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Senior Enterprise Account Manager

Who We Are

In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive. 

While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.

Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers. 

Our Culture - Everywhere Work Centered Around You

At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth. 

We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks.  Are you ready to join us on the journey to elevate Everywhere Work? 

Why We Need You!

Reporting into the VP Sales ANZ, this role is responsible for building and executing against pipeline for Ivanti’s solutions within an Enterprise customer base across  ANZ.  To add to the existing ANZ team, we are looking for Senior Enterprise Account Managers who will be responsible for a specific territory of new and existing customers. Ideal candidates will have a minimum 5 years of software sales experience working both directly and with the channel, and will be able to demonstrate a consistent track record of strong sales performance and acquired skills.

About The Team

The International Sales organisation at Ivanti is dedicated to understanding and surpassing the expectations of our customers by providing exceptional software and innovative solutions. Our goal is to establish ourselves as a leading global technology provider, empowering organisations to excel in the Everywhere Work by automating processes for discovering, managing, securing and servicing all IT assets.

What You Will Be Doing

  • Navigating customers’ organisations to identify and nurture high-influence contacts
  • Build and maintain effective relationships with these individuals
  • Construct and maintain Account Plans for use within internal, virtual teams
  • Develop contact networks to uncover new projects in the customer base of relevance to Ivanti
  • Develop pipeline within the chosen territory and execute qualified strategies to close revenue
  • Maintain accurate and timely analysis for the wider business concerning forecasts, pipeline and specific campaigns
  • Liaison and co-ordination with other members of the virtual team to effectively prioritise customer engagements
  • Apply all of the above to exceeding sales targets

To Be Successful in The Role, You Will Have

  • Solid software sales history and extensive experience in strategic selling
  • Excellent presentation, time management and communication skills
  • Ability to penetrate accounts at senior/executive level
  • Ability to work as part of a team with Technical Consultants whilst maintaining a self-starter attitude

Roadmap for Success

In 30 days, you will:

  • Get to know the internal systems and stakeholders in the different teams (Friends of Sales, Legal, Compliance Department, etc.)
  • Understand your patch: What is the install base? Which products do they use already? Which new logos are under your responsibility?
  • Understand the product: What are the capabilities and unique selling points of the Ivanti Neurons platform? What is the value add for our customers? What is Ivanti's elevator pitch?

In 60 days, you will:

  • Doing passive shadow-coaching in customer situations with your colleagues.
  • Getting facetime with customers and prospect in your patch.
  • Develop an understanding of your patch: Which customers are on a buying journey? What is the current demand? Which opportunities do you have with your customers and prospects?

In 90 days, you will:

  • Developing a healthy and accurate forecast.
  • Developing a pipeline with the sales plays, which are working best for your patch.
  • Start closing the first deals.

Our Employer Commitment

This job posting will remain active until a qualified candidate is identified.

At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com.

What You Should Know About Senior Enterprise Account Manager, Ivanti

Are you ready to take your sales career to the next level? Join Ivanti as a Senior Enterprise Account Manager and become part of a team that values diverse perspectives and encourages professional growth. As a Senior Enterprise Account Manager at Ivanti, based remotely in Australia, you will be at the forefront of building and executing pipeline strategies tailored for our Enterprise customer base across the ANZ region. In this role, you will navigate complex customer organizations, establish strong relationships with key influencers, and construct comprehensive Account Plans to direct your team effectively. We’re looking for someone with at least 5 years of software sales experience and a robust track record in strategic selling. You’ll be poised to develop contact networks that reveal exciting new projects within your territory and utilize your skills to exceed our sales targets. Collaboration is key, and working alongside Technical Consultants will help ensure you maintain a self-starter attitude while contributing to our collective success. At Ivanti, we pride ourselves on creating an inclusive culture. We understand that when our employees are thriving, so are our customers. So, if you’re ready to champion our mission of elevating Everywhere Work, apply today and join us in making a difference in the lives of organizations around the globe!

Frequently Asked Questions (FAQs) for Senior Enterprise Account Manager Role at Ivanti
What are the main responsibilities of a Senior Enterprise Account Manager at Ivanti?

As a Senior Enterprise Account Manager at Ivanti, your key responsibilities include building and executing a pipeline for our IT solutions, nurturing relationships with high-influence contacts within customer organizations, and coordinating with internal teams to prioritize engagements effectively. You'll also be tasked with developing comprehensive Account Plans and maintaining accurate forecasts regarding your sales pipeline and campaigns.

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What qualifications are necessary for the Senior Enterprise Account Manager position at Ivanti?

To succeed as a Senior Enterprise Account Manager at Ivanti, candidates typically need a solid software sales history with at least 5 years of experience. Strong strategic selling skills, alongside excellent presentation and communication abilities, are crucial. Additionally, experience engaging with senior-level executives is required to navigate complex customer interactions effectively.

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How does Ivanti support the professional development of Senior Enterprise Account Managers?

Ivanti is committed to fostering a culture where all perspectives are valued, which includes supporting the professional development of our Senior Enterprise Account Managers. We provide various programs that focus on skill enhancement, career growth, and collaboration with cross-functional teams to ensure that our employees acquire the necessary tools to excel in their roles.

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What does success look like for a Senior Enterprise Account Manager at Ivanti?

Success as a Senior Enterprise Account Manager at Ivanti is characterized by consistently exceeding sales targets, effectively nurturing high-value relationships within your customer base, and developing a robust pipeline of opportunities in your assigned territory. Additionally, collaborating effectively with internal teams to achieve customer satisfaction and delivering innovative solutions is a key indicator of success.

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What is the company culture like at Ivanti for a Senior Enterprise Account Manager?

At Ivanti, our culture is centered around the concept of Everywhere Work, meaning that we prioritize creating a respectful and inclusive environment for all employees. Senior Enterprise Account Managers will find a supportive atmosphere where collaboration is encouraged, and diverse ideas are valued. We believe that employee fulfillment translates into customer success, and we work diligently to create a balanced work-life blend.

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Common Interview Questions for Senior Enterprise Account Manager
Can you describe your software sales experience relevant to the Senior Enterprise Account Manager role at Ivanti?

When answering this question, focus on specific achievements in your software sales career, highlighting metrics such as revenue growth, client acquisition, and any relevant industry experience. Structure your response to showcase tailored strategies you've employed to meet sales goals and demonstrate how you've contributed to your previous employers' success.

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How do you approach building relationships with senior executives in customer organizations?

To effectively answer this, highlight your strategies for penetrating accounts at senior levels, such as understanding the customer’s business needs and establishing trust through regular, meaningful engagement. Discuss your experience in identifying key contacts and how you’ve nurtured these relationships to foster long-term partnerships.

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What methods do you use to develop an accurate sales pipeline?

In your response, mention your experience with sales forecasting tools and methods you employ to assess opportunities within your territory. Discuss how you prioritize leads based on potential value and challenges faced, and how regularly reviewing and adjusting your pipeline ensures you stay on track to meet or exceed targets.

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Describe a successful strategy you implemented to close a challenging deal.

When discussing a challenging deal, provide a narrative that outlines the obstacles you faced and how you overcame them. Emphasize your problem-solving skills, creativity in proposal crafting, and your ability to collaborate with your team or stakeholders effectively to articulate the solution’s value.

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How do you plan to hit your sales targets in your first 90 days as a Senior Enterprise Account Manager at Ivanti?

To effectively tackle this question, outline a strategic plan that includes understanding your assigned territory, building relationships, and identifying quick wins. Discuss your approach to leveraging Ivanti’s existing customer base and obtaining insights from current team members as you develop your sales strategies.

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What role does teamwork play in your success as a Senior Enterprise Account Manager?

Response should emphasize the importance of collaboration between sales, technical consultants, and other internal teams. Discuss specific instances where teamwork has led to successful client outcomes and how it reinforced your ability to solve problems and drive results collectively.

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Can you explain how you handle objections from potential clients?

When answering this question, provide a structured approach to addressing objections, such as actively listening, empathizing with the client's concerns, and responding thoughtfully. Share examples of overcoming objections in the past and how you’ve turned those situations into opportunities for further engagement.

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What do you believe sets Ivanti apart from its competitors in the market?

Convey your knowledge of Ivanti’s unique offerings, particularly highlighting the Ivanti Neurons platform’s capabilities and the innovative solutions offered. Discuss how Ivanti’s commitment to enhancing Everywhere Work elevates its value proposition in the market and aligns with customer needs.

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How do you prioritize your time when managing multiple accounts?

Illustrate your time management techniques, such as prioritizing client needs based on potential ROI and urgency. Talk about the tools you use for tracking tasks and engagements, ensuring that all accounts receive the appropriate attention and strategic focus.

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What motivates you in your role as a Senior Enterprise Account Manager?

Your response should reflect on intrinsic and extrinsic motivators, such as the thrill of closing deals, nurturing customer relationships, or contributing to team success. Conveying your personal drive will show your passion for the role and alignment with Ivanti’s values.

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Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure and service all their IT assets. It is through diverse and inclusive hiring, decision-making, an...

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DATE POSTED
January 3, 2025

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