and onboarding.

• Sourcing and Attraction: Develop and execute innovative sourcing strategies to attract top-tier candidates across various channels, including job boards, social media, networking, and industry events.

• Stakeholder Management: Work closely with hiring managers and department heads to understand team needs, align on candidate profiles, and provide guidance on recruitment best practices. Partner to ensure recruitment goals are met in a timely and efficient manner.

• Candidate Experience Management: Ensure a positive, engaging, and consistent experience for all candidates, from initial contact to final offer. Maintain transparent communication, provide timely feedback, and ensure a seamless process that reflects Hiya’s values of excellence and innovation.

• Event, Program, and Recruiting Coordination: Plan and execute recruitment events such as career fairs, university recruiting programs, and virtual or in-person meetups. Coordinate recruitment activities, including interview scheduling, candidate communications, and internal feedback loops, ensuring a smooth and efficient process for both candidates and hiring teams.

• Data-Driven Insights: Leverage recruitment metrics and data to track performance, identify trends, and continuously improve the hiring process. Use data to recommend process improvements and inform future recruiting strategies.

• Special Projects: Assist with various recruitment-related projects, including employer branding initiatives, process improvements, and other ad-hoc recruitment needs as they arise.

Qualities That Will Make You Successful:

• A fast learner with a proactive, self-starter mentality and a passion for recruiting.

• Proven ability to create exceptional experiences for candidates, clients, and/or customers.

• Proven experience as a Talent Acquisition Partner or Talent Acquisition Coordinator ideally in a fast-paced, high-growth startup environment and/or with experience in sales, such as an Account Executive, Sales Development Representative (SDR), or Customer Success Manager (CSM).

• Demonstrated success in sourcing and recruiting for roles across multiple functions, including Technology, GTM, G&A, and University Recruiting.

• Strong networking and sourcing skills, with the ability to engage passive candidates and build relationships across various talent pools.

• Excellent communication, interpersonal, and relationship-building skills with a customer-focused mindset.

• Ability to juggle multiple priorities and manage a high volume of work in a fast-paced, dynamic environment.

• Proficiency in using applicant tracking systems (ATS) and other recruitment tools to manage pipelines and track candidate progress.

• Strong organizational skills with a keen attention to detail.

The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. 

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

The base salary for this role is between $53,500-$82,000. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately

• Status: Full-time 

• Type: Hybrid 2-3x per week

• Location: Downtown Seattle

• Travel Requirements: 2-4 weeks of travel per year

• Department: People Team

• Reports to: Talent Acquisition Manager

 Benefits

• Equity compensation

• 401K program with 3% match through Fidelity Investments

• Self managed vacation plan 

• 15 Paid holidays including Recharge Days

• 100% covered medical, dental, and vision for the employee and 50% coverage for dependents

• Flexible spending, health savings accounts and Pretax dependent day care savings plan

• Paid parental leave

• Voluntary Life and AD&D, and Accident insurance options

• Employer-paid life insurance

• Employer-paid long-term disability coverage (in qualifying states)

• Donation Matching for a charity of your choice (up to $1,000/ year)

• $1,000/year reimbursement in Professional Development funds

This position is based in Seattle, WA, USA.

We are building a team with a variety of perspectives, identities, and professional experiences.  We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come  join us!