Affordable Housing Maintenance Technician

As an Affordable Housing Maintenance Technician at Investment Property Group, your primary responsibilities will include performing both interior and exterior maintenance and repairs across the properties. This covers a variety of tasks including HVAC, plumbing, electrical repairs, and even carpentry work. You'll be essential in turning apartments to meet move-in standards, coordinating preventive maintenance, managing inventory, and supervising outside vendors while ensuring compliance with safety regulations.

To be considered for the Affordable Housing Maintenance Technician position at Investment Property Group, you should have at least one year of hands-on experience in a similar role within a multi-family community of 100+ units. Knowledge of plumbing, HVAC systems, and appliance repairs is crucial. Additionally, you must be proficient with hand and power tools, possess a valid driver’s license, and demonstrate excellent customer service skills.

Joining Investment Property Group as an Affordable Housing Maintenance Technician comes with numerous benefits! You will receive a competitive pay of $32 per hour along with comprehensive benefits such as Medical, Dental, and Vision insurance, Life Insurance, a 401K plan, a generous 4 Weeks PTO, and a health savings account. Plus, you’ll enjoy the perks of working within an awesome company culture!

As an Affordable Housing Maintenance Technician at Investment Property Group, you can expect a dynamic and collaborative work environment. The culture here emphasizes teamwork and customer service, allowing you to thrive as a self-starter who enjoys interacting with others. You’ll be part of a fast-paced atmosphere where each day brings new challenges and opportunities to contribute to the community’s upkeep.

Preparation for the on-call emergency responsibilities as an Affordable Housing Maintenance Technician at Investment Property Group is key. It's essential to have a reliable means of transportation and ensure your hand tools are always in working order. Familiarity with common maintenance issues and having a troubleshooting mindset are critical, so reviewing maintenance best practices beforehand can help you respond effectively whenever an emergency arises.

When asked about your previous experience, be sure to highlight specific roles you have held as a Maintenance Technician, particularly in multi-family settings. Discuss the types of maintenance tasks you handled, such as plumbing, HVAC repairs, or apartment turnovers, and mention any relevant metrics, like how many units you managed or improvements you implemented.

To effectively answer this question, describe your method of task organization. Perhaps you use a checklist, prioritize based on urgency or potential impact on residents, or communicate with property management. Showcase your time management skills and willingness to adapt to changing demands in a busy environment.

In your response, emphasize your ability to remain calm under pressure. Discuss how you assess the situation quickly, determine the urgency, communicate with residents, and respond to the call using your knowledge and available tools. Providing a specific instance can illustrate your competence effectively.

Share an overview of the hand tools, power tools, and equipment you regularly use, demonstrating your competence and understanding of their applications. Mention your experience with specific tools relevant to HVAC, plumbing, carpentry, and other key maintenance tasks to showcase your hands-on skills.

Highlight your understanding of local building codes and regulations, emphasizing your commitment to safety for both yourself and residents. Discuss any procedures you follow to maintain compliance, such as regular safety audits, training, and communication with inspectors which may demonstrate your conscientiousness.

To build rapport, focus on your approach to customer service and communication. Discuss the importance of being responsive to their needs, listening to their concerns, and providing updates on maintenance progress. Providing specific examples of how you have successfully navigated resident relationships can strengthen your answer.

When asked about challenges, share a specific situation highlighting the issue, the steps you took to investigate and resolve it, and the positive outcome that followed. This will display your problem-solving skills, technical abilities, and dedication to maintaining residential satisfaction.

Make sure to mention any familiarity you may have with property management software such as Yardi. Discuss how you have utilized it for tracking maintenance requests, scheduling tasks, or managing inventory. If you lack direct experience, express your willingness to learn and adapt to new technologies.

Explain the importance of empathetic communication in resolving disputes. Highlight your approach of listening to the resident's concerns, apologizing if necessary, and working to correct any oversights. Emphasize that you're committed to customer satisfaction and believe in learning from feedback.

Share your passion for hands-on work and the satisfaction you find in solving daily challenges. Mention how much you appreciate enhancing the living environment for residents or your enjoyment of teamwork. Speak to personal motivations that drive you and how this role aligns with your skills and interests.