As a Product Manager - Merchant Services at Huntington, you'll be responsible for managing, building, and launching new merchant services products focused on driving revenue growth for assigned customer segments. This includes defining product strategy, overseeing the onboarding process for new partners, and managing the product's profitability. You'll collaborate with internal teams and external partners to ensure the successful commercialization of products while developing pricing models and revenue-sharing agreements.

To qualify for the Product Manager - Merchant Services role at Huntington, candidates should have a Bachelor's Degree along with a minimum of eight years of experience in product management or solutions consulting within the payments industry. A strong technical background, analytical and problem-solving skills, and experience with fintech partnerships are highly preferred attributes. Familiarity with Agile development processes and tools like Jira and Figma is also beneficial.

Huntington emphasizes the importance of a smooth onboarding process for new partners in the Product Manager - Merchant Services role. You will lead the onboarding efforts, ensuring partners have all the necessary resources and support to migrate effectively. This includes coordinating with various teams to facilitate training and ensuring all stakeholders leverage the enterprise product suite to its full potential.

Success as a Product Manager - Merchant Services at Huntington requires exceptional communication and interpersonal skills, strong project management abilities, and a knack for negotiation. Additionally, applicants should be adept at analyzing market trends and developing strategic payment initiatives while effectively collaborating across departments to bring products to market successfully.

Huntington fosters a balanced workplace culture for the Product Manager - Merchant Services role, blending in-office work with flexible arrangements. The aim is to deepen connections and maintain a vibrant community while allowing teams to collaborate effectively. You'll have the opportunity to thrive in an inclusive environment where innovation and mutual growth are prioritized.

When responding to this question, structure your answer by focusing on specific products you managed, explaining your role in their development, and highlighting any metrics that demonstrate their success. Discuss strategies you implemented for growth and how you overcame challenges in bringing products to market.

In your answer, detail your approach to prioritization by discussing frameworks or methodologies you've used, such as the MoSCoW method or weighted scoring. Share examples of how you balanced stakeholder needs, customer feedback, and business objectives in your previous roles.

Mention the tools you're familiar with, such as Jira, Figma, or any relevant payment gateway APIs, and explain how you use these tools in various stages of product development, from planning to execution. Emphasize your adaptability in learning new systems as needed.

Narrate a specific example of a product you launched, detailing your planning process, the teams involved, and how you handled cross-functional collaboration. Highlight any KPIs that illustrate the product's success post-launch.

Explain your approach to stakeholder management, focusing on your communication skills and how you utilize data to justify prioritization. Provide an example where you successfully mediated conflicting interests to achieve a productive outcome for the product.

Share your perspective on crucial traits, such as strong analytical skills, effective communication, adaptability, and a customer-centric mindset. Relate these qualities to your experiences, demonstrating how they have benefited your work as a Product Manager.

Delve into your methods for keeping up with industry developments, such as following publications, attending conferences, networking with peers, and engaging in relevant online communities. Share how this practice has influenced your decision-making as a Product Manager.

Discuss your approach to fostering an innovative environment by encouraging collaboration, open discussions, and experimentation. Provide an example of how you implemented a strategy that led to creative solutions or product enhancements.

Talk about various KPIs you track, such as user engagement, revenue indicators, customer satisfaction surveys, and feedback loops. Explain how you analyze this data to iterate on the product and ensure its continuous improvement.

Detail your experience with Agile, explaining how you've applied it in previous roles. Discuss specific Agile ceremonies you participated in, like sprint planning or reviews, and the impact this methodology had on product development efficiency.