Endoluminal Program Manager

As an Endoluminal Program Manager at Intuitive, you'll be responsible for managing the launch of the ION® System and driving growth in its utilization across your assigned region. This includes hiring and training your clinical sales team, overseeing product installations, and facilitating ongoing education to ensure optimal usage of our systems. You'll also support the development of Key Opinion Leaders and maintain close collaboration with marketing to implement innovative programs.

To qualify for the Endoluminal Program Manager position at Intuitive, a bachelor's degree is required along with a proven track record in clinical sales management, ideally with 5+ years of experience in ION® sales or medical capital equipment. A deep understanding of the Operating Room/Endoscopy environment and excellent communication skills are also essential to excel in this role.

Key skills for the Endoluminal Program Manager at Intuitive include strong leadership abilities, effective communication, and training proficiency. You'll need the capability to manage a diverse team and implement strategic sales processes while also being computer literate to navigate training and marketing resources effectively.

The work environment for an Endoluminal Program Manager at Intuitive is dynamic and supportive. You will be engaging with healthcare professionals, leading a committed team, and collaborating with various departments. The culture emphasizes inclusion, innovation, and long-term development, presenting an enriching atmosphere for professional growth.

Yes! Intuitive provides comprehensive training for the Endoluminal Program Manager role, including attendance at the ISI field sales management training course. This training is designed to equip you with the necessary skills for effective team management, sales strategies, and product knowledge essential for driving success in your region.

To effectively manage and develop a clinical sales team, focus on clear communication of goals, provide regular training sessions, and encourage team collaboration. Use performance metrics to evaluate progress and offer personalized feedback to help team members grow.

When launching new medical products, it’s critical to begin with thorough market research followed by developing targeted training programs for the sales team. Ensuring that all stakeholders are educated about the product benefits and features can significantly influence adoption rates.

To increase utilization, I focus on building strong relationships with healthcare providers, understanding their needs, and offering tailored training sessions that demonstrate how to fully leverage the benefits of the medical system, increasing their confidence in using it.

Supporting KOL development involves identifying key thought leaders and offering them opportunities for engagement—like participating in training events or product demonstrations. Building partnerships and facilitating ongoing communication will nurture these relationships.

Challenges may include managing diverse team dynamics and varying levels of experience within the team. Additionally, adapting quickly to different healthcare environments and addressing resistance to new technology could require careful planning and strong persuasive skills.

In a fast-paced medical environment, I prioritize brevity and clarity in training materials while promoting hands-on learning. I adapt training sessions to be flexible, using real-time scenarios to help staff integrate new systems into their routines seamlessly.

Success metrics often revolve around sales targets, growth in utilization rates of products, and training completion rates. Tracking customer feedback and key account growth can also provide insights into the effectiveness of the team.

Effective communication is ensured by holding regular check-in meetings, utilizing collaborative tools for real-time updates, and fostering an open-door policy that encourages team members to share insights and raise concerns.

To balance multiple project launches, I prioritize tasks based on urgency and impact, delegate responsibilities among team members based on their strengths, and maintain a detailed project timeline to monitor progress efficiently.

Handling feedback gracefully involves viewing it as an opportunity for improvement. I seek clarity on areas for enhancement, discuss with the team, and implement changes that can boost performance and productivity.