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Assistant Manager - 8082

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively.

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager - 8082, Domino's

As an Assistant Manager at Domino's Pizza in Haymarket, VA, you will play a pivotal role in ensuring our team delivers the top-notch service and delicious food that keeps our customers coming back for more. Enjoy the vibrant atmosphere of a bustling franchise where teamwork is not just encouraged but celebrated! You'll assist in everything from managing day-to-day operations to boosting employee morale, ensuring that the store runs smoothly in the absence of the General Manager. Whether it's helping to prepare mouthwatering pizzas or ensuring that our customers feel welcomed and valued, your contributions will directly impact our success. If you have strong communication skills and love to juggle multiple tasks while keeping a fun, fast-paced work environment, this position is perfect for you. We pride ourselves on our clear policies and exciting growth opportunities, making it the perfect time to join Team Washington, Inc. at Domino's. If you're someone who thrives under pressure and is ready to lead a dedicated team, you won't want to miss out on this opportunity to grow your career in the food service industry!

Frequently Asked Questions (FAQs) for Assistant Manager - 8082 Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will oversee daily operations, train employees, ensure high standards of customer service, manage food quality and cleanliness, and handle cash accordingly. You'll play a vital role in maintaining the flow of the restaurant and ensuring that all staff is performing to the best of their abilities.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To succeed as an Assistant Manager at Domino's Pizza, you should possess excellent communication skills, the ability to multitask, and previous experience in a food service or management role. We seek candidates who are dynamic, fast-paced thinkers ready to take charge in a vibrant work environment.

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How can I contribute to team morale as an Assistant Manager at Domino's?

At Domino's Pizza, contributing to team morale is key. As an Assistant Manager, you'll promote a positive and productive work environment through recognition, encouragement, and support. Implementing training and development initiatives can also foster teamwork and camaraderie among staff.

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What does a typical day look like for an Assistant Manager at Domino's Pizza?

A typical day for an Assistant Manager at Domino's Pizza involves overseeing food preparation, managing team shifts, addressing customer feedback, ensuring compliance with cleanliness standards, and actively participating in serving customers. It's about being hands-on and leading by example throughout each busy shift.

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What opportunities for growth are available for Assistant Managers at Domino's Pizza?

Domino's Pizza offers various paths for career advancement. As an Assistant Manager, you'll gain the skills needed to potentially take on a General Manager or even Regional Manager role in the future. We value your growth and provide continuous learning opportunities within our team.

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Common Interview Questions for Assistant Manager - 8082
How would you handle a difficult customer at Domino's Pizza?

When dealing with a difficult customer at Domino's Pizza, it's important to stay calm and listen to their concerns. Acknowledge their frustration, apologize for any mistakes, and offer a solution to rectify the situation. This shows that you genuinely care about their experience.

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What strategies would you implement to improve team performance?

To improve team performance, I would focus on facilitating open communication, encouraging feedback, and implementing regular team meetings to set clear goals. Recognizing and rewarding team achievements is also essential to motivate staff for optimal performance.

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How do you prioritize tasks during a busy shift?

During busy shifts, I prioritize tasks by assessing the immediate needs of customers, first ensuring orders are fulfilled correctly and promptly. Then I delegate tasks to team members while providing support where necessary, all while keeping an eye on overall operations.

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Can you describe a time when you successfully led a team?

In a previous role, I successfully led a team during a particularly busy holiday season by organizing our workflow, ensuring clear communication, and providing support where needed. This approach resulted in achieving our sales targets while maintaining excellent customer service.

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What is your approach to inventory management?

My approach to inventory management includes regular stock checks, establishing reorder points, and maintaining organized storage. Keeping detailed records helps achieve efficient inventory turnover and ensures that we are always prepared to meet customer demands.

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How do you ensure cleanliness and sanitation in the store?

To ensure cleanliness and sanitation in the store, I hold periodic training sessions for staff about health standards and cleanliness practices. Additionally, I implement routine cleanliness checks and encourage team members to take ownership of their work areas.

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What techniques do you use to manage staff schedules effectively?

I use a combination of business forecasts and employee availability to manage staff schedules effectively. Involvement of team members in the scheduling process can help ensure everyone is satisfied while meeting business needs.

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Why do you want to work at Domino's Pizza as an Assistant Manager?

I want to work at Domino's Pizza as an Assistant Manager because I admire the company's commitment to quality service and teamwork. I believe I can contribute my leadership skills and passion for the food industry to enhance the store's performance.

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How do you handle employee conflicts?

To handle employee conflicts, I believe in addressing issues sooner rather than later through open discussions. Mediation between team members may be needed, but listening to both sides can help find a fair resolution that promotes a harmonious working environment.

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What are your long-term goals in the food service industry?

My long-term goals in the food service industry include advancing my career into higher management positions. I aim to cultivate my leadership skills, delivering outstanding service and shaping effective teams that contribute to the company's overall success.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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