SalesForce Technical Architect
About Qsic
Qsic is a pioneering force in AI-driven audio retail media, leading the market across North America and Australasia. We specialize in creating immersive audio retail channels within large physical store networks, enabling retailers to engage customers at the critical point of purchase while offering innovative advertising solutions to suppliers.
Our mission is to unlock the untapped revenue potential of physical retail spaces through cutting-edge technology and superior customer service. Learn more about our transformative solutions at getqsic.com.
Diversity and Inclusion
At Qsic, we are deeply committed to fostering a diverse and inclusive work environment. We are proud to be an equal opportunity employer, welcoming applicants from all backgrounds to join our dynamic team.
About the Role
Qsic is seeking a dynamic, action-oriented Salesforce Technical Architect to lead the development and execution of our Salesforce capabilities, ensuring they align with the company’s operational model and growth trajectory.
This senior role is central to modernizing our CRM systems end-to-end, bridging teams across the US and APAC regions, and enabling collaboration across sales, operations, and finance departments to prioritize and execute critical business objectives.
We are a market leader in retail audio technology with contracts spanning 18,000 stores and ambitious growth plans. This position offers an exciting opportunity to contribute directly to our continued success and expansion. If you thrive in a collaborative environment, enjoy solving complex challenges, and are eager to make real-time, impactful contributions, this role is for you.
Key Responsibilities
Primary Projects and Deliverables:
Modernize existing workflows for enterprise customers, including service calls, service delivery, lead workflows, compliance integration, and revenue object management.
Maintain and improve Salesforce profile layouts and system validation/controls.
Architect new project structures, including inventory management, CPQ (Configure, Price, Quote), revenue objects, compliance, and sales tax integrations.
Develop and refine reporting and analytics tools to provide actionable insights for the operations team.
Implement Marketing Cloud to enhance customer engagement.
Map Salesforce backend integrations with Qsic domain IP and APIs.
Optimize Salesforce data structures, focusing on contact databases and key customer information.
Ongoing and Secondary Responsibilities:
Collaborate with cross-functional teams to drive system improvements and ensure alignment with business needs.
Recommend and execute enhancements to the Salesforce planning framework.
Provide technical leadership for Salesforce-related projects, ensuring scalability and efficiency.
Qualifications
Required Experience and Skills:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
5-7 years of IT experience, including 2-4 years of progressive Salesforce development experience (e.g., Mulesoft, Marketing Cloud, Service Cloud).
Strong proficiency in Salesforce architecture and technical development.
Expertise with Salesforce integration, automation, and data optimization techniques.
Experience with tools like Excel, Jira, Confluence, LeanIX, and Python.
Excellent communication skills, enabling effective collaboration with stakeholders.
Proven ability to deliver scalable, impactful solutions in a fast-paced environment.
Nice-to-Have Skills:
Salesforce Technical Architect certification or similar credentials.
Experience with CPQ or compliance-related systems.
Familiarity with API integrations and advanced reporting tools like Tableau.
Package and remuneration
per annum
Company contributions to 401k
Medical and dental benefits
Flexible working arrangements
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
At Qsic, we're on a mission to revolutionize audio retail media by enhancing customer experiences in physical retail spaces. We’re looking for a Salesforce Technical Architect to join our innovative team in Dallas, Texas. In this role, you will be pivotal in modernizing our Salesforce systems to align with our business goals and drive the future of our company. As a key player in our organization, you'll oversee the transformation of our workflows for enterprise customers, integrating critical operational aspects from sales to finance. You'll have the chance to architect new project structures while promoting best practices in Salesforce integration and data optimization. If you thrive in a fast-paced environment and enjoy tackling complex challenges, this is the perfect opportunity for you! Your expertise will directly impact our expansive growth as we engage with 18,000 stores and expand our reach across North America and Australasia. We're not just looking for skills, but a passion for making a tangible difference in our dynamic workplace filled with diverse talents. By joining Qsic, you’ll be part of a committed team eager to unlock the untapped revenue potential of retail while leveraging cutting-edge technology. We’re big on collaboration and heavily focused on fostering an inclusive atmosphere where every voice counts. If this sounds like your next adventure, we can’t wait to meet you!
At Quality Systems Integrated Corporation, we are committed to total customer satisfaction. While we continue to develop unique solutions for the needs of the electronics industry, we strive to uphold the highest quality practices that enable us t...
2 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
