Associate Renewals Manager - (Remote - US)
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for an Associate Renewals Manager in the United States.
As an Associate Renewals Manager, you’ll be an essential part of a high-performing team dedicated to retaining and growing a thriving SMB customer base. You’ll work directly with customers to assess their business needs, anticipate potential risks, and ensure they continue to find value in the platform. This role is a perfect fit for someone passionate about customer success, strategy, and long-term growth. You’ll collaborate closely with internal teams to develop creative retention strategies and help shape the future of the renewals process.
Accountabilities:
- Own and manage customer renewals across a portfolio of SMB accounts
- Collaborate with Customer Success Managers to ensure alignment and customer satisfaction
- Identify retention risks and create tailored strategies to mitigate churn
- Lead renewal conversations and negotiate commercial terms with key stakeholders
- Accurately forecast renewal revenue and update pipeline accordingly
- Track customer health indicators and proactively address engagement issues
- Contribute to the continuous improvement of the renewals playbook and internal processes
- 0–2 years of experience in customer success, renewals, or SaaS sales
- Strong communication and negotiation skills with a customer-first mindset
- Familiarity with Salesforce or similar CRM tools (experience with Salesloft is a bonus)
- Ability to manage multiple accounts and prioritize tasks effectively
- Comfortable navigating commercial discussions and contract terms
- Self-starter with a collaborative spirit and growth mindset
- Positive attitude and a passion for building lasting customer relationships
- Competitive salary and bonus structure
- Opportunity to work remotely within the U.S.
- Career development in a fast-growing, tech-driven company
- Exposure to cutting-edge tools and AI-powered platforms
- Inclusive and collaborative team culture
- Internal mobility and upskilling opportunities
- Recognition programs and regular performance feedback
Jobgether hiring process disclaimer
This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.
Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.
Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.
If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.
Thank you for your interest!
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