Business Systems Analyst Senior - job 1 of 3

As a Senior Business Systems Analyst at FIS Global, your primary responsibility will involve acting as the voice of the customer to drive product development. You'll manage the design and functionality of credit solutions, identify improvement strategies, reengineer processes for efficiency, select appropriate technology solutions, and conduct testing to ensure system accuracy.

To qualify for the Senior Business Systems Analyst role at FIS Global, you typically need a Bachelor’s degree in computer science, information systems, or equivalent experience, along with at least six years of demonstrated business systems analysis experience. Experience with large-scale projects and knowledge of the financial services industry are crucial.

The Senior Business Systems Analyst is vital in supporting the financial services industry at FIS Global by ensuring that our teams deliver market-leading fintech solutions. By analyzing and improving systems, you'll enhance product functionality, facilitating smoother processes for payment, banking, and investment activities across various sectors.

At FIS Global, Senior Business Systems Analysts can expect a collaborative work environment that values diversity and inclusion. You will work in a scrum setting with a supportive team and have access to continuous learning and development opportunities to help you advance in your career.

While not mandatory, having experience in credit card processing is definitely an added bonus for a Senior Business Systems Analyst at FIS Global. It would provide valuable insights and expertise relevant to the industry, contributing to the overall success of the credit solutions you will be working on.

When answering this question, highlight specific projects you have worked on, especially those involving large-scale implementations. Discuss your role in facilitating communication between stakeholders and technical teams, and provide examples of how your analyses led to successful project outcomes.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Describe the project, the challenges faced, how you approached the situation, and detail the positive outcomes. Show your problem-solving and critical thinking skills.

Explain your method for assessing project urgency and importance, such as using the Eisenhower Matrix or similar prioritization techniques. Mention your interpersonal skills and how you communicate with stakeholders to align on priority tasks.

Discuss any methodologies you have experience with, such as Agile or Waterfall. Share examples of how you applied these methodologies in your past work and how they helped achieve project goals.

Talk about your process for gathering requirements, including stakeholder interviews, surveys, and workshops. Explain how you document and validate requirements throughout the project lifecycle to ensure alignment with business needs.

Detail your involvement in testing processes, including types of testing (e.g., user acceptance testing, functional testing). Share how you coordinate with development teams to ensure accurate functionality and troubleshoot any discrepancies.

Mention specific tools you are proficient in, such as JIRA, Trello, or Microsoft Project. Discuss how these tools have helped you track progress, manage tasks, and foster team collaboration.

Share your strategies for continuous learning, such as attending industry conferences, following relevant publications, and participating in professional networks. Emphasize your commitment to staying informed for better decision-making.

Provide a specific example where you identified an inefficiency, describe the steps you took to analyze the issue, the solutions implemented, and the measurable impact these changes had on the organization's productivity.

Articulate your passion for fintech and how FIS Global's focus on innovation aligns with your career goals. Mention any research you have done about the company culture and how you believe you would thrive in their collaborative environment.