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Junior Infrastructure Engineer / Infrastructure Engineer (Portfolio Companies: Sitecore)

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

About Sitecore:

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

About the position:

We are seeking a proactive and motivated Junior/Mid-Level Infrastructure Engineer to join Sitecore's growing technology hub in Sri Lanka. This role offers an exciting opportunity to work with cloud infrastructure, automation tools, and CI/CD practices. The ideal candidate will have hands-on experience with Microsoft’s technology stack, DevOps practices, and automation tools. 

In this combined role, you will work on impactful projects within an agile team, collaborating with product engineering, test automation, and DevOps teams. You will help automate deployment, monitoring, and system management, while driving efficiency through cloud-based solutions and DevOps practices. 

Responsibilities:

  • Implement and manage CI/CD pipelines using Azure DevOps, GitHub or similar tool
  • Automate the deployment, monitoring, and management of applications and infrastructure.
  • Collaborate with development and operations teams to ensure smooth and reliable software releases and system performance.
  • Monitor system performance, troubleshoot issues and ensure system reliability.
  • Maintain and enhance infrastructure-as-code practices (e.g., using ARM, Bicep, Terraform). 
  • Document infrastructure builds, create support runbooks, and maintain distributed infrastructure. 
  • Design and drive technical innovation and efficiency in infrastructure operations using automation and orchestration. 
  • Work with containerization technologies (e.g., Docker, Kubernetes) to ensure scalable and reliable systems. 

Qualifications

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 6-24 months of experience as a Cloud infrastructure engineer working on a SaaS solution
  • Experience with configuration management and orchestration systems (Chef, Puppet, Salt, Ansible)
  • Hands on experience with infrastructure as code processes and tools like Terraform
  • Experience tying all the above into CI/CD and GitOps processes
  • Experience working with cloud provider, preferable Azure
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.

Nice to have:

  • Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
  • Development experience with one or more general-purpose programming languages (e.g., Python, C#, Java). 
  • Experience with SQL Server or no-SQL databases.
  • Experience with monitoring systems like Prometheus or Elastic
  • Experience in API development or consumption. 
  • Experience with Agile/Scrum methodologies.
  • Familiarity with packaging tools like Kustomize, Helm, Flux

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Average salary estimate

$45000 / YEARLY (est.)
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max
$30000K
$60000K

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What You Should Know About Junior Infrastructure Engineer / Infrastructure Engineer (Portfolio Companies: Sitecore), IFS

Join the vibrant team at Sitecore as a Junior Infrastructure Engineer, where you’ll play a vital role in shaping the future of cloud infrastructure solutions in our Colombo, Sri Lanka location! At Sitecore, we take pride in delivering a cutting-edge digital experience platform that allows world-class brands like American Express and Porsche to forge strong connections with their customers. In this role, you will dive into exciting projects, implementing and managing CI/CD pipelines utilizing tools like Azure DevOps and GitHub. We’re looking for someone who thrives in an agile environment and has a knack for automation and DevOps practices. Your responsibilities will include automating the deployment and monitoring of applications, enhancing infrastructure-as-code practices, and collaborating with talented teams to ensure seamless software releases. If you have a Bachelor's degree in Computer Science or Engineering and 6-24 months of hands-on experience with Microsoft’s technology stack, cloud provider environments—preferably Azure—and a passion for problem-solving, we can't wait for you to join us! At Sitecore, we foster a collaborative and inclusive work culture where fresh ideas are encouraged, and every team member can make a difference. The opportunities for growth and learning are boundless, and you’ll be part of a forward-thinking company that is dedicated to sustainability and making a positive impact. Come and help us change the status quo with your innovation, and make your moment at IFS with Sitecore!

Frequently Asked Questions (FAQs) for Junior Infrastructure Engineer / Infrastructure Engineer (Portfolio Companies: Sitecore) Role at IFS
What are the responsibilities of a Junior Infrastructure Engineer at Sitecore?

As a Junior Infrastructure Engineer at Sitecore, you will be responsible for implementing and managing CI/CD pipelines using tools like Azure DevOps, automating deployment and monitoring of applications, and collaborating with various teams to ensure reliable software releases. You'll also enhance infrastructure-as-code practices and work with containerization technologies, playing a critical role in driving technical innovation and efficiency.

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What qualifications do I need to apply for the Junior Infrastructure Engineer position at Sitecore?

To apply for the Junior Infrastructure Engineer position at Sitecore, you should hold a Bachelor's degree in Computer Science, Engineering, or a related field. Additionally, having 6-24 months of experience in cloud infrastructure engineering, familiarity with CI/CD processes, and knowledge of automation and orchestration systems will be valuable.

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Is hands-on experience with specific tools required for the Junior Infrastructure Engineer role at Sitecore?

Yes, hands-on experience with Microsoft’s technology stack, configuration management and orchestration tools (such as Chef, Puppet, or Ansible), and infrastructure as code processes is essential for the Junior Infrastructure Engineer role at Sitecore. Familiarity with cloud providers, particularly Azure, is also highly beneficial.

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What kind of work environment can I expect as a Junior Infrastructure Engineer at Sitecore?

At Sitecore, we offer a flexible and inclusive work environment that supports both hybrid work opportunities and a collaborative culture. You will be part of a diverse team driving innovation, where your ideas are valued and you’ll have the chance to build meaningful relationships while making a tangible impact.

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How does Sitecore support career growth for Junior Infrastructure Engineers?

Sitecore is committed to the professional development of its employees. As a Junior Infrastructure Engineer, you'll have the opportunity to learn from industry leaders, work on impactful projects with cutting-edge technologies, and access resources aimed at expanding your skills and knowledge, promoting your career growth within the company.

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Common Interview Questions for Junior Infrastructure Engineer / Infrastructure Engineer (Portfolio Companies: Sitecore)
Can you describe your experience with CI/CD pipelines?

When answering this question, highlight specific projects where you implemented CI/CD practices. Discuss the tools you used, the challenges you faced, and how those pipelines improved deployment efficiency or reduced errors.

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How do you approach troubleshooting issues in cloud infrastructure?

Outline your systematic approach to troubleshooting, such as identifying the problem, gathering data through monitoring tools, and potential solutions. Emphasize your analytical skills and your ability to collaborate with team members to resolve issues.

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What automation tools have you used, and how did they enhance your workflow?

Share your experience with specific automation tools, detailing how they improved deployment processes or system management. Provide examples of tasks that were simplified or made more efficient through automation.

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Can you explain the importance of infrastructure as code?

Discuss how infrastructure as code allows for consistent and repeatable deployments, improved collaboration among teams, and easier management of resources. Provide personal experiences where you’ve applied these principles.

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Describe a project where you used containerization technologies.

Provide details of a relevant project, explaining how you used Docker or Kubernetes. Highlight the benefits you observed, such as scalability and reliability, and how it contributed to the project’s success.

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How do you ensure system reliability and performance?

Talk about the strategies you implement, such as regular monitoring, automated testing, and proactive incident management practices. Emphasize your commitment to quality and your ability to learn from past issues.

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What is your experience with cloud providers, particularly Azure?

Discuss specific services you’ve used on Azure, such as Azure DevOps, Azure Functions, or any relevant tools. Explain how these services have helped you in your previous roles.

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How do you document your infrastructure builds?

Explain your process for maintaining clear and concise documentation, emphasizing the importance of making it accessible for team members. Mention any specific tools you use for this purpose.

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What challenges have you faced when working in an agile team?

Share an example of a challenge you faced, how you approached solving it, and what you learned from the experience. Highlight your ability to adapt and collaborate within a fast-paced environment.

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Why do you want to work at Sitecore as a Junior Infrastructure Engineer?

Articulate your passion for the role, your alignment with Sitecore’s values, and how you see yourself contributing to the team. Highlight your interest in the company’s innovative projects and commitment to diversity and inclusion.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, hybrid
DATE POSTED
January 2, 2025

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