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Senior Copywriter

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Position:

As Intuitive grows, we’re adding a Senior Copywriter to our Brand and Creative team. Our multi-disciplinary team oversees brand, creative design, multimedia production, content strategy, social media, and digital and web content.

The Senior Copywriter will focus on corporate and product initiatives, working as part of a cross-functional team on concepts, pitches, and launch deliverables, including narratives, video scripts, web and social copy, presentations, event theming, and campaign deliverables. The ideal candidate will have a proven track record of producing effective multi-channel content and a collaborative approach to partnering within a highly matrixed organization. You will be responsible for understanding strategy, positioning, and audience segmentation, for being able to translate complex technical and medical content into compelling copy, and for working with others to clearly articulate ideas and themes across channels and deliverables. You’ll be part of a six-person creative content team that includes a Creative Director, Content and a team of copy writers and content strategists.

Job Description:

Writing and editing:

  • Efficiently craft compelling content for campaigns, launches, films, presentations, sales tools, and digital content that reflects the Intuitive brand and addresses customer insights
  • Translate strategy, positioning, audience psychographics from creative briefs into persuasive copy
  • Interrogate and explore ideas by adjusting the priority of messages and key take-aways
  • Develop messaging for various audiences (physician, patient, administrator), research and help define strategy and channel activation
  • Develop messaging hierarchies and narratives for corporate, product, and clinical marketing portfolios
  • Present work and articulate approach to teammates, product owners, reviewers, and other stakeholders
  • Build strong relationships with critical cross-functional partners in marketing, design, multimedia (film), web, social media, and project management functions

Video scripting

  • Collaborate, concept, and write original scripts for human-centered stories featuring our customers and the patients we serve, product launch testimonials, or 3D animation copy that may include voice over. Each script should aspire to narrative consistency, voice and tone for event, web, and social deliverables
  • Demonstrate track record of familiarity with video production – from pre-production through production and post-production – including camera set-ups, lighting, field and studio production, and sound design with music and spoken word

Web and digital copy

  • Plan, write, and edit content for Intuitive.com web and mobile experiences, including page copy, assets definition, meta data, and disclosures
  • Champion web copy effectiveness and actively advocate for content quality
  • Bring current reader habits for digital content and website UX best practices into Intuitive’s strategies and workflows
  • Use data and analytics to evaluate your content’s impact and recommend programs for continuous, measurable improvement
  • Provide SEO leadership with keyword research, audience interest quantification, and  writing for optimization

Qualifications

Skill/Job Requirements

  • Bachelor’s degree and 10+ years’ work experience as a marketing, advertising, agency copywriter required. Medical device experience is preferred
  • Knowledge of AP style and Chicago Manual of Style required, familiarity with AMA Guidelines desired
  • Must have an online portfolio URL in your resume, demonstrating copywriting and conceptual thinking skillset, as well as campaign thinking that can extend into any medium
  • Strong understanding of digital and social platforms, as well as their use within marketing
  • Proficiency with Microsoft Office (especially Word, PowerPoint, Excel) and Adobe Creative Suite; familiarity with Figma, Tableau, Final Draft desired

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$110000 / YEARLY (est.)
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$100000K
$120000K

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What You Should Know About Senior Copywriter, Intuitive

As you step into the role of Senior Copywriter at Intuitive in San Francisco, CA, you’ll be joining a company dedicated to advancing the world of minimally invasive care through innovative technology. This role is the perfect opportunity for someone who thrives in a collaborative environment, working alongside a passionate team to create captivating content that aligns with our mission. In this dynamic position, you’ll produce compelling narratives, video scripts, and digital copy while ensuring our messaging resonates with a variety of audiences, including physicians, patients, and administrators. You’ll be instrumental in transforming complex medical and technical concepts into engaging, easy-to-understand content that showcases our commitment to quality and patient care. Here, you’ll join a six-person creative team where every voice matters, and your insights will help shape campaigns that make a difference in healthcare. We value your ability to connect with diverse stakeholders and advocate for exceptional content quality using your expertise in digital and social platforms. With a strong online portfolio demonstrating your copywriting prowess and a flair for storytelling, you’ll take our initiatives to the next level and help Intuitive lead the charge in revolutionizing healthcare through innovative marketing strategies.

Frequently Asked Questions (FAQs) for Senior Copywriter Role at Intuitive
What are the main responsibilities of a Senior Copywriter at Intuitive?

The Senior Copywriter at Intuitive is responsible for creating and editing persuasive content for various campaigns and initiatives, including video scripts, web and social media copy, and corporate narratives. The role involves collaborating with cross-functional teams to ensure alignment on strategies and messaging while adapting complex medical information into compelling narratives suitable for different audiences.

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What qualifications are required for the Senior Copywriter position at Intuitive?

To be considered for the Senior Copywriter role at Intuitive, you need a Bachelor's degree along with at least 10 years of experience in marketing or advertising as a copywriter, preferably in the medical device industry. Familiarity with AP style and the Chicago Manual of Style is essential, as well as proficiency in Microsoft Office and Adobe Creative Suite.

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How does the Senior Copywriter at Intuitive collaborate with other teams?

Collaboration is key for the Senior Copywriter at Intuitive. You'll work closely with marketing, multimedia, and project management teams to develop a unified approach to content across various channels. Building strong relationships with colleagues ensures that messaging aligns with our brand and speaks effectively to our audience.

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What type of content will the Senior Copywriter at Intuitive focus on?

As a Senior Copywriter at Intuitive, you will focus on a variety of content types including campaign materials, web copy, presentations, and video scripts. This role demands versatility in messaging, as you'll be addressing different audience segments such as physicians, patients, and healthcare administrators, while ensuring consistent brand representation.

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Is prior medical device experience required for the Senior Copywriter role at Intuitive?

While prior medical device experience is preferred for the Senior Copywriter position at Intuitive, it is not necessarily a strict requirement. However, having a solid understanding of medical terminology and marketing in the healthcare context will greatly enhance your ability to create effective content that resonates with our targeted audiences.

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Common Interview Questions for Senior Copywriter
Can you explain your process for developing compelling copy?

When developing compelling copy, I start by thoroughly understanding the project's goals and target audience. I review the creative brief, conduct research on the subject matter, and collaborate with stakeholders to gather insights. I focus on crafting a strong narrative that resonates emotionally while ensuring clarity and alignment with the brand’s message. Feedback and revisions are essential, allowing me to refine the copy effectively.

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How do you ensure your writing is accessible for varied audiences?

To ensure accessibility for varied audiences, I involve audience segmentation from the outset, tailoring the language and tone to resonate with specific groups. I prioritize clarity and simplicity, avoiding complex jargon wherever possible. Additionally, I utilize active voice and concise messaging to maintain engagement, continually considering user experience in both digital and print formats.

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What strategies do you use for SEO when writing web content?

When writing web content, I follow SEO strategies by researching relevant keywords that align with user search intent. I naturally incorporate these keywords into headlines and the body of the text while ensuring the copy flows seamlessly. Additionally, I focus on crafting engaging meta descriptions and utilizing proper header tags to enhance readability and search engine ranking.

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Describe a challenging project you worked on and how you addressed it.

In one challenging project, I had to communicate complex technical features of a medical device to a non-specialist audience. I addressed it by breaking down the information into digestible parts, using analogies to clarify concepts. Collaborating with subject matter experts helped me gain insights, and leveraging feedback iterations led to a more relatable and engaging final copy that successfully educated our audience.

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How do you stay updated with content trends in the healthcare industry?

To stay updated with content trends in the healthcare industry, I regularly read industry publications, follow thought leaders on social media, and participate in relevant webinars. Networking with fellow professionals and attending conferences also allows me to gain fresh perspectives and insights, ensuring that my writing remains timely and relevant.

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What role does collaboration play in your writing process?

Collaboration plays a pivotal role in my writing process. Engaging with cross-functional teams allows me to gather diverse insights and ensure that the content is aligned with the company’s broader goals. I value constructive feedback and believe that brainstorming sessions often yield more creative solutions, ultimately enhancing the quality of the final product.

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How do you measure the success of your content?

I measure the success of my content using analytics tools to evaluate engagement metrics such as click-through rates, time spent on page, and conversion rates. Gathering qualitative feedback from stakeholders and audience responses also provides invaluable insights. This data informs my ongoing strategy, allowing for adjustments and improvements in future projects.

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What is your approach to writing video scripts?

My approach to writing video scripts begins with defining the video's purpose and target audience. I outline key messages and structure the script to include engaging openings, clear narratives, and impactful conclusions, always keeping the viewer's perspective in mind. Collaborating with visual creatives ensures alignment between the script and the visual elements, enhancing overall storytelling.

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How do you handle constructive criticism of your writing?

I approach constructive criticism with an open mind, understanding that feedback is essential for growth. I carefully review the comments and take the time to ask for clarification if needed. I try to view criticism as an opportunity to refine the message and improve, ultimately leading to better outcomes for the project as a whole.

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What techniques do you utilize for narrative consistency across campaigns?

To maintain narrative consistency across campaigns, I create brief guidelines that define key messages, tone, and voice for the brand. I refer to these guidelines during the writing process and ensure all content aligns with them. Regular meetings with creative team members also help us stay aligned on messaging and allow us to share updates on campaign directions.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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Full-time, on-site
DATE POSTED
March 18, 2025

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