Job details

Revenue Enablement Specialist

Revenue Operations & Enablement at hyperexponential

The revenue operations and enablement team at Hyperexponential are driven by and focused on reducing friction and improving efficiency in the revenue generation process. We derive insights about performance and behaviour, we help to inform strategy, and we help identify opportunities which enable proactive decision-making. Finally, which this role is absolutely key for, we own and manage the onboarding, enablement, and upskilling of the revenue team. This includes making sure our revenue generating teams are equipped with the knowledge, skills, and resources to help them succeed.

Your mission

We are seeking a highly skilled and motivated Revenue Enablement Specialist to join our growing Revenue Operations & Enablement team. The ideal candidate will be a keen people-orientated person, with an enthusiasm for learning and development, and process improvement. You will be responsible for onboarding new revenue team members, and supporting enablement across our other revenue teams, notably Sales, Marketing and Customer Teams. Your role is pivotal in ensuring new team members are set up for success, and have the means to succeed in their role at hyperexponential. You will leverage your strong presentation, communication, and creativity skills to manage, design, and implement best-in-class enablement programs.

As we expand our business over to the US market, you will be the first of the Enablement team in the US. This gives you the unique opportunity to be responsible for building out the onboarding and enablement capabilities in the US. You will be building upon the work of the team in our London Hub to deliver excellence to the new US team which will play a pivotal role in the success of our US team members and our business expansion.

Key responsibilities

Build & Implement Enablement Programs:

Be the US Enablement SME to inform and assist in shaping our Enablement strategy.
Develop and implement enablement programs to enhance skills, techniques, and knowledge across the Revenue team.
Contribute to refining enablement programs for rapid and effective onboarding of new team members.
Create and maintain playbooks across the revenue team.
Identify gaps in existing activities and processes, and implement initiatives to address them.
Monitor the impact of enablement on key metrics in the revenue funnel, and set up reporting to do so.
Use customer, competitive and market intelligence to inform content creation and training. This will be particularly important for adapting our offering in the US market.

Revenue Team Onboarding & Optimization:

Manage the onboarding calendar and deliver onboarding sessions to ensure a world-class experience for new hires.
Tailor onboarding content to the US market and processes.
Develop exciting and creative onboarding modules in our new Learning Management System, Absorb. Build out accompanying certifications to ensure we cement knowledge during onboarding.
Deliver and enhance end-user training for key onboarding items such as our tech stack including Salesforce, Gong, ClickUp, and our LMS.

Revenue Team Collaboration & Support:

Collaborate with key stakeholders and subject matter experts to organise onboarding, training, tools, and content.
Organise and contribute in innovation sessions with SMEs to deliver best practices and create training materials.
Work cross-functionally with other internal teams to support the enhancement of enablement experiences and processes.

Key requirements

Minimum 2 years proven experience at a SaaS company, preferably in the sales enablement, consulting, marketing, or training & coaching departments.
Great communication skills, able to lead workshops and learning sessions.
Are a content creator who can create materials in different formats (written, infographic, video and audio) to produce market leading collateral.
Are innovative, creative, impactful, and a resourceful contributor who likes to collaborate with varied teams and roles.
Strong project management skills with the ability to manage multiple priorities and stakeholders.
Business analysis skills - are able to define and create reports, dashboards that provide insights and distil that into actions and goals.
Experience using project management tools such as ClickUp, CRMs such as Salesforce, LMS, Gong and other similar systems is a plus.
Understanding of MEDDIC and Sandler sales methodologies is a plus.
Degree or equivalent experience.