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Senior Clinical Sales Representative

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

*Please note: Candidates must live within the Seattle, WA area currently to perform the duties of this role.

Primary Function of Position:

Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device to enhance their surgical precision and greatly improve patient benefits. The focus of the Sr. Clinical Sales Representative is to clinically sell to maximize the da Vinci Surgical Systems utilization in the Seattle, WA territory.

Responsibilities:

  • Partner with the Clinical Sales Manager to develop a sales strategy to drive robot utilization
  • Mentor surgical teams through training sessions, OR integration and da Vinci® Surgery applications
  • Be a da Vinci® Surgery resource across all primary surgical specialties
  • Support regional Sales and Marketing events that create system awareness and procedure adoption
  • Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised
  • Drive continuous expansion of the user base by working with KOLs
  • Drive the sales of instruments and accessories
  • Mentor new team members to become high performance members of the clinical sales team
  • Responsibly manage administrative tasks, sales activities, submission of expense reports, etc.

Qualifications

Skills, Experience, Education, & Training
·         Bachelor’s Degree required
·         Minimum of 7 years of sales experience to include 5 years of OR experience
·         Knowledge of the Operating Room environment required
·         Proven track record in sales, achievement and leadership, preferably with a surgical device company
·         Excellent social and communication skills
·         An ability to travel up to 25%, dependent upon account distribution. Work nights and/or weekends as needed.
·         Success in introducing new technologies to the market is preferred
 
#LI-REMOTE

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

 

What You Should Know About Senior Clinical Sales Representative, Intuitive

As a Senior Clinical Sales Representative at Intuitive, you'll be at the forefront of advancing minimally invasive care in the Seattle, WA area. This role is all about leveraging your expertise in the Operating Room to promote our state-of-the-art robotic surgical systems. You’ll work closely with surgeons and surgical teams, providing training and support to help them harness the full potential of the da Vinci Surgical Systems. Your ability to mentor and develop clinical staff will play a crucial role in increasing system utilization across various surgical specialties. Your day-to-day tasks will include collaborating with the Clinical Sales Manager to devise effective sales strategies, participating in regional marketing events, and expanding the user base by engaging with key opinion leaders. If you have a passion for innovative surgical technology and a proven track record in sales, this is your opportunity to join a pioneering company that is shaping the future of healthcare. Plus, at Intuitive, we believe in fostering a diverse and inclusive workplace where all team members can thrive. We invest in your growth and success while you help advance our mission globally. At Intuitive, it’s not just about making sales; it’s about making a difference in patient lives through the power of technology and innovative care.

Frequently Asked Questions (FAQs) for Senior Clinical Sales Representative Role at Intuitive
What are the key responsibilities of a Senior Clinical Sales Representative at Intuitive?

A Senior Clinical Sales Representative at Intuitive is responsible for driving the utilization of the da Vinci Surgical Systems by partnering with clinical teams across surgical specialties. This includes training surgical teams, supporting regional sales and marketing efforts, and developing tailored plans to enhance system use. The role also involves engaging with key opinion leaders to expand the user base and managing administrative tasks related to sales activities.

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What qualifications are needed to be a Senior Clinical Sales Representative at Intuitive?

To qualify for the Senior Clinical Sales Representative position at Intuitive, candidates must hold a Bachelor’s Degree and have a minimum of 7 years of sales experience, including at least 5 years in the Operating Room environment. A proven sales track record, excellent communication skills, and the ability to introduce new technologies successfully are also crucial.

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How does Intuitive support the growth of its Senior Clinical Sales Representatives?

Intuitive is committed to the professional development of its Senior Clinical Sales Representatives by offering resources for training and ongoing education. The company fosters a culture of mentorship, encouraging experienced team members to guide newer colleagues, thereby enhancing overall team performance and personal career growth.

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What is the sales strategy focus for the Senior Clinical Sales Representative at Intuitive?

The sales strategy for the Senior Clinical Sales Representative at Intuitive focuses on maximizing the utilization of the da Vinci Surgical Systems within the Seattle, WA territory. This involves collaborating with surgical teams, providing training and support, and leading initiatives to educate surgeons on the benefits of robotic-assisted surgery.

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Is travel required for the Senior Clinical Sales Representative position at Intuitive?

Yes, the Senior Clinical Sales Representative role at Intuitive may require up to 25% travel, depending on account distribution. This travel is crucial for effectively supporting surgical teams and conducting training sessions across various locations.

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Common Interview Questions for Senior Clinical Sales Representative
What experience do you have in the Operating Room environment related to surgical devices?

Highlight your hands-on experience within the Operating Room, specifically discussing any roles related to surgical devices. Be specific about your responsibilities, what you learned, and how this experience prepares you for the Senior Clinical Sales Representative position at Intuitive.

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How do you approach mentoring surgical teams on new technologies?

Discuss your method for effectively communicating and training surgical teams. Emphasize your ability to break down complex information, provide support during integration, and offer ongoing education to ensure teams feel confident using new technologies like the da Vinci Surgical Systems.

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Can you provide an example of successfully expanding a user base in your previous roles?

Share a specific story where you increased a product's user base through strategic engagement with key opinion leaders or hands-on training. Explain the tactics you employed and the measurable outcomes these efforts produced.

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What strategies would you implement to drive system utilization at Intuitive?

Discuss a variety of strategies that include building relationships with surgical teams, offering tailored training sessions, and creating follow-up plans to ensure sustained engagement with the da Vinci Surgical Systems. Highlight your adaptability to different surgical environments.

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What do you believe are the most important qualities for success in a clinical sales role?

Identify key traits such as strong communication skills, perseverance, a thorough understanding of the surgical landscape, and an ability to build trust with healthcare professionals. Illustrate how these traits align with the mission of Intuitive.

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How do you handle administrative tasks while maintaining high sales performance?

Explain your organizational skills and methods for balancing administrative duties with sales responsibilities. Mention tools or techniques you use to stay on track and ensure all aspects of your role are managed efficiently.

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Why are you interested in working with Intuitive and its robotic surgical devices?

Express your passion for innovation in healthcare and how it aligns with your career goals. Discuss what draws you to Intuitive's mission of transforming surgical procedures and enhancing patient outcomes through technology.

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What sales techniques have you found to be effective in the medical device industry?

Share specific sales methodologies you endorse, such as consultative selling or relationship-building approaches. Provide examples of how these methods yielded positive results in your previous roles.

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How do you approach training physicians on using new surgical technology?

Detail your strategy for training physicians, which should include understanding their specific needs, tailoring the training to different learning styles, and offering continuous support even after the initial training process.

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What do you see as the future of robotic-assisted surgery?

Provide your perspective on the advancements in robotic-assisted surgery, including trends you anticipate and how Intuitive can remain at the forefront. Focus on innovation, the importance of user feedback, and how technology can further enhance patient care.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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Full-time, on-site
DATE POSTED
December 5, 2024

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