Head of Consultant Relations

About Journey

Journey is the leading proactive mental health solution for modern companies. Our mission is to help all people live happier, healthier, less stressed lives. We are a rapidly growing tech startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it’s okay for you and the company. 
• Intuition, Then Data. We’re a data-driven company. We start with our instincts and then use data to validate our decisions and improve.
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes.
• Customer-Obsession. We are obsessed with helping all people to live happier, healthier lives. We accomplish this by knowing our customers incredibly well and finding ways to make their lives better. 
• Truth Through Safety & Courage. A safe space allows all of us to feel secure and welcome, which creates the environment needed to act courageously, speak our truth, and see different perspectives. Doing so leads to the best decisions and the most successful company.
• Ownership & Accountability, Together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges and work together to achieve our collective success.

About the Role:

As the Head of Consultant Relations at Journey, you will play a pivotal leadership role in developing and executing the company’s overall consultant strategy. Reporting directly to the CEO, you will oversee and expand partnerships with benefits consultants, fostering relationships with top consulting houses to drive Journey’s growth. This role will be responsible for leading the consultant relations team, setting strategic priorities, and ensuring the success of our consultant partnerships. You’ll be a key collaborator across departments to align consultant-driven initiatives with company goals, delivering meaningful outcomes for Journey and its clients.

We’re seeking a proven leader with a track record of success in cultivating high-value consultant and broker partnerships, ideally in the health and wellness space, and the ability to guide and inspire a growing team.

In this job, you will:

• Develop and implement Journey’s overarching consultant partnership strategy and build a team to drive revenue growth and brand recognition.
• Cultivate and maintain relationships with senior leaders at top consulting firms, serving as a trusted advisor and key point of contact.
• Lead and mentor the strategic alliances team, fostering professional growth and operational excellence.
• Represent Journey at high-profile industry events, building a strong network and raising Journey’s visibility within the benefits consulting ecosystem.
• Collaborate with sales, marketing, and product teams to align consultant-driven initiatives with company objectives and ensure a seamless client experience.
• Track and analyze the performance of consultant partnerships, using insights to optimize strategies and maximize ROI.
• Lead consultant-related RFPs and manage high-stakes, consultant-led deals in partnership with the sales team.
• Design and execute consultant engagement programs, including training, outreach, and ongoing education on Journey’s offerings and value proposition.
• Stay ahead of industry trends, leveraging insights to enhance Journey’s competitive edge and thought leadership.

Requirements (what makes you a great fit): 

• 10+ years of experience managing consultant, broker, and partner relationships, with a focus on high-impact, strategic initiatives.
• Leadership experience in health and wellness or a related industry.
• Proven success in scaling partnership programs at an early-stage startup (<25 employees).
• Strong track record of exceeding revenue and growth targets.

The ideal candidate will: 

• Be a strategic thinker with a results-driven mindset, capable of balancing big-picture vision with day-to-day execution.
• Have exceptional communication and presentation skills, able to engage and inspire internal and external stakeholders at all levels.
• Excel at building and managing high-performing teams, fostering a culture of collaboration, accountability, and mutual growth.
• Prioritize the growth and development of team members, creating opportunities for learning and success.
• Demonstrate excellent problem-solving and decision-making skills in dynamic environments.
• Be adept at managing multiple priorities, driving alignment across teams, and ensuring timely delivery of goals.
• Thrive in a fast-paced, remote-first startup environment, exhibiting adaptability and resilience.

Benefits:

• Culture Focused. We prioritize building a high-performance culture of top talent. At Journey, you’ll work with a team of smart, motivated and happy people who like to have fun. 
• Remote First. We are a remote company. Where you live is where we are located. 
• Stock Options. We encourage an ownership mindset by giving full-time employees the opportunity to share in the success of Journey. 
• Medical, Dental & Vision Insurance. Journey contributes approximately 80% of the medical insurance premium for the employee and their family, provided through Aetna. 
• Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it. 
• Parental Leave. 10 weeks of fully paid parental leave for birthing, non-birthing, and adoptive parents is available after one year of employment. 
• Fertility & Family Planning.  In partnership with KindBody, Journey employees receive a discounted suite of services covering preconception to postpartum, as well as support for surrogacy, donor services, and adoption. Journey also offers paid leave for pregnancy loss as well as travel reimbursement for safe and legal abortion access.
• Wisdom Money. Team members receive $1,000 per year to spend on personal development activities, such as meditation classes and retreats, as they see fit.
• Productivity Stipend. Team members receive $1,000 to spend on co-working spaces, a new desk chair, or whatever they need to make their work environment more comfortable.
• Learning and Development. Journey is invested in your continuous growth. Each year, team members are eligible for up to $500 to spend on professional development opportunities of their choosing.
• Journey’s Proactive Mental Health Program. Of course, team members and their loved ones have access to Journey Proactive EAP, our proactive mental health solution to stay happy, healthy, and mentally and emotionally fit.
• Compensation. The salary range for this role is $150,000 - $200,000 (annual OTE is between $200,000 - $300,000) and equity. Compensation may vary based on skills, experience, and location.  

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Equal Opportunity Employer

At Journey, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients.  Journey is an equal opportunity employer and encourages all applicants from every background and life experience to apply.