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Asset Manager

At Rowan Digital Infrastructure, we are transforming data center delivery for speed and scale. Our mission is to deliver best-in-class data center solutions to hyperscale customers who share our commitment to sustainability, and to do so with an unwavering focus on quality.  Our data center solutions are tailored to our customers’ needs and delivered by our exceptional end-to-end team. Rowan is assembling a strategic portfolio of data center sites in key markets across the United States, and we’re looking for incredible and passionate people to help us advance our company and our commitment to building the future of sustainable digital infrastructure.   

Rowan is owned and managed by Quinbrook Infrastructure Partners. 

Travel: Ability to travel up to (20%) for company gatherings and team meetings

Location: Frederick, MD - Hybrid

Compensation: $120-$150K - Offers Bonus

Role Summary

Rowan is committed to managing and maintaining our physical assets to exceed the expectations of our customers. We are responsible to our customers, our investors, stakeholders and shareholders to ensure the long-term value of each asset. We are committed to sustainability, community impact and work in partnership with our customers, vendors and community to ensure that each project is profitable, sustainable and maintained to the highest standards. We shall achieve these goals by implementing a systematic set of interconnected processes designed to improve asset performance, reduce risk, and minimize costs.

Rowan is seeking an experienced Asset Manager to oversee the management of hyperscale data center campus environments, ensuring optimal performance, sustainability, and customer satisfaction. This role demands a results-driven leader with a proven track record in managing teams, improving processes, and driving operational excellence in a high-performing environment.

The ideal candidate will have experience in Data Center Management, an aptitude for building strong internal and external relationships, and a passion for sustainability. This role offers the opportunity to innovate, lead, and make a meaningful impact in the fast-evolving data center industry.

Essential Responsibilities 

  • Environmental Health and Safety

    • Promote a strong health and safety culture within the organization and comply with security protocols

  • Customer Relationship Management

    • Manage and develop relationships with key hyperscale data center customers, providing technical expertise and leadership

    • Ensure highest levels of performance and customer satisfaction through proactive

      engagement and problem-solving

  • Financial Management

    • Develop, monitor, and manage budgets, variance reports, and asset performance

      financials

    • Ensure financial goals align with operational and customer objectives

  • Operational Excellence

    • Maintain and optimize the Management of existing Rowan-developed data centers

    • Lead the development and onboarding of new data centers to achieve seamless

      integration and operational readiness.

    • Create and maintain Financial and Sustainable metrics to identify improvement

      opportunities and drive positive changes

  • Team Leadership

    • Build, manage, and mentor a high-performing team of professionals

    • Demonstrate success in managing both high- and low-performing employees and

      fostering a collaborative, productive work environment

    • Provide conflict resolution and performance management to ensure team success

  • Vendor and Contractor Management

    • Establish and maintain productive relationships with external vendors, contractors,

      and service providers

    • Manage vendor performance and resolve conflicts to ensure alignment with Rowan’s operational standards

  • Sustainability and Compliance

    • Ensure data center operations adhere to and exceed sustainability standards

      established by Rowan for the campus

  • Process and Systems Improvement

    • Identify, refine, and implement process improvements for operational efficiency

    • Apply best practices in incident management, change management, and fault

      management

    • Leverage technology systems such as Yardi and Procore for operational excellence

Education, Skills, and Experience 

  • Bachelor’s degree in business administration, engineering, or a related field

  • 7+ years of relevant asset management experience managing large-scale customers

  • 7+ years of experience in asset management or operations for hyperscale data center users or similar roles

  • 3+ years of experience building and managing high-performing teams

  • Proven expertise in incident, vendor, and process management

  • Strong organizational and detail-oriented skills with the ability to manage multiple priorities

  • Excellent written and verbal communication skills

  • Demonstrated success in delivering complex projects on time and within budget

  • Security and health & safety awareness

Preferred Qualifications

  • Experience in the technology infrastructure or renewable energy sectors

  • Knowledge of data center construction and operations

  • Passion for sustainability and innovation in the data center industry

Fueled by Excellence & Collaboration 

At Rowan, we are a distributed team united by a common mission to transform data center delivery. Across our two offices, we offer a hybrid work environment supported by teamwork, technology, and in-office gathering time to help you be successful. We are headquartered in Denver, Colorado, and have an office in Seattle, Washington. Our team of talented and passionate individuals is spread out across the U.S. 

 

Here to support you  

At Rowan, we want to make sure you can do great work.  We offer competitive benefits focused on helping you be and achieve your best.  

  • Hybrid working environment  

  • Team building and educational opportunities  

  • Generous benefits package including robust health benefits and a 401(k)-company contribution  

  • Unlimited PTO 

  • Competitive compensation, bonus and an incentive plan  

 

Equal Opportunity Employer 

Rowan Digital is an equal-opportunity employer. We welcome and celebrate diversity in all aspects of our workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive environment where everyone can thrive. 

Average salary estimate

$135000 / YEARLY (est.)
min
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$120000K
$150000K

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What You Should Know About Asset Manager, Rowan Digital Infrastructure

At Rowan Digital Infrastructure, we are on an exciting mission to redefine data center delivery for efficiency and scale. As an Asset Manager, you'll play a pivotal role in managing our hyperscale data center campus environments, ensuring that we not only meet but exceed expectations when it comes to performance and sustainability. Our commitment to exceptional quality means you will work closely with a collaborative and innovative team, leveraging your experience to optimize asset performance while maintaining robust customer relationships. We believe in a hybrid work model, giving you the flexibility to balance in-office collaboration with remote productivity. With a competitive salary ranging from $120K to $150K, along with bonuses and comprehensive benefits, joining Rowan means contributing to sustainable digital infrastructure while also nurturing your own professional growth in a supportive environment. You’ll be at the forefront of driving strategic processes, working alongside passionate individuals who are equally driven to achieve operational excellence. If you're an experienced leader with a knack for team management and a passion for sustainability in the tech industry, Rowan Digital Infrastructure has an incredible opportunity waiting for you. Let's build the future together in Frederick, MD!

Frequently Asked Questions (FAQs) for Asset Manager Role at Rowan Digital Infrastructure
What are the daily responsibilities of an Asset Manager at Rowan Digital Infrastructure?

As an Asset Manager at Rowan Digital Infrastructure, your daily responsibilities will include overseeing the management of our data center assets, ensuring they perform optimally and sustainably. You'll manage customer relationships, provide technical expertise, and ensure the highest levels of customer satisfaction. Additionally, you'll be tasked with developing and monitoring budgets, optimizing operations, and leading a high-performing team to maintain our industry standards.

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What qualifications do I need to apply for the Asset Manager position at Rowan Digital Infrastructure?

To apply for the Asset Manager position at Rowan Digital Infrastructure, you should have at least a bachelor's degree in business administration, engineering, or a related field. We require a minimum of 7 years of relevant asset management experience in hyperscale data centers or similar environments, along with team management experience to lead our talented workforce effectively.

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What is the work environment like for an Asset Manager at Rowan Digital Infrastructure?

At Rowan Digital Infrastructure, the work environment for an Asset Manager is hybrid, combining opportunities for remote work with in-office collaboration. This allows for flexibility while still enabling team engagement and productivity. Our teams are spread across the U.S., promoting a shared mission to transform the data center industry through teamwork and innovative practices.

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How does Rowan Digital Infrastructure support sustainability in data center management?

Rowan Digital Infrastructure is passionately committed to sustainability. As an Asset Manager, you will implement processes ensuring our data centers not only meet but exceed established sustainability standards. You'll work on creating metrics that drive positive changes and also engage with vendors and partners who share our commitment to environmental impact, thereby maintaining a responsible operation.

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What are the key skills required for the Asset Manager role at Rowan Digital Infrastructure?

Key skills required for the Asset Manager role at Rowan Digital Infrastructure include strong organizational and detail-oriented capabilities, excellent communication skills, and proven expertise in vendor and incident management. Your ability to manage multiple priorities effectively and lead a team towards achieving operational excellence are fundamental for success in this role.

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Common Interview Questions for Asset Manager
How have you successfully managed relationships with key clients in your previous roles as an Asset Manager?

In your answer, focus on specific examples that demonstrate your ability to build trust and rapport with clients. Discuss the methods you used for communication and problem-solving, emphasizing your commitment to customer satisfaction and how those relationships contributed to operational success.

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Can you provide an example of a complex project you delivered on time and within budget?

Share a detailed story where you outlined the project's objectives, your role, and the challenges faced. Highlight your planning and resource allocation strategies while showcasing your problem-solving skills to navigate any obstacles, ensuring timely and budget-conscious delivery.

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What strategies do you employ to promote a culture of health and safety in data centers?

When answering this question, discuss your understanding of the importance of health and safety protocols. Describe initiatives you've implemented to promote awareness and compliance within teams, and share examples of how fostering this culture led to improvements in operational efficiency and employee morale.

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How do you handle conflict within your teams and ensure high performance?

Explain your approach to conflict resolution, emphasizing your process of open communication and collaboration. Mention any tools or methods you use to mediate disputes and the importance of performance management in driving team success while fostering a positive work environment.

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What methods do you use for financial management and budget oversight in asset management?

Discuss specific financial management techniques you’ve used, such as variance analysis and performance monitoring. Relate how these methods have successfully aligned with operational objectives and enhanced asset performance in your previous roles.

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What experience do you have with sustainability initiatives in data center operations?

Articulate your passion for sustainability by summarizing previous projects that focused on eco-friendly practices. Share measurable outcomes, such as energy reductions or waste management improvements, highlighting your strategic involvement in implementing initiatives that align with company-wide sustainability goals.

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How do you prioritize and manage multiple projects as an Asset Manager?

Share your project management process, emphasizing tools or techniques you utilize for prioritization, such as Gantt charts or project management software. Discuss how you ensure that all critical tasks are completed on time while maintaining quality standards across projects.

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Describe your experience in managing vendor and contractor relationships?

Explain your approach to establishing and maintaining positive relationships with vendors and contractors. Describe how you ensure their performance aligns with your company's operational standards, and provide an example of a successful partnership you have fostered to achieve business objectives.

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How do you approach process improvement in asset management?

Illustrate your familiarity with process improvement by discussing specific methodologies, such as Lean or Six Sigma. Provide examples of how you have refined existing processes to enhance operational efficiency, focusing on the measurable impact your initiatives have had.

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What steps do you take to ensure your team is high-performing and engaged?

Describe your leadership philosophy and how you mentor and coach team members. Discuss strategies you implement for team engagement, such as regular feedback sessions or team-building activities, and how these practices contribute to a positive and productive work environment.

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DATE POSTED
December 13, 2024

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