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Director, BizOps and Strategy - Special Projects - job 1 of 2

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction, and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and teammates from companies like McKinsey, Bain, BCG, Better, Nerdwallet etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Director, BizOps & Strategy - Special Projects to work directly with our cofounder/CEO, Art Agrawal. You will act as an extension of our CEO and own a variety of projects ranging from solving operational issues, driving alignment and execution on critical initiatives, increasing Art's efficiency by helping him prioritize his most important meetings and communications, making decisions on his behalf, and keeping our teams accountable. You will foster trust and credibility with the rest of the executive team as the CEO’s closest proxy and advisor. Your main objective will be to identify and remove bottlenecks for our CEO and partner closely with him to scale our business. 

As the Sr Manager, BizOps & Strategy, you'll own special projects and will have a unique opportunity to view and understand a company’s day-to-day challenges and priorities from the vantage point of a CEO. You will be exposed to every function at Jerry (product, operations, finance, engineering, data, marketing, etc) and learn how to execute big-picture strategies and navigate the intricacies of a complex business. If you’re looking for an opportunity to greatly accelerate your career trajectory, we’d love to hear from you!

How you will make an impact:

  • Identify and implement process improvements to streamline cross-functional operations, enabling Jerry to scale efficiently while maintaining a high-performance culture

  • Act as our CEO’s liaison, ensuring clear communication with internal teams and external partners, while effectively managing expectations and timelines

  • Build and maintain reports and dashboards to track company performance metrics, providing actionable insights to our CEO and leadership team to inform decision-making

  • Lead and oversee high-priority projects from concept to execution, working closely with different teams to ensure alignment with company goals

Preferred experience:

  • 6+ years of experience; ideally a mix of management consulting, venture capital, or private equity, and product, business operations, strategy or growth

  • Bachelor's degree in a STEM, economics, or related discipline

  • Must be located in the San Francisco Bay area or willing to relocate (you will be working on-site at our Palo Alto office)

What we are looking for:

  • Structured problem-solver: You’re a logical thinker and make decisions based on data, but also have good instincts when data is limited.

  • Owner: No challenge is too complex, no issue is too hard.

  • Tenacious: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

  • Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

  • Strong communicator: You communicate effectively to a wide range of audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Art Agrawal
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What You Should Know About Director, BizOps and Strategy - Special Projects, Jerry

Are you ready to make an impactful move in your career? Jerry, a pioneering pre-IPO startup based in Palo Alto, is on the lookout for a dynamic Director, BizOps and Strategy - Special Projects to join our exceptional team. With $240M in funding and a remarkable 40X revenue growth in just four years, we’re poised to disrupt a massive market and aim for a $5B business in the near future. Working closely with our cofounder and CEO, Art Agrawal, you'll act as a trusted advisor and extension of his strategy, taking ownership of key operational projects that fuel our growth. Your role would be to smooth the path for our CEO by prioritizing meetings, facilitating critical initiatives, and keeping our teams aligned. Every day will bring new challenges, allowing you to influence how we operate across product, operations, finance, engineering, and more. If you're a structured problem-solver with 6+ years of experience in management consulting, venture capital, or similar fields, we want you to dive into our exciting ecosystem. Here at Jerry, we believe in making a difference, and we encourage passionate individuals who thrive in fast-paced environments. So, if you’re eager to accelerate your career while tackling meaningful projects in a talent-rich setting, apply today and let’s drive change together!

Frequently Asked Questions (FAQs) for Director, BizOps and Strategy - Special Projects Role at Jerry
What are the responsibilities of the Director, BizOps and Strategy - Special Projects at Jerry?

As the Director, BizOps and Strategy - Special Projects at Jerry, you will play an instrumental role in streamlining operations and driving strategic alignment across the organization. You'll work directly with our CEO, Art Agrawal, taking ownership of high-priority projects that require tactical execution and problem-solving skills. Your key responsibilities will include enhancing operational efficiency, ensuring team accountability, and providing insightful reports and dashboards to the executive team to aid in decision-making.

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What qualifications are required for the Director, BizOps and Strategy - Special Projects role at Jerry?

Candidates for the Director, BizOps and Strategy - Special Projects position at Jerry should ideally have over 6 years of experience, particularly in management consulting, venture capital, or business operations. A bachelor's degree in a relevant field such as STEM, economics, or a similar discipline is expected. Additionally, it's essential to have strong organizational skills, a structured problem-solving mindset, and effective communication abilities to navigate various stakeholder expectations.

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How can the Director, BizOps and Strategy - Special Projects impact Jerry's growth?

The Director, BizOps and Strategy - Special Projects will have a direct impact on Jerry's growth strategy by identifying bottlenecks and implementing process improvements to ensure efficient scaling. By acting as a liaison for our CEO, you'll enhance communication between teams and contribute to aligning initiatives with our overarching business goals, ultimately driving the company's trajectory towards becoming a $5B enterprise.

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What is the work environment like for the Director, BizOps and Strategy - Special Projects at Jerry?

The work environment for the Director, BizOps and Strategy - Special Projects at Jerry is fast-paced and filled with passionate, egoless individuals who are committed to solving real-world problems. Being part of a talent-dense ecosystem means you'll face exciting challenges every day while having the resources and support of skilled colleagues to help you thrive. You'll be immersed in a culture that encourages innovation and teamwork, ultimately aiming for streamlined operations and impactful strategies.

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Is relocation necessary for the Director, BizOps and Strategy - Special Projects position at Jerry?

Yes, the Director, BizOps and Strategy - Special Projects role at Jerry requires you to be located in the San Francisco Bay area or willing to relocate, as this position will be onsite at our Palo Alto office. Being present in our dynamic work environment is crucial for collaborating effectively with the executive team and driving our strategies forward.

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Common Interview Questions for Director, BizOps and Strategy - Special Projects
Can you describe a time when you successfully led a cross-functional project?

When answering this question, outline a specific project you managed, emphasizing your role in coordinating efforts across various departments. Highlight your strategies for fostering teamwork, resolving conflicts, and ensuring meeting deadlines, which illustrates your capacity as a leader within cross-functional environments.

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How do you prioritize tasks when managing multiple projects?

Discuss your approach to prioritization, mentioning tools or methods such as task matrices or project management software that help you assess urgency and impact. Provide an example of a situation where you balanced several responsibilities effectively while ensuring quality outcomes.

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What metrics do you consider important for tracking business performance?

In your response, detail key performance indicators relevant to operations such as revenue growth, customer acquisition cost, and operational efficiency. Emphasize your ability to analyze these metrics and how they guide strategic recommendations to senior management.

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How do you foster strong communication across teams?

Explain your techniques for enhancing communication, which may include regular updates, team meetings, or collaborative platforms. Describe a specific instance where your efforts significantly improved communication and led to better project outcomes.

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What do you do if you encounter a significant obstacle during a project?

Contacting this question, describe your problem-solving framework. Share an example where you faced a significant obstacle, how you assessed the situation, and the steps you took to resolve it, demonstrating your resilience and strategic thinking.

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How do you ensure accountability among team members?

Discuss your strategies for promoting accountability, including setting clear expectations, regular feedback sessions, and establishing performance metrics. Use an example to illustrate how your approach has led to successful project outcomes.

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What strategies do you employ for effective decision-making?

Explain your decision-making approach, emphasizing data analysis, stakeholder input, and scenario planning to make informed choices. Provide an example where this process led to a positive outcome, showcasing your strategic mindset.

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Can you talk about a time you had to influence senior leadership on a strategic decision?

Bring a specific example where you successfully influenced senior leadership, detailing your preparation, the data you presented, and how you addressed any concerns. This showcases your ability to communicate and persuade effectively.

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How do you approach process improvements in a business setting?

Discuss the methodology you use for identifying process inefficiencies and your approach to implementing changes. Be specific about a successful improvement initiative you led, focusing on the impact it had on the business.

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What do you think sets Jerry apart from its competitors in the automotive industry?

Research Jerry’s unique offerings and articulate what you believe sets it apart, such as its AI-powered solutions and user-centric app design. Connect these points to how they create value for customers and distinguish Jerry in the competitive landscape.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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BADGES
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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 28, 2024

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