Revenue Operations Manager - (Remote - US) - job 1 of 2

As a Revenue Operations Manager at Jobgether, your main responsibilities will include optimizing sales workflows, managing the Deal Desk to streamline pricing and offers, and ensuring data accuracy within our CRM systems. You'll also be pivotal in designing incentive compensation programs, leading pipeline planning, and deploying AI-driven solutions to automate operations, ensuring alignment with growth objectives.

To qualify for the Revenue Operations Manager position at Jobgether, candidates should ideally hold a Bachelor’s degree in Business, Finance, Economics, or a related field. In addition, having a minimum of five years of experience in revenue operations, proficiency in Salesforce and Google Suite, as well as familiarity with financial modeling and CPQ tools, is essential to excel in this role.

Jobgether is committed to supporting the professional growth of our Revenue Operations Manager by providing access to training resources, tools for ongoing education, and opportunities for cross-functional collaboration. Our culture encourages continuous learning, helping you innovate and optimize operations effectively.

In your role as a Revenue Operations Manager at Jobgether, you will work with Salesforce, various quoting tools, data visualization platforms like Tableau, and AI-driven automation tools. Proficiency in Excel and Google Suite will also be essential to analyze data and generate reports for informed decision-making.

The company culture at Jobgether is mission-driven and highly collaborative, making it an excellent environment for a Revenue Operations Manager. We embrace a fully remote work setup, promote work-life balance with benefits such as unlimited PTO, and foster an inclusive atmosphere where diverse ideas and teamwork are encouraged.

To optimize sales workflows effectively, I first assess existing processes and identify bottlenecks. I then engage with the sales team to gather feedback and implement changes that streamline these processes, leveraging technology where necessary. Continuous monitoring and adjustments based on metrics will help ensure ongoing efficiency.

In my previous roles, I extensively used Salesforce for managing customer relationships and sales processes. I ensured that data was consistently updated and accurate, utilized reports for forecasting, and developed dashboards to provide insights to leadership, playing a key role in decision-making.

Supporting sales teams starts with understanding their challenges and resource needs. I would implement training sessions focused on systems usage, maintain open communication to provide ongoing support, and regularly review processes to refine them based on performance insights and team feedback.

My approach to pipeline planning involves collaborating with sales managers to analyze historical data and current market trends. I assess the performance of existing pipelines and use that data to forecast future sales, aligning our goals with organizational growth objectives.

To stay current on industry trends, I regularly attend webinars, participate in professional groups, and read relevant articles and research on revenue operations. Networking with peers and industry experts also aids in sharing insights and learning best practices.

One significant challenge I faced was resistance to new processes among team members. I overcame this by transparently communicating the benefits of changes and providing hands-on training to ensure everyone felt supported during the transition, which ultimately led to greater buy-in.

Incorporating AI into revenue operations involves identifying repetitive tasks that can be automated. I advocate for using AI tools for data analysis and reporting to enhance accuracy and efficiency, allowing the team to focus on strategic initiatives that drive growth.

A Revenue Operations Manager plays a crucial role in maintaining a positive company culture by fostering collaboration across departments. By enabling teams with the tools and support necessary for success, they help create an environment where employees feel valued and motivated to contribute.

In my last role, I identified gaps in data entry that were leading to inaccuracies in reports. To address this, I implemented a double-check system along with periodic audits, ensuring data entered into our systems was verified and accurate, which significantly improved our reporting reliability.

Managing competing priorities requires a strategic approach to prioritize tasks based on urgency and impact. I believe in setting clear objectives and timelines, regularly communicating with stakeholders to align on expectations while ensuring my team is empowered to meet these priorities effectively.