Clinical Product Consultant - CDI

Join us. Let’s make a direct impact in healthcare.

Being an Iodine employee means becoming part of something bigger - using clinical AI technology to drive smarter healthcare processes and positively impact patient care.

Who we are:

Recognized as one of Austin’s best places to work, we are a collaborative and dedicated team with innovation built into our DNA. Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations - by automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.

What we’re looking for:

The CDI Product Consultants at Iodine Software join a group of seasoned Clinical team that play an active role in implementation & delivery of the AwareCDI product for our clients. This role interacts with client end users and managers to ensure adoption of best practices workflows while working cross-functionally with the larger Customer Success teams for successful implementation and adoption for our clients. The Consultants also ensure the complexity of our AI technology is married with the clinical perspective and needs of our clients through data analysis, auditing and providing clinical insight into the product development.

What you’ll do:

Support client success through onboarding, implementation and continuous adoption

• Transfer knowledge of our AwareCDI Suite of products and workflows to new and client users 

• Provide client support to drive adoption of the Aware CDI product suite

• Utilize best practice processes for successful client adoption

• Actively manage the client experience to deliver on implementation milestones,

• Manage client support requests and expectations, monitor client adoption of the AwareCDI Suite

• Monitor client key performance indicators to identify opportunities for process improvement for clients

Work with cross-functional teams to deliver a polished client experience

• Collaborate with the larger Iodine Customer Success team to create a seamless, integrated, and consistent experience for clients and users

• Collaborate with Iodine’s Education team as a clinical subject matter expert for content and delivery of educational programs that support best practices in the industry  and with Iodine products

• Collaborate with product teams as a subject matter expert to define and design the clinical elements that drive our product suite

• Provide insights from client interactions to inform future research initiatives and drive product roadmaps

Stay abreast of clinical best practices and industry trends

• Perform medical record review to identify product and client issues and create action plans for process improvement

• Research industry content  to continually expand and improve Iodine Software’s internal and external assets

What we’d love to see:

Minimum Requirements:

• Bachelor’s Degree or equivalent in Nursing (RN) required

• A minimum of 5-7 years of experience in CDI role with demonstrated progressive growth in roles and responsibilities in CDI leadership

• Experience with multiple clinical documentation programs, medical record coding, healthcare billing and revenue cycle management

• Demonstrated presentation skills with various stakeholders ranging from internal partners to C-suite

• Experience presenting CDI content and information

• 5+ years of clinical experience in acute care environments, critical care or ED preferred

• Self-starter, who is extremely motivated to demonstrate success

• Innovator who is looking for unique solutions that solve complex problems

• Attention to detail, highly organized, with an absolute focus on quality of work

• Team player DNA with a desire to solve for the interests of our clients and of our business

• Ability to travel 25 - 50% to client sites and company headquarters

Preferred Requirements:

• Master’s Degree in healthcare related field

• Experience as a CDI Consultant with a heavy emphasis on CDI program assessment and implementation strongly preferred

• Credentialed (CCDS) and active membership with ACDIS

What we offer:

• Comprehensive Healthcare: Fully covered medical, vision, and dental benefits for employees, plus generous dependent coverage.

• Telehealth Services: Convenient access to telehealth services tailored for remote work.

• Savings Accounts: Tax-advantaged savings accounts for healthcare and dependent care expenses.

• Ancillary Benefits: Life, AD&D, and disability insurance paid by Iodine for peace of mind.

• Retirement Plan: Competitive 401(k) retirement plan with a considerable company match.

• Extra Life Insurance: Optional additional life insurance coverage for you and your dependents.

• Accident Insurance: Financial protection against unexpected accidents and critical health issues.

• Critical Illness Insurance: Provides financial support for medical costs and living expenses during serious illness.

• Hospital Indemnity Insurance: Additional support for hospital-related expenses through indemnity insurance.

• Pet Insurance: Affordable options for discounted pet insurance.

• Legal and Identity Protection: Legal and ID theft protection to safeguard personal information.

• Employee Assistance: Confidential employee assistance program for personal and professional challenges.

• Education Allowance: Annual funding for educational pursuits and continuing education to support professional development and skill enhancement.

• Reimbursements: Annual reimbursement for eligible wellness expenses, monthly reimbursement for cell phone and WiFi costs, and a one-time equipment allowance for creating a comfortable home office.
  

Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin  and on our website at www.iodinesoftware.com.