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Principal Product Manager, New Product (B2B GenAI platform)P

You could be a product manager anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a principal product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

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What You Should Know About Principal Product Manager, New Product (B2B GenAI platform)P, Jerry

Are you ready to take your career to the next level? Join Jerry as a Principal Product Manager for our exciting B2B GenAI platform, Propelix, based in sunny Palo Alto! At Jerry, we're not just another startup; we're a trailblazing company backed by $240 million in funding and an impressive 40X revenue growth in just four years. You’ll have the unique opportunity to report directly to our COO and collaborate with an exceptional team drawn from industry giants like Nvidia and Robinhood. Help us transform Propelix into a $5 billion powerhouse while working in a fast-paced environment that nurtures your professional growth. Your core mission will be driving the development of our GenAI platform, harnessing customer insights to craft innovative features, and ensuring customer success from the initial rollout and beyond. Say goodbye to mundane tasks, as you'll engage with early adopters and leverage their feedback to refine our offering, ensuring we meet their evolving needs. You’ll bring structure to ambiguous situations while fostering open lines of communication across various stakeholders. If you have a passion for product management and experience in early-stage B2B SaaS startups, you might be the perfect fit! We are transforming car ownership with our AllCar™ super app, and this role sits at the heart of that innovation. Join us, and let’s revolutionize the industry together!

Frequently Asked Questions (FAQs) for Principal Product Manager, New Product (B2B GenAI platform)P Role at Jerry
What are the key responsibilities of a Principal Product Manager at Jerry?

As a Principal Product Manager at Jerry, your critical responsibilities will involve leading the development of our B2B GenAI platform, Propelix. This includes driving product development from inception, utilizing customer feedback to refine product-market fit, and ensuring successful implementation for our initial customers. You will also play a significant role in defining our integration features and processes, aimed at enhancing customer satisfaction and growth.

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What qualifications are needed for the Principal Product Manager position at Jerry?

To thrive as Jerry's Principal Product Manager, candidates should hold a Bachelor’s degree in a discipline that demands critical thinking. An ideal background includes 5-10 years of relevant experience, emphasizing structured problem solving—possibly from top consulting firms or investment backgrounds—followed by experience in product management at early-stage B2B SaaS startups.

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Can you explain the work environment at Jerry for the Principal Product Manager?

At Jerry, the work environment is dynamic and intellectually stimulating. As a Principal Product Manager, you’ll be surrounded by talented individuals with backgrounds from leading tech companies, providing an excellent opportunity for collaboration and learning. The culture promotes innovation, autonomy, and ownership, making it an exciting place for career growth.

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What is the career growth potential in the Principal Product Manager role at Jerry?

Working as a Principal Product Manager at Jerry offers tremendous career growth potential. You will be at the forefront of developing Propelix, directly impacting its success. As the platform flourishes and the company scales, leadership opportunities and the ability to contribute to strategic decisions become available, positioning you for senior roles in the future.

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How does Jerry support diversity and inclusion for its employees?

Jerry is committed to fostering a diverse and inclusive workplace. We embrace diversity in all forms and provide equal opportunities for all employees, regardless of race, gender, or background. Our inclusive culture ensures that every team member's voice is valued, promoting a supportive environment where everyone can thrive.

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What technologies will the Principal Product Manager work with at Jerry?

As a Principal Product Manager at Jerry, you will work closely with advanced AI technologies, specifically around generative AI and natural language processing. Propelix serves as a customizable AI-powered virtual agent framework, and you will delve into various tech stacks that support the innovation and implementation of this groundbreaking platform.

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What can candidates expect in the interview process for the Principal Product Manager role at Jerry?

Candidates applying for the Principal Product Manager position at Jerry can anticipate a thorough interview process, which may include multiple rounds discussing both technical skillsets and cultural fit. Expect engaging discussions on product management strategies, situational problem-solving, and your visions for the B2B GenAI sector.

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Common Interview Questions for Principal Product Manager, New Product (B2B GenAI platform)P
How do you approach product development from 0 to 1?

When answering this question, emphasize the importance of customer discovery and validation. Discuss how you gather insights from potential users, prototype solutions, and iterate based on feedback. Highlight your examples of past experiences that reflect your systematic and strategic approach to driving early-stage product development.

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Can you describe a time when you successfully implemented customer feedback into a product?

Focus on a specific incident where customer feedback significantly influenced product features or enhancements. Detail the process of gathering, analyzing, and prioritizing that feedback, demonstrating how it led to improved customer satisfaction and ultimately contributed to the product's success.

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What methodologies do you use for project management?

Discuss your familiarity with various project management methodologies like Agile, Scrum, or Kanban. Explain how you leverage these methodologies to ensure effective communication, team collaboration, and timely delivery of projects, adapting your approach as needed to suit the project context.

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How do you manage stakeholder expectations while developing a new product?

An ideal response would highlight your skills in communication and negotiation. Explain how you keep stakeholders informed through regular updates, manage dependencies effectively, and ensure alignment with the product vision. Share a past example that illustrates your ability to navigate complex stakeholder dynamics thoughtfully.

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What tools do you find most effective for tracking product performance?

Identify tools and software platforms you find valuable for tracking product performance, such as Google Analytics, Firebase, or dashboard tools like Tableau. Discuss why you prefer these tools, how you use the data collected to inform decision-making, and how they help you measure success and iterate on the product.

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Describe your experience with B2B product management.

Illustrate your specific experiences with B2B products, detailing challenges and successes you've encountered. Highlight unique aspects of B2B product management, such as relationship-building with enterprise clients, understanding their needs, and ensuring that the product delivers on complex requirements.

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How do you prioritize features in product development?

Discuss the frameworks you utilize for prioritization, such as RICE (Reach, Impact, Confidence, Effort) or MoSCoW (Must have, Should have, Could have, Won't have). Explain how you engage stakeholders in the prioritization discussion and balance customer needs with business objectives.

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What strategies do you employ to ensure a successful product launch?

Share your steps for orchestrating a successful product launch, including market analysis, pre-launch testing, and go-to-market strategies. Highlight the collaborative efforts you make with marketing, sales, and customer success teams to ensure a unified and impactful launch.

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How do you handle product failures or setbacks during development?

Discuss your ability to view failures as learning opportunities. Provide an example where you encountered setbacks and describe how you assessed the situation, made necessary adjustments, and communicated transparently with your team and stakeholders to move forward effectively.

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What do you believe to be the future of B2B GenAI platforms?

Your response should reflect your knowledge of current industry trends and future directions. Discuss the potential for increased customization, scalability, and integration within business ecosystems while emphasizing the growing importance of AI-driven solutions in transforming traditional business processes.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 28, 2024

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