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Sr. Quality Engineer (Design Controls / NPD / Electromechanical)

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Intuitive Surgical designs and manufactures highly complex surgical systems including cameras, instruments, and accessories for use in surgery. We are looking for an exceptional quality functional person to support the projects associated with the development of next generation innovation products.

Senior Quality Engineer supports product development from concept through commercialization and will serve as the core team member for the cross-functional product development team. Senior Quality Engineer will provide expertise and guidance to the team on design control and risk management, Software Development Life Cycle, and Design for Reliability and Manufacturing. In addition, this position will play an effective role to ensure that the developed products meet quality standards consistent with Intuitive’ s quality processes, while meeting all external design control and regulatory requirements.

Roles & Responsibilities:

  • Proven contributor to the planning and execution of design controls, risk management, and design verification/validation for new products
    • Participate and support the development of product design history file and ensure compliance to internal processes and external standards and regulations.
    • Understand user needs and assure they are translated to the design, while ensuring compliance to usability and human factors standards and regulations.
    • Partner with engineering to define design inputs, design outputs, and traceability matrices.
    • Contribute to the strategy and execution of risk-based design verification and validation.
    • Participate and support the development of product risk management file, to analyze and assess the product risks associated with user, design, process and supplier.
  • Ensure reliable and scalable designs to transferred to manufacturing
    • Review design architectures, selections, requirements, and drawings from early design
    • Collaborate with manufacturing, purchasing, test engineering, and supplier engineering to facilitate transfer of scalable designs into production.
    • Assist in supplier selection, qualification, certification, and performance improvement.
    • Contribute to new product development Technical Reviews and Design Reviews.
  • Support Regulatory Affairs with creating submissions and responding to submission questions.
  • Support internal and external audits, including preparation and direct interaction with auditors.

Qualifications

Skills, Experience, Education, & Training:

  • Education: Minimum Bachelor’s degree in electrical, mechanical or system engineering, math, or physics.
  • Minimum 8+ years of working experience in Quality Engineering, minimum 4 years in electromechanical systems and/or software design and development
  • Solid understanding of design control and risk management from early design and development through commercialization; Demonstrated experience with electromechanical system from concept through launch is required.
  • Experience with medical standards compliance, including ISO 13485, ISO 14971 and FDA Quality System Regulations with a focus on design controls and design optimization.
  • Able to navigate quality system with minimal oversight on personal projects.
  • Balanced risk decision making to drive product quality, gain consensus, and work through technical challenges.
  • Solves complex problem with minimal oversight.
  • Able to articulate complex information to teams, including executive management.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$120000 / YEARLY (est.)
min
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$100000K
$140000K

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What You Should Know About Sr. Quality Engineer (Design Controls / NPD / Electromechanical), Intuitive

At Intuitive, we're on a mission to revolutionize the world of minimally invasive care, and we're currently on the lookout for a Sr. Quality Engineer with expertise in Design Controls, New Product Development, and Electromechanical systems to join our innovative team in Sunnyvale, CA. As a pioneer in robotic-assisted surgery, we value the brilliance of diverse viewpoints in fostering creativity and industry breakthroughs. In this role, you’ll collaborate with cross-functional teams, ensuring our cutting-edge surgical systems meet the highest quality standards throughout the entire product life cycle—from concept to commercialization. You'll be a key player in managing design controls and mitigating risks, taking ownership of product verification and validation processes to align with our commitment to excellence. Your ability to streamline the translation of user needs into actionable design will be pivotal in meeting both regulatory and usability standards. Moreover, you’ll engage actively in developing comprehensive risk management strategies, contributing to design reviews and technical audits, and working closely with engineering, manufacturing, and regulatory affairs to assure product reliability and compliance. If you're passionate about making a significant impact in healthcare technology, we invite you to be part of our dynamic, respectful, and inclusive atmosphere where your expertise can shine and grow. Come help us take big leaps forward in advancing healthcare for patients and professionals alike!

Frequently Asked Questions (FAQs) for Sr. Quality Engineer (Design Controls / NPD / Electromechanical) Role at Intuitive
What are the primary responsibilities of a Sr. Quality Engineer at Intuitive?

The Sr. Quality Engineer at Intuitive plays an essential role in supporting product development, focusing on design control and risk management processes. You will be involved from the concept stage through to commercialization, ensuring our products meet stringent quality standards while adhering to regulatory requirements. This includes managing design history files, collaborating with engineering teams to define design inputs and outputs, and leading efforts in risk-based design verification.

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What qualifications are necessary for the Sr. Quality Engineer role at Intuitive?

To become a Sr. Quality Engineer at Intuitive, a Bachelor’s degree in electrical, mechanical, or system engineering, math, or physics is required, along with a minimum of 8 years of Quality Engineering experience—4 of those years in electromechanical systems or software development. Familiarity with medical standards such as ISO 13485 and FDA Quality System Regulations is crucial for navigating the compliance landscape effectively.

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How does the Sr. Quality Engineer contribute to product risk management at Intuitive?

In the Sr. Quality Engineer role at Intuitive, you'll actively participate in developing and maintaining product risk management files. This involves analyzing and assessing product risks related to user interactions, design specifications, and manufacturing processes. Your insights will guide the team in developing risk management strategies that ensure product safety and performance across the development cycle.

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What kind of team environment can a Sr. Quality Engineer expect at Intuitive?

The team environment at Intuitive is collaborative and inclusive, emphasizing the importance of diverse perspectives. As a Sr. Quality Engineer, you will work closely with cross-functional teams, including engineering, manufacturing, and regulatory affairs. This collaboration fosters innovation while also ensuring compliance with internal and external standards, making it a rewarding space for personal and professional growth.

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What are the career growth opportunities for a Sr. Quality Engineer at Intuitive?

At Intuitive, career growth opportunities for a Sr. Quality Engineer are abundant due to our commitment to investing in team member development. You’ll have access to various training programs and mentorship initiatives, enabling you to enhance your skills and progress into more advanced roles within quality engineering or other specialized areas in healthcare technology.

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Common Interview Questions for Sr. Quality Engineer (Design Controls / NPD / Electromechanical)
Can you describe your experience with design controls in the role of Sr. Quality Engineer?

When answering this question, focus on specific projects where you successfully implemented design controls. Discuss methodologies you used and how you ensured compliance with both internal and regulatory standards throughout the product lifecycle. Illustrate your points with concrete examples to demonstrate your problem-solving abilities.

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What strategies do you use to manage risk in product development?

Outline the systematic approaches you utilize for risk management, such as conducting risk assessments and developing risk management files. Highlight your ability to balance risk versus quality while ensuring the product meets health and safety standards. Sharing a specific case where your strategy helped mitigate a significant risk can enhance your answer.

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How can you assure product compliance with ISO 13485 and FDA regulations?

Describe your familiarity with ISO 13485 and FDA regulations and how you ensure compliance throughout the development process. Emphasize the importance of documenting design history files and regularly reviewing processes to align with quality standards. Providing a past example where compliance was critical can add depth to your response.

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What methodologies do you apply to verify and validate designs?

Discuss the verification and validation methodologies you've employed, such as Design Verification Testing or User Acceptance Testing. Highlight how these methods ensure product quality and usability, and how you collaborate with teams to develop and execute these tests effectively.

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Describe a challenging problem you faced in a previous role and how you resolved it.

Think of a specific challenge related to quality engineering, and outline the context of the situation, the steps you took to address it, and the outcome. Stress your analytical thinking and teamwork skills while describing how your solution improved the product or process in a measurable way.

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How do you keep yourself updated with the latest trends in quality engineering?

Express your commitment to continuous learning by mentioning specific resources you engage with, such as industry publications, webinars, professional groups, and certifications. Show your passion for staying informed about advancements in quality engineering and how they may apply to your role at Intuitive.

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Can you give examples of how you've worked with cross-functional teams?

Discuss your experience collaborating with various departments, such as engineering, manufacturing, or regulatory affairs, emphasizing a project where teamwork was crucial to success. Provide details about your communication style and how it helped forge strong relationships across disciplines, contributing to a smoother development process.

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What is your approach to handling audits and compliance checks?

Highlight your experience in preparing for and participating in audits, emphasizing the importance of thorough documentation and clear communication with auditors. Discuss a specific instance where your preparation led to a positive outcome, reinforcing your understanding of compliance as a means to enhance safety and quality.

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How would you ensure usability and user needs are met in product design?

Explain how you incorporate user feedback into design controls, discussing methods such as usability testing and user experience research. Articulate your understanding of how aligning product features with user needs can lead to better adoption and satisfaction, ultimately improving the product's impact.

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What do you see as the biggest challenges facing quality engineers in the medical device industry?

Offer insights on current industry challenges, such as evolving regulations or technological advancements in medical devices. Suggest ways quality engineers can address these challenges, such as adopting new tools or collaborating to enhance product quality. Showing your foresight positions you as a knowledgeable candidate who can thrive amidst change.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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