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Digital Technical Specialist - Storage

As a Digital Technical Specialist aligned to Storage brands, you'll be a collaborative technical expert and trusted advisor working with and across your clients, IBM's broader sales teams, and Business Partners. You'll understand clients' business and technical requirements within the current competitive landscape and, combining this with your knowledge of IBM's product suite, you'll present value-driving solutions that compel clients to invest in us. We're committed to success. In this role, your achievements will drive your career, team, and clients to thrive. A typical day may involve: * Team's Storage Expert: Serving as the storage expert on your team. * Early Sales Support: Offering technical support in the early sales stages, including demos and workshops. * Collaborative Engagement: Collaborating with IBM sales teams and specialists. * Value Emphasis: Emphasizing the value of IBM products. * Digital Brand Building: Building a trusted personal brand across digital platforms.

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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Technical Specialist - Storage, IBM

As a Digital Technical Specialist - Storage at IBM, you'll find yourself at the forefront of innovation and technology. This role is perfect for those who thrive on collaboration and are passionate about delivering exceptional technical solutions. In this position, your main focus will be to drive client engagement by aligning closely with IBM's sales teams and business partners. You'll dive deep into understanding the unique business and technical requirements of our clients, analyzing where we fit in this competitive landscape. Your expertise will be invaluable, as you present tailored solutions that showcase the value of IBM's diverse product suite. A day in your life may look like leveraging your deep knowledge of storage systems to support sales efforts, conducting demos, and leading engaging workshops that get clients excited about our offerings. Building and nurturing strong relationships is key to your success; you’ll be known as the go-to Storage Expert within your team. You’ll be encouraged to think creatively, fostering a personal digital brand that reflects your expertise and vision. We believe in the growth of our employees, and your achievements here will not only elevate your career but also contribute to the success of your team and, ultimately, our clients. Join us, and let’s thrive together in a dynamic tech landscape!

Frequently Asked Questions (FAQs) for Digital Technical Specialist - Storage Role at IBM
What are the responsibilities of a Digital Technical Specialist - Storage at IBM?

As a Digital Technical Specialist - Storage at IBM, your primary responsibilities include serving as a storage expert within your team, supporting the early sales process through demos and workshops, and working collaboratively with IBM sales teams and specialists. You will be responsible for understanding client needs and emphasizing the value of IBM’s storage products.

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What qualifications are needed for the Digital Technical Specialist - Storage position at IBM?

For the Digital Technical Specialist - Storage role at IBM, candidates typically need a strong technical background in storage solutions, excellent communication skills, and an ability to collaborate effectively with sales and technical teams. Prior experience in technical sales or consultative roles is also beneficial.

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How does the Digital Technical Specialist - Storage role contribute to IBM's success?

The Digital Technical Specialist - Storage role contributes significantly to IBM's success by providing expert knowledge during the sales process, helping clients understand the value of our storage solutions, and fostering lasting relationships that lead to increased investment in IBM products.

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What growth opportunities are available for a Digital Technical Specialist - Storage at IBM?

At IBM, a Digital Technical Specialist - Storage can expect substantial growth opportunities. Success in this role can lead to advancements within technical or sales leadership, as well as potential roles in product management or strategy development, given the impact of your work on client relationships and sales outcomes.

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What skills are essential for success as a Digital Technical Specialist - Storage at IBM?

Essential skills for a Digital Technical Specialist - Storage at IBM include strong technical acumen in storage solutions, excellent interpersonal and communication skills, a collaborative mindset, and the ability to effectively present solutions that meet client needs within the competitive landscape.

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Common Interview Questions for Digital Technical Specialist - Storage
What experience do you have with storage solutions?

When answering this question, focus on specific storage technologies you have worked with. Discuss any projects that highlight your experience and explain how this knowledge will benefit IBM in the Digital Technical Specialist role.

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Can you describe how you approach a new client engagement?

Outline a clear strategy, mentioning how you assess client needs and align solutions. Emphasize the importance of building relationships and customizing your approach based on the client’s unique requirements.

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How do you stay updated with industry trends in storage technology?

Discuss your methods for staying informed, such as reading industry publications, attending conferences, and engaging with professional networks. This shows your commitment to professional development in the fast-evolving tech landscape.

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Describe a time when you had to collaborate with sales teams. What was the outcome?

Share a specific example that showcases your teamwork and communication skills. Highlight your role in facilitating discussion and achieving a positive outcome, such as closing a deal or improving client satisfaction.

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What strategies do you use to emphasize the value of your solutions to clients?

Discuss your approach to value alignment that combines understanding client goals with presenting customized solutions. Explain how you quantify benefits and use compelling messaging.

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How do you handle objections from clients regarding storage solutions?

Explain your method for addressing objections by actively listening and providing informative responses. Emphasize the importance of empathy and transparency in your approach.

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What tools do you use to demonstrate technical solutions?

Mention any specific tools or software you have experience with to create demos or workshops. This might include virtual environments or presentation tools that help visualize the solutions effectively.

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In your opinion, what makes a successful Digital Technical Specialist?

Talk about the qualities you believe are crucial, such as technical expertise, strong communication, and the ability to build relationships. Highlight how these traits contribute to success in this role.

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Can you provide an example of a challenging project you worked on?

Share a specific challenge and how you approached it. Define the outcomes and what you learned, demonstrating problem-solving skills relevant to the Digital Technical Specialist position.

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Why do you want to work at IBM as a Digital Technical Specialist - Storage?

Express your enthusiasm for IBM’s innovative environment and commitment to technology. Discuss how your skills align with the company's goals and your desire to contribute to a team-based culture.

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Our purpose is to be the catalyst that makes the world work better, guided by principles of trust, transparency and support for a more inclusive society. We are committed to being a responsible technology innovator and a force for good in the worl...

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DATE POSTED
April 6, 2025

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