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Director, BizOps and Strategy - Special Projects

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction, and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and teammates from companies like McKinsey, Bain, BCG, Better, Nerdwallet etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Director, BizOps & Strategy - Special Projects to work directly with our cofounder/CEO, Art Agrawal. You will act as an extension of our CEO and own a variety of projects ranging from solving operational issues, driving alignment and execution on critical initiatives, increasing Art's efficiency by helping him prioritize his most important meetings and communications, making decisions on his behalf, and keeping our teams accountable. You will foster trust and credibility with the rest of the executive team as the CEO’s closest proxy and advisor. Your main objective will be to identify and remove bottlenecks for our CEO and partner closely with him to scale our business. 

As the Sr Manager, BizOps & Strategy, you'll own special projects and will have a unique opportunity to view and understand a company’s day-to-day challenges and priorities from the vantage point of a CEO. You will be exposed to every function at Jerry (product, operations, finance, engineering, data, marketing, etc) and learn how to execute big-picture strategies and navigate the intricacies of a complex business. If you’re looking for an opportunity to greatly accelerate your career trajectory, we’d love to hear from you!

How you will make an impact:

  • Identify and implement process improvements to streamline cross-functional operations, enabling Jerry to scale efficiently while maintaining a high-performance culture

  • Act as our CEO’s liaison, ensuring clear communication with internal teams and external partners, while effectively managing expectations and timelines

  • Build and maintain reports and dashboards to track company performance metrics, providing actionable insights to our CEO and leadership team to inform decision-making

  • Lead and oversee high-priority projects from concept to execution, working closely with different teams to ensure alignment with company goals

Preferred experience:

  • 6+ years of experience; ideally a mix of management consulting, venture capital, or private equity, and product, business operations, strategy or growth

  • Bachelor's degree in a STEM, economics, or related discipline

  • Must be located in the San Francisco Bay area or willing to relocate (you will be working on-site at our Palo Alto office)

What we are looking for:

  • Structured problem-solver: You’re a logical thinker and make decisions based on data, but also have good instincts when data is limited.

  • Owner: No challenge is too complex, no issue is too hard.

  • Tenacious: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

  • Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

  • Strong communicator: You communicate effectively to a wide range of audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Art Agrawal
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Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Director, BizOps and Strategy - Special Projects, Jerry

If you're looking for an exciting challenge in your career, Jerry is searching for a dynamic Director, BizOps and Strategy - Special Projects to join our team in Palo Alto. This is not just any job; it's an opportunity to work closely with our visionary co-founder and CEO, Art Agrawal. In this role, you'll be the right hand to Art, tackling a diverse range of projects from resolving operational hiccups to driving critical initiatives that can propel Jerry towards a $5 billion valuation. You’ll be the crucial liaison between the CEO and our talented teams, ensuring that communication is seamless and that we all work towards our shared goals effectively. Imagine having a front-row seat to our company’s operations, interacting with every department from product to marketing, and applying your skills to streamline processes and enhance performance. Your analytical intellect and structured problem-solving will be put to the test as you identify bottlenecks and implement creative solutions. With the startup spirit prevalent in our culture, you'll be encouraged to take ownership of your projects and drive them to success. If you're tenacious, organized, and a strong communicator, this is the place for you! Innovation is at the heart of Jerry, and with our robust growth and an impressive track record in the AI-driven automotive sector, your journey will be both impactful and rewarding. We can’t wait to see how you can help Jerry redefine car ownership for millions!

Frequently Asked Questions (FAQs) for Director, BizOps and Strategy - Special Projects Role at Jerry
What are the key responsibilities of the Director, BizOps and Strategy - Special Projects at Jerry?

As the Director, BizOps and Strategy - Special Projects at Jerry, your responsibilities include working closely with the CEO on key projects, resolving operational challenges, leading special initiatives, and ensuring effective communication within teams. You’ll also manage performance metrics and oversee high-priority projects from concept to execution.

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What qualifications are needed for the Director, BizOps and Strategy - Special Projects role at Jerry?

To be considered for the Director, BizOps and Strategy - Special Projects position at Jerry, you should have over 6 years of relevant experience, preferably in management consulting, venture capital, or private equity, combined with a strong background in business operations or strategy. A Bachelor's degree in a STEM field or economics is also required.

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What is the company culture like at Jerry for the Director, BizOps and Strategy - Special Projects?

At Jerry, the culture is vibrant and innovative, characterized by collaboration and continuous improvement. As a Director in BizOps and Strategy - Special Projects, you will be immersed in a talent-rich environment where you'll work alongside passionate individuals keen on disrupting the automotive market. Your contributions will be valued, and you'll have opportunities for significant career growth.

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How does the Director, BizOps and Strategy - Special Projects support the CEO at Jerry?

The Director, BizOps and Strategy - Special Projects acts as a close advisor to the CEO, helping to prioritize meetings, manage communications, and ensure timely decisions are made. You'll identify operational bottlenecks and run initiatives that drive the company's strategic objectives, ultimately enhancing the CEO's effectiveness.

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What impact can the Director, BizOps and Strategy - Special Projects have at Jerry?

As a Director, you will make a significant impact by streamlining cross-functional operations, leading special projects, and providing actionable insights through performance reporting. Your leadership will help scale Jerry as it aims for exponential growth and an enhanced market presence.

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Common Interview Questions for Director, BizOps and Strategy - Special Projects
Can you describe how you prioritize competing priorities as a Director, BizOps and Strategy - Special Projects?

When facing competing priorities, I evaluate each task based on urgency and alignment with overarching business goals. I communicate with stakeholders to gain insights on their expectations, then I organize the tasks accordingly. This structured approach ensures that critical initiatives receive the attention they need to drive business forward.

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What experience do you have in managing high-stakes projects?

In my previous role, I managed several high-stakes projects where I led cross-functional teams to ensure alignment with company objectives. I developed project timelines, tracked progress, and adjusted resources as needed. My ability to navigate challenges while maintaining clear communication was key to successful project execution.

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What strategies do you use to identify operational bottlenecks?

To identify operational bottlenecks, I analyze workflow processes through data analysis and feedback from team members. This helps me pinpoint inefficiencies. I then implement targeted improvements and monitor results to ensure effectiveness, always engaging with teams for continuous input and adjustment.

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How do you ensure effective communication with internal teams?

I prioritize creating an open communication culture by leveraging tools that facilitate information sharing, such as regular check-ins and project management software. I also tailor my communication style to fit the needs of different teams, ensuring everyone is informed and aligned on project goals.

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Can you provide an example of a successful process improvement you’ve implemented?

In a previous role, I led a process improvement initiative that streamlined our reporting functions, which reduced report generation time by 30%. By utilizing automation tools and revising the reporting framework, I freed up team resources to focus on strategic analysis, enhancing both efficiency and effectiveness.

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Describe your approach to data-driven decision-making.

I believe in a robust data-driven decision-making process. I collect and analyze relevant data, identify trends, and collaborate with team members to interpret findings. This information guides my recommendations and actions, ensuring they align with our strategic objectives while being flexible to adapt as new data emerges.

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What qualities do you think are essential for a Director, BizOps and Strategy - Special Projects?

Key qualities for this position include strong analytical skills, effective communication, organizational prowess, and the ability to remain calm under pressure. Additionally, initiative and a proactive mindset are crucial to driving projects and improvements in a dynamic, fast-paced startup environment.

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How do you handle conflicts within teams?

I approach conflicts with open-mindedness and empathy, seeking to understand each party's perspective first. I facilitate discussions to identify common ground and work collaboratively towards a resolution that satisfies all involved. Encouraging ongoing dialogue helps prevent future conflicts and builds stronger team cohesion.

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What techniques do you use to lead a cross-functional team effectively?

Leading a cross-functional team requires clarity of purpose and fostering collaboration. I establish clear goals, define roles, and facilitate regular meetings to monitor progress and address concerns. I also celebrate successes, which promotes morale and motivates the team to continue working towards our shared objectives.

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Why do you want to work for Jerry as the Director, BizOps and Strategy - Special Projects?

I am drawn to Jerry because of its innovative approach to disrupting the automotive industry through technology. I admire the company's commitment to simplifying car ownership and its impressive growth trajectory. As a Director, I want to contribute to Jerry’s mission and help propel its journey to becoming a billion-dollar business.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 20, 2024

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