Customer Support Content Specialist EMEA or LATAM
Skills
- Content creation
- Technical writing
- Cross-functional collaboration
- Attention to detail
Responsibilities
- Write and manage self-service support content
- Maintain internal knowledge bases for support agents
- Analyze support ticket trends to identify content gaps
- Collaborate with product and support teams to ensure unified content
Education
- Bachelor's degree or equivalent experience
Benefits
- Competitive salary
- Asynchronous working environment
- Remote-first company
- Growth opportunities within the company
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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